South Dade Toyota

A new experience but the same brand. It's not my first experience buying a Toyota but I can say it was the best I ever had. Mr. Soto was a very focused salesman that in a record time put It's not my first experience buying a Toyota but I can say it was the best I ever had. Mr. Soto was a very focused salesman that in a record time put me in the right track for my buying experience. No more endless hours trying to find in the salesman the correct program or vehicle, no games around price or conditions, every thing was exactly like designed for me. Thanks Mr. Soto you are going to be my salesman for ever. More

Lease of Toyota Corolla Jose Fernandez is a great asset to South Dade Toyota. We've known him for several years and continue to buy our cars with him because of his professio Jose Fernandez is a great asset to South Dade Toyota. We've known him for several years and continue to buy our cars with him because of his professionalism and warmth with the clients. We are sure he will grow even more within the company. More

Best experience My husband and I have been customers of Mr. Fernandez for almost 10 years now, and have not nothing but the best references to give about him and his My husband and I have been customers of Mr. Fernandez for almost 10 years now, and have not nothing but the best references to give about him and his wife, Marlene. On our most recent experience we visited South Dade Toyota with our three kids in order to buy a Highlander. The car had been pre-ordered to meet certain criteria a couple of weeks ago, so that was a plus of him taking the time of carefully bringing to us what we wanted. He went over both the leasing and purchasing options very professionally. Marlene helped us entertain the children so my husband could sign all the documentation. We we're offered water and snacks. Really a good experience considering everything one has to go thru when buying a car!! Thank you Pepito and Marlene!!! More

Please Read before you Purchase a USED car from this Place. MY CAR BUYING EXPERIENCE I am writing this E-Mail about my used Car buying experience today. I live almost 2 Hour away from this Dealership, and i wen MY CAR BUYING EXPERIENCE I am writing this E-Mail about my used Car buying experience today. I live almost 2 Hour away from this Dealership, and i went their today to look at Purchasing a 1999 White Mercedes E-300 Turbo Diesel. It is a unique vehicle and hard to find at times, and since it was listed in Auto Trader and the Dealerships Web- Site listed as a very Clean Car i used my DAY OFF, and time to go take a look at it. When i got to the dealership I was properly greeted by everyone, but the Used Car Mgr. My Internet Sales Person Mr. Soto came to assist me, and as I was taken to see the car in another Location, but it would not start. I then assisted my sales associate Daniel in attempting to start it but it would not because the Battery was too far gone. We tried everything a Jumper Pack, Jumper Cables in two different locations. Then Finally I told him we need a New Battery, he then located the Used Car Mgr, for approval. I don't know his name because he never introduced himself to me or said thanks. Well after he gave approval for a new Battery under a We Owe receipt. Me and Daniel had to go to Parts and plead with the Parts guy to get one for us. Daniel and I then went back to the lot and I felt like if I want to drive this car today, I need to remove it myself. Daniel asked on of the Mechanics for some tools, and I went to work. I removed the old and After about an Hour of waiting for it to come to us from up the street. Daniel and myself went back to the lot, and I INSTALLED THE NEW BATTERY in the car I went there to purchase. Now mind you this car was listed as a Nice car with everything working, on Auto Trader, and the dealerships Web site. After installing the Battery it still would not start and since I drove there in a car like this today and have owned a car like this in the pass, finally i got it running. When I got it started i noticed the the Air bag was glued back into place, and the drivers side front fender had about 1/2 inch thick layer of Bond on the door, as I inspected the car a little further I noticed that water had worked its way into the back seats floor as it was all WET and in the Trunk as I could clearly smell the odor of something that had been wet for a while. The cars A/C did not work, as I had just been working in 95 degree heat today, and all of the vehicles service lights were flashing. As I got the car out of the lot I Immediately noticed that the car needed brakes, the steering wheel was shaking and the transmission would NOT go into gear properly as I pressed the Gas pedal to go faster so another car driving faster would not hit us. After a Two Minute drive it was clear to me that the vehicle I drove to the dealership today was in WAY Better condition then the one I came to look at. I don't know of anyone who brings a vehicle in for trade and is going to make a purchase on a vehicle that is WORSE SHAPE THAN THE VEHICLE THEY are currently driving and attempting to trade in. I am NOT MAD, just a little concerned about the way that place is being RUN. I understand I am not purchasing a NEW Tundra, but this today is not a good representation of the name TOYOTA, or a good first impression of this dealership. I currently own a 2012 certified Used BMW 740I, and i don't believe they would have expected me to do anything of this kind to drive a car I drove an Hour to purchase. I don't like what occurred today and in the process of contacting corporate reference complaint # 14061600416, because I believe NO ONE should have to go through what I did, just to drive a car they were interested in Potentially purchasing. I want everyone to known FACE Book, Linkin, and any other dealer Rating Web site I can find and forward this E-mail to them about my experience at South Dade Toyota today. I am also going to contact all of the Board of Directors I can find of Toyota and forward them this E-mail. No one looking to Purchase a vehicle should have to go through this. More

Uno de los mejores vendedores de autos, sin duda! Yo resido en Miami en donde tambien he comprado los tres autos Toyotas que he poseído desde que llegue procedente de Nicaragua. Pepito ( Jose Fernan Yo resido en Miami en donde tambien he comprado los tres autos Toyotas que he poseído desde que llegue procedente de Nicaragua. Pepito ( Jose Fernandez- Hijo ) mi vendedor - despues de que su padre se retirase de esta profesion- se habia transladado a South Dade Toyota de Homestead y le visite para ver mis opciones. Fue una conversación de amigos; Pepito siempre trata que su amigo/cliente quede satisfecho con un auto que le gusta, con un auto que le provea confort y seguridad, con un auto que encaje con el presupuesto individual/ familiar. El mio no estaba disponible en ese instante, Pepito lo ubico en Hollywood, y 3 horas mas tarde ya estabamos firmando los documentos en la Gerencia Financiera: dicho sea de paso un caballero muy profesional con un claro objetivo de apoyar a cada cliente y brindarle tips/alternativas de provecho mutuo. Joe Girad se ha considerado ser el Mejor Vendedor de Autos del Mundo No se si Jose Fernandez-Hijo podria llegar a ser considerado como tal; para mi es un excepcional vendedor: humilde, honesto, amistoso., comedido en sus juicios y muy profesional en lo que a venta de autos se refiere. Y nosotros los hispanos apreciamos altamente a personas como el. More

Very Disappointed Looking for a vehicle alone is so stressful... I'm young but I'm also very responsible especially when I came to finally financing my first vehicle. I Looking for a vehicle alone is so stressful... I'm young but I'm also very responsible especially when I came to finally financing my first vehicle. I found South Dade Toyota online and after reading reviews after reviews I'd decided to go visit them, but being that they were about 55mins away from my home Juan Soto agreed to send one of his Sales Consultants to pick me up and take me to the lot. Which I am so thankful for and I thank Juan so very much for his help. Well Manuel called me the next day and agreed to pick me up on his way to the dealer (( which was also where he worked)) I ask Juan would I have a ride back home if in fact Id decided I didn't really like anything he advised me that I would have to speak to Manuel about that but Manuel didn't call me until the next morning! Well any way meeting Manuel is was nice we talked and he explained a lot to me. BUT everything kinda changed after we actually got to the dealer and after looking at different cars I decided I wanted to keep looking Manuel started to have an attitude and even left me and my fiancé to go help another customer without even excusing himself. That's when Bernie came over he really didn't pressure me he was nice but at that point I was over everything and just wanted to leave. My fiancé asked Manuel how were we supposed to get home and again he had an attitude "My job was to get you here I don't know how you will get home I did my part" And continued to say " I'm working I'm with a customer I may be able to take you after my shift so maybe u can go grab a burger" at that point my fiancé was furious we understand you are at work and ((yes don't get me wrong)) you couldn't do it at the moment and I clearly understand that we only asked him to take us to the train station 15mins away and we would have found our way home. After arguing back and fourth my fiancé walked away to find Bernie we even asked Manuel to speak to his manager to see if anything could be arranged and he said WITH ATTITUDE " You know his number right you call him " .. Bernie without thinking twice took us to the bus station 5min away explained to us that he was sorry about what happened he didn't know we lived so far and explained to us what bus we could catch to the train station. I can't thank Bernie enough! Maybe it was because we didn't want to be pressured into buying a car but all I have to say is not everyone who walks into your lot will drive out with a vehicle all customers are customers despite anything and depending on they way a customer is treated will determine whether he/she will ever return I wasn't a customer before and will never become one Thank you Juan and Bernie for all your help.. :) More

Best of the Best Fui con mi esposa a ver al Sr José Fernández ; nosotros somos sus clientes desde hace mucho tiempo y nos sentimos muy satisfechos por su ayuda por eso Fui con mi esposa a ver al Sr José Fernández ; nosotros somos sus clientes desde hace mucho tiempo y nos sentimos muy satisfechos por su ayuda por eso lo seguimos hasta donde el esté; nuestra experiencia fue maravillosa;con su trato especial nos sentimos como parte de la familia,nos explica con toda la paciencia del mundo el producto; nos orienta lo mejor de acuerdo a nuestros intereses ,su asistente es especial,ella nos hizo la cita nos indicó como llegar y nos esperó afuera ;su atención antes, en el momento de la transacción y luego el follow up, el dealer está limpio y acogedor,es un ambiente agradable;escogimos el auto de nuestros sueños, un camry el color que más nos gustaba, lo financiamos y la mensualidad nos quedó como nos había dicho Pepito;el auto nos lo entregaron limpio y lleno de gasolina , la verdad que fue una experiencia maravillosa y por supuesto que vamos a regresar pronto para comprar mi auto porque mi esposa se quedó con este;toda nuestra familia y amigos vienen con Pepito el es especial y South Dade Toyota de Homestead es su nueva casa; lo recomendamos . More

Totalmente satisfecha y agradecida Mi esposo y yo fuimos buscando un carro de uso en buen estado a este dealer, y el señor José Fernández nos atendió de una manera increíble, es mucho m Mi esposo y yo fuimos buscando un carro de uso en buen estado a este dealer, y el señor José Fernández nos atendió de una manera increíble, es mucho más que un vendedor, se mostró cordial, nos hizo sentir como familia, brinda mucha confianza el trabajo que realiza, es muy profesional, y gracias a él ya tenemos el carro deseado. Estamos muy satisfechos con el precio, y sobre todo con la calidad del servicio brindado por él, sin duda este será mi lugar para obtener próximos autos, y a mis amigos les recomiendo que vayan a ver a José Fernández. Estoy muy agradecida. More

Exceptional Service Searching for a new vehicle is not always a great experience as there are so many different options and you just aren’t sure which ones are right for Searching for a new vehicle is not always a great experience as there are so many different options and you just aren’t sure which ones are right for you. Luckily in my search I was able to work with George Cid at South Dade Toyota who really gave me great advice and made sure he found the right vehicle which was customized to my needs. I love my new Camry and the exceptional service I received. Would recommend this dealership to anyone interested in a new Toyota! More

Informative, helpful, and straightforward Called in with Mr. Cid was very helpful and polite in my search to further obtain information on a vehicle I was looking into, furthermore work out a Called in with Mr. Cid was very helpful and polite in my search to further obtain information on a vehicle I was looking into, furthermore work out a deal that i was please. More