Being a young girl living hours from home, I am not equipped to deal with car issues. I purchased my 09 eclipse from South Park Mitsubishi in 2009. So while I was home for the holidays and my car wouldn't start the day before New Years Eve (I was about 2 hours from Pittsburgh), South Park Mitsubishi was the first call I made. I was transferred to a guy in the service department named Steve. Although I was panicked and it was only an hour or so before the service department was closing, Steve very calmly walked me through some trouble shooting, gave me directions on what to do, and was absolutely wonderful in helping me through my car issues. My dad originally thought it was the starter, so Steve directed me to the Roadside Assistance number and told me what they would do, what to expect, and who to contact at the nearest dealership. When I contacted the nearest dealership (Sendell in Greensburg), they were not customer friendly, and only upset me. I needed to get back to Pittsburgh for work, etc. So about 3 or 4 calls to Steve later (during which I am sure he probably had things he needed to do to close up shop), Steve talked me and my dad through some troubleshooting and got the car to start. He was very patient and calm with me (which I am sure is difficult when dealing with a panicking young girl). He kindly notified me of some other things I could be doing (like a better grade of gasoline) to help keep my car running smoothly. I would absolutely recommend Steve and the Service department at South Park Mitsubishi to anyone looking for car service by people who care.