South Point Dodge Chrysler Jeep Ram

I lived in 3 states trying to get this work done on my Jeep. While dealers Massachusetts and Illinois tried to push the work back and give me dates weeks and months later than I asked, South Point kindly Jeep. While dealers Massachusetts and Illinois tried to push the work back and give me dates weeks and months later than I asked, South Point kindly and professionally offered me an appointment the very next day. They also got the job done in half the time that was originally quoted, so I have nothing but respect and good things to say about the quality of work of this dealership. If I have any further issues with my Jeep they are the first place I will contact. More

Had my van for almost 2 weeks. Never initiated update info. Said the battery was bad. So 2 weeks to diagnose a bad battery. I was very disappointed in the experience. info. Said the battery was bad. So 2 weeks to diagnose a bad battery. I was very disappointed in the experience. More

Very Poor Service VERY poor service...I took my Ram 2500 in for service on October 17th to fix 5 factory safety recall Issues. Before I took my truck in I was told it VERY poor service...I took my Ram 2500 in for service on October 17th to fix 5 factory safety recall Issues. Before I took my truck in I was told it would take one day to complete repairs. Upon arriving for my appointment I was met by Franchesca who seemed very unfriendly and disinterested in the whole process of doing the intake. She didn't greet me as one would expect and acted like she would rather be somewhere else. No smile and made no effort to see if I needed transportation home. The truck was not ready in one day. I called the main number and the service number approximately 25 times the 18th and 19th to check on the status and NEVER had my call answered as it went to voice mail everytime. I left 3 messages asking for an update on my truck and never got a call back. Finally I left a message for the GM. NO call back... I gave up trying to reach them and they finally called late on the 21st to update me. Truck was still not ready. They were waiting on a item(seat buckle)OUTSIDE the scope of the safety repairs I had brought the truck in for. I told them to fix the recall issues and not hold up the process for the buckle. The truck was ready on the 22nd. I'm still waiting on the buckle. More

Very bad when it comes to mechanics on duty and labor is very pricy. Took a week to fix my truck in a day worth of work. very pricy. Took a week to fix my truck in a day worth of work. More

Very happy with my total, overall experience. My sales person was Josh. He was professional, respectful, and very knowledgeable. I would definitely purchase another car from Josh. person was Josh. He was professional, respectful, and very knowledgeable. I would definitely purchase another car from Josh. More

Josh was honest, straightforward, and reliable. Process was quick. Took care to ensure completeness. Would buy from this dealership again. No Complaints at all. Thanks was quick. Took care to ensure completeness. Would buy from this dealership again. No Complaints at all. Thanks More

They are prompt, courteous and professional. They get the work done on time and it seems accurate and complete. I like getting my oil changed there. work done on time and it seems accurate and complete. I like getting my oil changed there. More

When I bought the car everything seemed great in the beginning...but less than a week after my purchase I started smelling smoke when I would be driving and at first I thought, “maybe the engine is runn beginning...but less than a week after my purchase I started smelling smoke when I would be driving and at first I thought, “maybe the engine is running a bit hot...” but then I started noticing pools of brown liquid under my used car everywyhere I would park. So, I took it to my local trusted mechanic and they told me that the car I bought has an oil leak from the oil coolant block and that the oil had gotten into the break fluid receptical so I had to get my break oil flushed and changed because the oil had contaminated that and there is a minor leak in the gasket that will need to be replaced....over $3,000 in work that needs to be done to a car I purchased less than 3 weeks ago...that is unacceptable business in my eyes...steer clear of south point dodge unless you want to fork over extra cash for repairs that should have been done by the dealership prior to them putting the car on their lot to begin with! More

PLEASE READ BEFORE YOU REGRET IT read all the recent reviews, it is not very common for so many people claiming that the sales manager is rude and that the agreed on price was changed read all the recent reviews, it is not very common for so many people claiming that the sales manager is rude and that the agreed on price was changed or that the trade in price was way off..This was by far the worse experience i have ever had buying anything. i was pre approved and they ran a hard inquire on me after i told them not to. they will not honor there internet prices. i locked in a price of $36000, they put $45800 on the contract, $700 over sticker price. then changed it to $45100 , put my trade in $3000 under the agreed on price. they ran my credit after i told them not to because i had approval from my bank all ready. Bait and Switch and lie lie lie with some rudeness on top in there moto. More

Horrible Management What a waste of my precious time, after a horrible experience with one of the sales associates, I left without giving them my business, then I had a c What a waste of my precious time, after a horrible experience with one of the sales associates, I left without giving them my business, then I had a call the next day from a nicer gentleman name Joe who apologized for the bad experience and promised to make it up to me, he wanted to earn my business, so I obliged to go back. Right after work on Saturday Oct. 25 2019 round about 2:30 pm I got there, I was met at the entrance by Joe one of the sale managers I introduced myself, he again apologized for the previous day, he passed me onto another sale associate Brandon who happened to be exceptional, he took me through all the nine yard I test drove the vehicle I was interested in, it was time for the numbers, he left after a short while Brandon returned with another guy who claim to be the "boss" the guy is soooo disrespectful and so arrogant I wonder how he is able to fit his head through a door, after a little heated exchange of words this fool got up and said he would not sell me a car, it sounds kindda funny though, I brought them business, and this "KNICKAPOO" threw it right back at me forgetting there is a bigger market out there. If he is really the boss, he must be a liability to the company, he should either fired or sent for training in customer relations. More