South Point Dodge Chrysler Jeep Ram
Austin, TX
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Maris Muller is by far the best, I felt that I could trust her with my decision. Hope she will be there when I go back. trust her with my decision. Hope she will be there when I go back. More
The staff was extremely helpful and will have my business for years. Bob and Rosa we the extra mile and really helped us find what we needed. for years. Bob and Rosa we the extra mile and really helped us find what we needed. More
I lived in 3 states trying to get this work done on my Jeep. While dealers Massachusetts and Illinois tried to push the work back and give me dates weeks and months later than I asked, South Point kindly Jeep. While dealers Massachusetts and Illinois tried to push the work back and give me dates weeks and months later than I asked, South Point kindly and professionally offered me an appointment the very next day. They also got the job done in half the time that was originally quoted, so I have nothing but respect and good things to say about the quality of work of this dealership. If I have any further issues with my Jeep they are the first place I will contact. More
Had my van for almost 2 weeks. Never initiated update info. Said the battery was bad. So 2 weeks to diagnose a bad battery. I was very disappointed in the experience. info. Said the battery was bad. So 2 weeks to diagnose a bad battery. I was very disappointed in the experience. More
Very Poor Service VERY poor service...I took my Ram 2500 in for service on October 17th to fix 5 factory safety recall Issues. Before I took my truck in I was told it VERY poor service...I took my Ram 2500 in for service on October 17th to fix 5 factory safety recall Issues. Before I took my truck in I was told it would take one day to complete repairs. Upon arriving for my appointment I was met by Franchesca who seemed very unfriendly and disinterested in the whole process of doing the intake. She didn't greet me as one would expect and acted like she would rather be somewhere else. No smile and made no effort to see if I needed transportation home. The truck was not ready in one day. I called the main number and the service number approximately 25 times the 18th and 19th to check on the status and NEVER had my call answered as it went to voice mail everytime. I left 3 messages asking for an update on my truck and never got a call back. Finally I left a message for the GM. NO call back... I gave up trying to reach them and they finally called late on the 21st to update me. Truck was still not ready. They were waiting on a item(seat buckle)OUTSIDE the scope of the safety repairs I had brought the truck in for. I told them to fix the recall issues and not hold up the process for the buckle. The truck was ready on the 22nd. I'm still waiting on the buckle. More
Very happy with my total, overall experience. My sales person was Josh. He was professional, respectful, and very knowledgeable. I would definitely purchase another car from Josh. person was Josh. He was professional, respectful, and very knowledgeable. I would definitely purchase another car from Josh. More
Josh was honest, straightforward, and reliable. Process was quick. Took care to ensure completeness. Would buy from this dealership again. No Complaints at all. Thanks was quick. Took care to ensure completeness. Would buy from this dealership again. No Complaints at all. Thanks More
They are prompt, courteous and professional. They get the work done on time and it seems accurate and complete. I like getting my oil changed there. work done on time and it seems accurate and complete. I like getting my oil changed there. More
When I bought the car everything seemed great in the beginning...but less than a week after my purchase I started smelling smoke when I would be driving and at first I thought, “maybe the engine is runn beginning...but less than a week after my purchase I started smelling smoke when I would be driving and at first I thought, “maybe the engine is running a bit hot...” but then I started noticing pools of brown liquid under my used car everywyhere I would park. So, I took it to my local trusted mechanic and they told me that the car I bought has an oil leak from the oil coolant block and that the oil had gotten into the break fluid receptical so I had to get my break oil flushed and changed because the oil had contaminated that and there is a minor leak in the gasket that will need to be replaced....over $3,000 in work that needs to be done to a car I purchased less than 3 weeks ago...that is unacceptable business in my eyes...steer clear of south point dodge unless you want to fork over extra cash for repairs that should have been done by the dealership prior to them putting the car on their lot to begin with! More

