South Point Dodge Chrysler Jeep Ram

Went to the parts department and asked for mopar brand differential fluid and limited slip additive, they sold me a BG additive and said that is what they use in the service department. After changing the differential fluid and limited slip additive, they sold me a BG additive and said that is what they use in the service department. After changing the diff fluid I now have clutch chatter and noise from the rear end that has been progressively getting worse over the past week. They don't even carry the mopar brand additive and refused to give me a refund on the $15 additive, even as a goodwill gesture. I was willing to buy the mopar additive but they do not have it. I do not recommend this dealership! More

I flew from Albuquerque to Austin in December to purchase a used 2020 Jeep Gladiator from this dealer. Keep in mind this was just north of a $47,000 used vehicle purchase. When I purchased it they told me th a used 2020 Jeep Gladiator from this dealer. Keep in mind this was just north of a $47,000 used vehicle purchase. When I purchased it they told me they didn’t have the 2nd key fob but that they would get it from the previous owner and send it to me. I called the next day and told them that the wheel lock keys were also missing and that I would need them to get the tires off if I got a flat. I was told they would get me these as well. After nearly 4 months of continuous follow up with them for the key fob and wheel lock keys they are stating that they can’t get in touch with the previous owner and that all used vehicles are sold as is. WHAT? I was then told that I will just have to purchase the key fob and wheel locks from a local dealer which is going to cost me around another $500. No discount or help of any kind. Now they are ghosting me and not replying to any of my emails. Buyers beware of this dealership! They do not stand behind their promises made to their clients. If you do buy from them get everything in writing at the time of purchase. I am going to be purchasing Jeep Wrangler Unlimited for my wife in the very near future but this dealership will NOT be a consideration when I do. More

Still waiting on the results of that electrical diagnosis from LAST YEAR that I paid $200 for.......considering you misdiagnosed it, I have begun to wonder, over the past year of trying to get some sort of d from LAST YEAR that I paid $200 for.......considering you misdiagnosed it, I have begun to wonder, over the past year of trying to get some sort of documentation, if you really did anything at all...well, hopefully, Ivin Turner, you sorry excuse for a ......whatever it is you do ......everything comes out this year, considering I've filed so many complaints with bureaus and agencies and associations....you might be too busy to get me the actual paperwork. People, stay far away from this dealership. They are involved in things that you wouldn't believe. But exposure is right around the corner. And it's going to be EPIC. More

We were blindsided with unprofessionalism and left in disbelief!! Take my warning and stay far away from this dealership! After working 6 days in coming to an agreement, shaking hands, and immediately disbelief!! Take my warning and stay far away from this dealership! After working 6 days in coming to an agreement, shaking hands, and immediately filling out credit applications the GSM, Nico Cerza, decided to accept a check from a customer that had just arrived to the store. When you’re two weeks away from having your first child and in the process of making the second largest purchase of your lifetime to haul your new family, you hope you’re in good hands. Nico is far from that, and chose an unethical, selfish, and shameless approach in accepting this second customer’s check prior to our right of refusal. We had a deal made that was violently swept out from under our feet without so much of a bat of an eye, and with clear disregard for their snuffing of us and our agreement. As I write this, I’m still in the state of disbelief and in shock. How could this happen? How could this be allowed? Will there be any accountability for their (Nico’s) unethical actions? Our salesperson couldn’t believe it was happening, either! He was a collateral victim in this, too, and deserves a better place of employment. Consequently, I am left with a 38 week pregnant wife and with little to no hopes of finding a like-equipped Grand Cherokee L that is comparable to the one we had dedicated to with our engagement. This brings a great deal of stress to both my wife and I. We are extremely upset over the outcome that the leadership of South Point Dodge Chrysler Jeep RAM has not just allowed, but shamelessly defended. Trust me when I say you should find a more deserving, ethical, and honest dealership to spend your hard-earned money with! More

South Point Dodge Chrysler Jeep Ram 371 reviews Claimed Car Dealers Closed9:00 AM - 8:00 PM Hours updated 1 week ago Photos & videos See all 54 photos Photo of South Point Dodge Chrysler Claimed Car Dealers Closed9:00 AM - 8:00 PM Hours updated 1 week ago Photos & videos See all 54 photos Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Brand new Ram 1500 at South Point Dodge Chrysler Jeep Ram! Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Jeep Club Event In Texas Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Tint "removal" Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Alpine Loop Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. This is the scammy crap this place sends me. Perhaps they should consider just providing good service with a modicum of integrity? Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. My awesome new car Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Brandon Liscano best sales guy ever! Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Confirmation of change of price and didn't honor it. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Usually the inspection is discussed with me after I get my oil change, but this time I had to ask for a copy. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Had out Van worked on and came back with 15+ Rodent chew holes in interior/carpet, South Point will not even return our calls. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Review Highlights “Before I went here I went to Covert Dodge and that was a bad experience.” in 4 reviews “I recently visited South Point because I was considering the purchase of a new truck.” in 7 reviews “I stopped by just to look at Jeep models and was able to walk out with the vehicle of my dreams at a price point that fit my budget.” in 4 reviews You Might Also Consider Sponsored Valvoline Instant Oil Change 99 2.6 miles away from South Point Dodge Chrysler Jeep Ram Rita Y. said"I went by after work for my car inspection and was told it would be about a 45 minute wait... turns out I was out within 20 minutes! The guys here are all friendly and I had great customer service...needless to say I will definitely…"read more in Oil Change Stations Aquiles Towing & Recovery 13 5.1 miles away from South Point Dodge Chrysler Jeep Ram Kayla M. said"The tow truck driver was very friendly, and very helpful, he came out in the rain and pushed my car by hand back into the parking space at our tiny apartment complex, after picking it up from where it broke down. We were a little…"read more in Towing, Roadside Assistance T And A Tire Services 1 Call today for your next service! Specializing in commercial vehicles. Best pricing for used semi trucks!read more in Tires, Roadside Assistance About the Business Business owner information Walker S. Manager Here at South Point Dodge Chrysler Jeep Ram, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one! Location & Hours Map 5210 S Ih 35 Frontage Rd Austin, TX 78745 BattleBend Springs Mon 9:00 AM - 8:00 PM Closed now Tue 9:00 AM - 8:00 PM Wed 9:00 AM - 8:00 PM Thu 9:00 AM - 8:00 PM Fri 9:00 AM - 8:00 PM Sat 9:00 AM - 8:00 PM Sun Closed Edit business info Amenities and More Masks required Staff wears masks Accepts Credit Cards Free Wi-Fi Ask the Community Ask a question Yelp users haven’t asked any questions yet about South Point Dodge Chrysler Jeep Ram. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more. Overall rating 371 reviews 5 stars 4 stars 3 stars 2 stars 1 star Yelp Sort English (370) Filter by rating Search reviews Search reviews David C. Downtown, Austin, TX 02 9/26/2022 I have a 21 TRX. This truck has had a TSB out on it since August for a drive shaft clunk. My truck meets all the criteria for the fix. I called them and setup an appointment to have it looked at. When they called to confirm appointment I asked to make sure it was not needed to be dropped off. I asked them if they could drive it around parking lot to verify it so they would order parts that are not able to be ordered till Oct 1st. Again this is for a known problem. When getting to my appointment this morning I was told "that's not the way we do things and I'll have to leave it for 3 days". This means the person I spoke to that put me on hold to verify was straight out lying to me. I've called FCA and files a formal complaint about this dealership. I hope no one else goes there and gets lied to like I did. Edit ***Called Eddie G. Business Manager*** His response was not to deal with SPD anymore. I could not agree more. More

South Point Dodge Chrysler Jeep Ram 371 reviews Claimed Car Dealers Closed9:00 AM - 8:00 PM Hours updated 1 week ago Photos & videos See all 54 photos Photo of South Point Dodge Chrysler Claimed Car Dealers Closed9:00 AM - 8:00 PM Hours updated 1 week ago Photos & videos See all 54 photos Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Brand new Ram 1500 at South Point Dodge Chrysler Jeep Ram! Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Jeep Club Event In Texas Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Tint "removal" Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Alpine Loop Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. This is the scammy crap this place sends me. Perhaps they should consider just providing good service with a modicum of integrity? Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. My awesome new car Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Brandon Liscano best sales guy ever! Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Confirmation of change of price and didn't honor it. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Usually the inspection is discussed with me after I get my oil change, but this time I had to ask for a copy. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Had out Van worked on and came back with 15+ Rodent chew holes in interior/carpet, South Point will not even return our calls. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Photo of South Point Dodge Chrysler Jeep Ram - Austin, TX, US. Review Highlights “Before I went here I went to Covert Dodge and that was a bad experience.” in 4 reviews “I recently visited South Point because I was considering the purchase of a new truck.” in 7 reviews “I stopped by just to look at Jeep models and was able to walk out with the vehicle of my dreams at a price point that fit my budget.” in 4 reviews You Might Also Consider Sponsored Valvoline Instant Oil Change 99 2.6 miles away from South Point Dodge Chrysler Jeep Ram Rita Y. said"I went by after work for my car inspection and was told it would be about a 45 minute wait... turns out I was out within 20 minutes! The guys here are all friendly and I had great customer service...needless to say I will definitely…"read more in Oil Change Stations Aquiles Towing & Recovery 13 5.1 miles away from South Point Dodge Chrysler Jeep Ram Kayla M. said"The tow truck driver was very friendly, and very helpful, he came out in the rain and pushed my car by hand back into the parking space at our tiny apartment complex, after picking it up from where it broke down. We were a little…"read more in Towing, Roadside Assistance T And A Tire Services 1 Call today for your next service! Specializing in commercial vehicles. Best pricing for used semi trucks!read more in Tires, Roadside Assistance About the Business Business owner information Walker S. Manager Here at South Point Dodge Chrysler Jeep Ram, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one! Location & Hours Map 5210 S Ih 35 Frontage Rd Austin, TX 78745 BattleBend Springs Mon 9:00 AM - 8:00 PM Closed now Tue 9:00 AM - 8:00 PM Wed 9:00 AM - 8:00 PM Thu 9:00 AM - 8:00 PM Fri 9:00 AM - 8:00 PM Sat 9:00 AM - 8:00 PM Sun Closed Edit business info Amenities and More Masks required Staff wears masks Accepts Credit Cards Free Wi-Fi Ask the Community Ask a question Yelp users haven’t asked any questions yet about South Point Dodge Chrysler Jeep Ram. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more. Overall rating 371 reviews 5 stars 4 stars 3 stars 2 stars 1 star Yelp Sort English (370) Filter by rating Search reviews Search reviews David C. Downtown, Austin, TX 02 9/26/2022 I have a 21 TRX. This truck has had a TSB out on it since August for a drive shaft clunk. My truck meets all the criteria for the fix. I called them and setup an appointment to have it looked at. When they called to confirm appointment I asked to make sure it was not needed to be dropped off. I asked them if they could drive it around parking lot to verify it so they would order parts that are not able to be ordered till Oct 1st. Again this is for a known problem. When getting to my appointment this morning I was told "that's not the way we do things and I'll have to leave it for 3 days". This means the person I spoke to that put me on hold to verify was straight out lying to me. I've called FCA and files a formal complaint about this dealership. I hope no one else goes there and gets lied to like I did. Edit ***Called Eddie G. Business Manager*** His response was not to deal with SPD anymore. I could not agree more. More

After I had been to six or seven other dealerships (including Dodge/Ram in N. Austin) and truly learned a new kind of hatred towards the dealership experience. Once I had the first conversation with (including Dodge/Ram in N. Austin) and truly learned a new kind of hatred towards the dealership experience. Once I had the first conversation with Kiel at Southpoint Dodge, I bought a Ram truck from these guys. Kiel was very informative, accommodating, and willing to spend a couple late nights helping me get things ironed out with my crazy schedule. Thank you Kiel! More

This is the third time have had my 2021 Ram 1500 in for problems with uconnect. This time they had it two weeks and it is not fixed. I had to pick it up because I need to use it for a trip. Today I was to problems with uconnect. This time they had it two weeks and it is not fixed. I had to pick it up because I need to use it for a trip. Today I was told that the soft wear could not keep up with the new phones. This is a new truck! They apparently consult with Chrysler for this type of problem. Ram care has been no help. Was told it may not be able to be repaired. It’s under warranty! Buyer beware More

Amazing experience! ! Wonderful staff and no nonsense salesmanship!! A big shout out and thank you to Josh, Miles, Kiel and Levi for all there help. Everyone was so good ! Wonderful staff and no nonsense salesmanship!! A big shout out and thank you to Josh, Miles, Kiel and Levi for all there help. Everyone was so good we bought two vehicles a week apart!!! More