South Point Dodge Chrysler Jeep Ram

My sales girl Brittani was one of the best I have ever had! The dealership was super but my salesperson Brittani was super knowledgeable and very patient with us! Real asset to you company and Jett Minor really The dealership was super but my salesperson Brittani was super knowledgeable and very patient with us! Real asset to you company and Jett Minor really keeps that sales floor hoppin! More

took care of my issues very curious to my issues and very helpful. very nice dealership to work with . very kind and make to update on what they were doing to get you in and very curious to my issues and very helpful. very nice dealership to work with . very kind and make to update on what they were doing to get you in and out More

Excellent Dealership Experience I was looking at the inventory out in the lot when Marc approached me in a very friendly respectful manner without me feeling bombarded. He immediatel I was looking at the inventory out in the lot when Marc approached me in a very friendly respectful manner without me feeling bombarded. He immediately asked me what I was looking for and walked the lot with me till we found something comparable. We went inside, got more information, and he offered a test drive which after really piqued my interest in the truck. He was very professional and not pushy. In a month or so when I’m ready to purchase the truck and my current lease is over, he will be my go to person. The Sales Manager who introduced himself was also extremely friendly, and understood my point of view wanting to wait a little bit longer. They both made me feel that I was not being pressured and that when I was ready to purchase, no matter when, they would be glad to help me. More

Horrible Car Buying Experience I have never in my life had a car buying experience like this one. It was my only day off this week and I wound up spending over 5 hours at this deale I have never in my life had a car buying experience like this one. It was my only day off this week and I wound up spending over 5 hours at this dealership. No one seemed to know what they were doing and they seemed to be short staffed. I went in with the intention of buying a Jeep and was talked into leasing one instead (with all the reasons it would be better for me in my situation). In looking back, I am sure the salesperson makes more money on leasing than purchasing. 5 hours later I drove out with a new Jeep Wrangler after trading in my Hyundai Sonata 2.0 Turbo. When I got home, I realized that the odometer statement I signed had false information on it. They had me sign that there were only 25 miles on the vehicle when in fact it was closer to 125. I called the dealership repeatedly to get this rectified and left no less than 6 messages on various voicemails. I never once received a return call. I guess once they had your money and a sale, you didn't exist anymore. Almost a month later when I still had no finance company information or a payment booklet to make my auto loan payment, I started calling the dealership again and still could not get my salesperson (Alan Garcia) or the Sales Manager (Jet) to return my calls. It took me threatening to come in and make a huge scene in their showroom to get a return call from someone. Once they looked into it, they realized my loan had never funded because the finance person did not do the paperwork correctly and did not collect the first month's lease payment. They would have figured that out if they bothered to return any of my many calls. They never paid off my trade in vehicle and so I was getting nasty messages from the bank that my payments were overdue and I was in default of my loan. I demanded my vehicle back as I wanted no further dealings with this dealership and they told me my car had been wholesaled. That was a lie. They sold my car to another unsuspecting consumer. How can you sell a car you didn't pay off and don't have the title to??? They had to call that buyer and have them bring my car back to the dealership and that buyer was sad because she loved my trade. You can't make this stuff up!!! There is a new GM and a new Sales Manager at this dealership that tried to make the situation right (they weren't at the dealership when I bought) and they claim they are working to fix things. They have a lot of work to do! I have since purchased a new Jeep from a great dealership in Bastrop. More

SOUTHPORT DODGE SERVICE SUCKS I took my vehicle to this dealership to have it fix using my extended warranty to replace my starter,valves and window strip. They gave me a loaner I took my vehicle to this dealership to have it fix using my extended warranty to replace my starter,valves and window strip. They gave me a loaner car ,which was very filthy and dirt in side the vehicle.After 2 weeks later I pickup my vehicle and drove off and then notice that my radio, memory for my seats, TPS tire and my fob to lock/ublock alarm.Then call to the service manager ( Megan) she told me to bring the vehicle back and I told her that I donthink have time to bring it back due traffic and I live in kyle.I final bring it back to after 3 weeKS and told me that I have to pay for the diagnostic fee for 156 dollar. I refuse to pay for service and told them that is their fault. I would not recommend taking your vehicle there for service or even purchasin a vehicle there at SOUTHPORT DODGE. ALL THEI CARE ABOUT IS YOU BUY A VEHICLE THERE AND SERVICES SUCKS. More

Satisfied Customer This was my first visit to South Point Dodge. I had read the online reviews, but I was willing to see what kind of experience I would have. I droppe This was my first visit to South Point Dodge. I had read the online reviews, but I was willing to see what kind of experience I would have. I dropped off my 2014 Dodge Grand Caravan at about 7:30 Tuesday (08/14/2018) morning, because I was hearing some rattling sounds and a sound like I had driven over a rock that could have bounced back up to hit the bottom of my van. Those sounds were not constant, but I would hear them often when driving my van. Anthony called me a short time later (at about 9:12 am) to give me a diagnosis of the repair costs and about how long it would take. They repaired my van's sway bar bushings and took care of a recalled item. Anthony called me about 3:07 pm (according to my cell phone log) on Wednesday (08/15/2018) to let me know that my van was ready for me to come get it. I decided to wait a day or so, before giving a review - just in case I heard those sounds again. I don't hear the sounds. They fixed the problem. I was pleasantly surprised at the good customer service and their quick and efficient responses. I can't speak for other customers and their particular experiences, but my experience was a good one. I would visit them again. Anthony and other staff members (Faye and Ricardo, if I remember their names correctly) displayed good customer service to me. More

Walked out at Finance Looking to Purchase a 2500 Laramie with 5th Wheel. The truck was overpriced in comparison to other dealers in the area. Got their lowest price, ended Looking to Purchase a 2500 Laramie with 5th Wheel. The truck was overpriced in comparison to other dealers in the area. Got their lowest price, ended up in finance, and the figures were changed to their original high price and added $1850 in other fee’s. (Addendum) Absolutely horrible experience they continued to run my credit until it dropped a tier to raise my interest. Clearly, a professional ring of thieves. I will not set foot in their facility again. It isn’t even worth walking in with your own financing, or cash, if they’re gonna break your back on a deal. absolute waste of time! More

Installation of side steps I bought a 2018 Ram 3500 from them and they ordered my side steps and rubber floor mats. 7 days later they called to installed the side steps burr st I bought a 2018 Ram 3500 from them and they ordered my side steps and rubber floor mats. 7 days later they called to installed the side steps burr stil no floor mats. They promised me they'll washed and cleaned my truck after the installation was done. It took them 3 1/2 hours to complete the install and at the end they said they wouldn't washed and cleaned my truck. So I left without my floor mats and with a dirty brand new truck. I'll not recommend this dealership to anyone. More

Great South Point Dodge has a great selection of trucks, Jeeps and cars. Really liked the jeeps some have a pin stripe which other jeep dealerships don’t of South Point Dodge has a great selection of trucks, Jeeps and cars. Really liked the jeeps some have a pin stripe which other jeep dealerships don’t offer. Lots to choose from More

PATHETIC AND ALMOST CRIMINAL I was charged $436, essentially for an estimate, to repair bent axle at which time they recommended to replace the entire rear unit for $4,300. I w I was charged $436, essentially for an estimate, to repair bent axle at which time they recommended to replace the entire rear unit for $4,300. I went to Jeep Masters and paid $1,300. FYI, Just Jeeps estimated the same service and price! I have called the service manager and general manager over 5 times now to talk through my experience and ask for compensation towards an oil service on one of my 3 Jeeps! We had several similar experiences with our 1st Jeep when we were under warranty years ago. I would never, ever recommend this place. More