South Point Dodge Chrysler Jeep Ram

My overall experience has been Excellent! I was totally satisfied with the help that John and his manager provided to me during the entire process. I can only hope that the service department has made vas satisfied with the help that John and his manager provided to me during the entire process. I can only hope that the service department has made vast improvements since my last visit. More

Our sales person "John" was polite, and had great people skills. He was very welcoming and warming. He did everything to make us comfortable. He made us feel comfortable by listening to our great people skills. He was very welcoming and warming. He did everything to make us comfortable. He made us feel comfortable by listening to our needs. He met all the needs in helping us to choose the right car. He listened very carefully to what we were looking for. (Also, being cheerful helps make the customer relax.) The entire staff was very well presented, and very helpful! Service was good overall. We are VERY pleased with John A. Dromgoole. More

Mike Broderick - First person to greet us and know me name right off the bat. We were looking for a Challenger. Mike was very knowledgeable, and if he didn't know an answer to a question, he took the t name right off the bat. We were looking for a Challenger. Mike was very knowledgeable, and if he didn't know an answer to a question, he took the time to look it up. Great humor, very friendly - not overbearing. Very patient. Great guys! Found our car! Awesome experience! More

all staff ... but one ( service tech)...very rude!! not helpful !! Sales Mangers not helpful.. over all the managers were the worst! PLEASE DONT buy a vehicle from them..only thing they care about is selin helpful !! Sales Mangers not helpful.. over all the managers were the worst! PLEASE DONT buy a vehicle from them..only thing they care about is seling the vehicle not anything else. Had so many issues with my NEW 2014 jeep and they didnt care. PLEASE dont go shop for anything from them.. More

Avoid this place at all cost. Every one in the service department gives a different answer about what is wrong with your car. Do not take their word for what it will cost to do any repairs. department gives a different answer about what is wrong with your car. Do not take their word for what it will cost to do any repairs. More

Went in took almost 3 hours in there as they tell me there are no Dodge Challengers r/t- automatic and that they would have to have one sent here. Cost is 500.00 fully refundable if I did not like the there are no Dodge Challengers r/t- automatic and that they would have to have one sent here. Cost is 500.00 fully refundable if I did not like the car after test driving. Said the car would be here the next day. They would call me. J.D. stated he would personally call me. Told him to leave me a message if i did not answer the call. He said okay. Well the day has gone by, not even a courteous call to let me know they are having issue (I do not know that they really are.. only an example) No call. I live 30 minutes out. I put my 500 deposit down.. I have unhappy with the customer service and no one will answer the call. I have been passed around and no one can seem to return my money or my call.. Get ahold of one manager who will have Alton call me back. No return call. Call again.. I tell the other manager I want my money put back in my bank tonight and I do not care who has to do it. He wanted to know why I was upset and I told him.. Keep your word. They expect me to keep my word. They need to keep their word. This other manager was suppose to call me back "short like" It has been 45 minutes.. No call. Guess it is time to call the news.. Wish I would had the read the reviews.. would have saved me a lot of heartache More

This has far been the worst experience ever in buying a car I bought a used 2012 Dodge Durango with only 17,000 miles. When they showed me the truck I liked it only bad thing was it had a stain in the back car I bought a used 2012 Dodge Durango with only 17,000 miles. When they showed me the truck I liked it only bad thing was it had a stain in the back seat and there were no mats on it. They promised that stain would be removed and there would be new mats for me when I came back for the truck it would be washed and with a full tank of gas. It sounded so good so I was happy when I went to pick it up nothing was done not even washed I asked about the mats and the manager so rudely said to me ¨It was a used car what did you expect we are not giving you mats or any of that other stuff you already signed have a good day¨ I was so upset not even a month late the truck turns off on me at an HEB I with my 2 kids stranded and to get help it was horrible I waited 30 min just to get someone to answer.. This man was kind and helped me get the truck started. I took the truck to the dealer and the battery was no good... AHAHAHAHAHAh.........They said it happens how don’t they check there cars before selling not good at all. So now 3 months later my speaker went out and they PROMISED one full year of sirus radio and now it off what the HELL I hate this company so bad I can’t even start to tell you how disappointed and angry I feel.... This sucks so bad don’t go to this place please go somewhere else even if you have to drive a little make it easy on yourself don’t deal with their jerks they have the worst customer service ever.. My fist car was with Mazda and they never ever treated me the way these people did I regret buying from them the worst part is I paid cash for my truck and that why they don’t care they got their money... DONT GO THERE DONT GO!!!!!! More

This dealership was so unprofessional and disrespectful to me. First I set an appointment with a salesman who was too busy to pay me any attention so he shoved me off to the internet sales manager. I took to me. First I set an appointment with a salesman who was too busy to pay me any attention so he shoved me off to the internet sales manager. I took this as a compliment because he was a manager and assumed that he would take care of business but I was wrong. I brought a brand new car off the lot in Nov, I was told that my plates would be sent to me and they never were, I had to pick them up and put them on myself.... I was told that they would send me the spare key to my brand new car and they never did. It is now June and I don't have an extra key to my 2012 Jeep. Now every time I call I get routed to empty offices who have voice mails that is full so that I can't leave a message. I can't get in contact with the people who sold me the car or the manager who assisted with the sale. This is sad and shows that they have no professionalism and poor customer service. More

I've purchased over twelve cars in the last twenty years never having a problem getting what I wanted. I bought a 2012 Chevy Cruze just six months ago and was financed by Ally bank at 5.5% I went to South P never having a problem getting what I wanted. I bought a 2012 Chevy Cruze just six months ago and was financed by Ally bank at 5.5% I went to South Point looking for a used Chrysler Crossfire. Before going I called and e-mailed on a Thursday and was promised that they would have a Crossfire for me to look at when I arrived on Friday. When I arrived they didn't have any but asked me to hang tight and they would get one ASAP. I waited a few hours until they told me they couldn't get it, but it was a black convertible and they would have it that evening if I could return. I couldn't return due to work so they PROMISED me that if I came back on Monday, they would have several for me to look at and decide between. When my wife and I returned on Monday they still had NO CROSSFIRES, and no idea when they would have any, including the black one the told me about. They did have a red one traded in on that Saturday but it wouldn't be ready for display until that evening, and it wasn't the style of Crossfire I was looking for any ways. My wife and I sat there looking at each other in amazement. Did these people not want our business? We had several thousand dollars ready to put down right then and get our Crossfire, and they were telling us they couldn't help us, after PROMISING to do so several times! They even had a finance manager tell us we were clear and ready to go paper work wise once they got the car in, yet still made NO EFFORT to get a Crossfire for us. AVOID, AVOID, AVOID this place!! More

I have never been to a dealership that the people care so little about customer service. They will not even let you sit in a car unless you give them all your information and they run your credit. They are little about customer service. They will not even let you sit in a car unless you give them all your information and they run your credit. They are just out to make as much money off of the customer and treat them with no respect. They must think everyone is stupid. If you buy a car from them then you are. No one smiles, everone is mad customers and employees alike and the managers are high preasure. They refuse to answer your questions as they have a system and they will not deviate from the system. I have been in the car business and have bought and sold many cars. This by far is the worst dealership I have ever experianced and cannot really believe they are still in business. I went all the way up to the GM and understand why they are the way they are for a lack of better words he is a total asshole. I have no idea what kind of person Bill Munday is, the owner, but if the people that work for him are any reflection I would not want to meet him. I was shocked at the way the managers yelled and spoke to their salesmen and where customers could hear. I left went to another area dealership and made a deal within a 30 minutes on a Challenger SRT8. More