South Point Dodge Chrysler Jeep Ram

Do Not Trust South Point Dodge in Austin. Dealer tired to charge me $2K more than the price we had agreed on. Good thing I caught it before signing the loan contract. They first said it was a miss communicat charge me $2K more than the price we had agreed on. Good thing I caught it before signing the loan contract. They first said it was a miss communication between the sales guy and the manager, then they try to blame me for trying to change the deal on them even though it was IN WRITING on the negotiation paper with my initials on it. Then the GM, Ben Shahvandi said "you are wasting our time." That is when I got up and left. They will blame the customer even when they were at fault. I went as far as meeting them half way on the price difference ($1k more on my part) but all they offer me was a few free oil changes. Wow are you kidding me. Service was very quick and pushy until they get your deposit then it was slow and I don't really care attitude. I wasted 6 hours that Saturday. Also the GM looked and acted very unprofessional, never even introduced himself during this whole mess. More

My Jeep would not start so it was towed to SouthPoint Dodge on Feb 18th. 2011, and now, $1400 and one month later , it still is not fixed and this has been a complete utter waste of time and money. Thi Dodge on Feb 18th. 2011, and now, $1400 and one month later , it still is not fixed and this has been a complete utter waste of time and money. This situation has been outrageous. Their so-called technicians were guessing the entire time, first saying the P.C.M. computer was bad, then after replacing that didn't work, they blame it on another computer module and then a third (B.C.M. computer). After replacing each module did not repair my Jeep, they try to find another potential problem so there would be more charges added to my bill. After a month, they still wanted another 2 weeks to diagnose the problem. They have had way more than enough time, and my patience is gone and there is no way I am letting them charge me more money for repairs that failed to fix my vehicle. So I had my Jeep towed away on March 18th. The auto repair shop that I took my Jeep to was able to fix it in 2 days, and my Jeep was starting like new again. The problem turned out just to be the ignition switch and crank sensor. These parts cost me only $100. This was unbelievable, South Point Dodge dealership could not diagnose common and simple car starting problems like the iginition switch? But they had to keep blaming it on expensive repairs and wasted so much of my time. And in addition, the employees are rude, atrocious customer service. and the manager of the service department, kept saying they are working on it (when they are not). At one point he said 6 people are working on my Jeep. Just more lies. He even told me it be ready when its ready. They even had to call Chrysler support for help b/c they did not have a single competent mechanic with the expertise to figure out this basic car problem. I have filed a complaint with the Better Business Bureau and South Point Dodge has not responded to their request, which is just more proof of the type of business they are running. SO BEWARE, do not give these lying crooks any business, not even an oil change. They will either not know what they are doing or will keep lying to you to try to run up the bill so they will make as much money as possible. Beyond ridiculous, this has been the worst car experience in my life by far. Nothing else comes even close. More

I inquired online about a new dodge charger for my son. Tolbert and anglee both responded very quickly and offered a price that was better than everyone that I had gotten a quote from after having to hastl Tolbert and anglee both responded very quickly and offered a price that was better than everyone that I had gotten a quote from after having to hastle them to give it up. But the Internet team here was very polite, gave me a great price, and even had the car waiting on me to come test drive it. We wrapped up the deal and they have both called to make sure everything is going well. Great to see there are still a few honest dealers. More