South Point Dodge Chrysler Jeep Ram

My vehicle was towed to the service department due to insurance requirements that it be taken to the closest dealership available. Communication was contradictory and sporadic. I was initially informed m insurance requirements that it be taken to the closest dealership available. Communication was contradictory and sporadic. I was initially informed my vehicle would be looked at the next morning. I was then told I had an appointment two days later. Communication fell off after that. Despite calling and texting the number provided. I received a call from my service manager only after I was rerouted to customer relations apologizing that my initial advisor had gotten ill. It was quite frustrating that nobody reached out to let me know. I was unaware that the diagnostic had been completed and sitting there for days. Although Anthony manage the situation and provided excellent communication on the tail end, overall it was a frustrating and disappointing experience More

They worked hard for our business. Very very very hard More

From Virginia. Stuck in Texas. Service was horrible we are looking into a legal services. They let me leave with no lights or air. Horrible are looking into a legal services. They let me leave with no lights or air. Horrible More

They did an excellent job on my car. I would recommend this dealership to everyone. They did the job on one day the parts match my car. this dealership to everyone. They did the job on one day the parts match my car. More

Rep showed me everything on the truck and was informative. Easy to work with when people easing deal as well. Was good experience and am happy with the truck. informative. Easy to work with when people easing deal as well. Was good experience and am happy with the truck. More

There is a lot to like but also some changes that should be made. If you have an addendum changing the price of your vehicle from the manufactures sticker that should be made clear upfront and not sprung on be made. If you have an addendum changing the price of your vehicle from the manufactures sticker that should be made clear upfront and not sprung on you after you drive to the dealership. Also if someone has perfect credit there is no reason to send them through multiple financial institutions and Have their credit pulled over 3 to 6 times. The manager I dealt with was genuine but the salesperson seemed new or not on top of things even though he had been there over a year. The finance guy did a great job other than all the credit pulls. And they had a vehicle no one else had or could get for me. So some great some improvement needed. Overall I would send someone in with the issues I had made aware to them. More

They did a great job in service the repairs completed on time and pricing was as quoted i was very pleased with the advisor performance time and pricing was as quoted i was very pleased with the advisor performance More

Salesman cussing in front of my Mother was not appropriate. Maybe just because he's never been taught. Had to be reprimanded by me. Process of buying just simply takes too long and is irritating appropriate. Maybe just because he's never been taught. Had to be reprimanded by me. Process of buying just simply takes too long and is irritating More

The service dept. rep. was great, the work was done as asked. My only issue was the Express Service oil change is not in fact express. 1.5 to 2 hours minimum every time I go. asked. My only issue was the Express Service oil change is not in fact express. 1.5 to 2 hours minimum every time I go. More

John D is the best. Habla español y muy buena persona. Nos ayuda y salimos rápido. Nos ayuda y salimos rápido. More