I went to the service center for two quite simple items to fix (blinker light and plug a tire). Since I needed to get my tire plugged because I could see a nail, I figured they could change the blinker as well. After calling a day ahead to make sure they could fix my car (which would probably take 10 minutes), they told me to come in the next day. I went in at 8am and was told they would have my car ready by noon. I knew my two items took no time, but understood those were there first. After calling to check at 11am, I was told my car was with the technician so I headed over to the dealership. I had to wait another hour and fifteen minutes before I saw the service manager. By this time, it was past the time I needed my car. It took them another 20 minutes to get my car after I stated that I wanted it now. In the end, my car was at the dealership for almost 5 hours with NOTHING done to it (even though it supposedly was with the technician for the last 1 1/2 hours). I spoke to the Assistant Director and another service manager about the whole ordeal. At least they were friendly. I will never bring my car there again. If they lie about something little, who knows what else isn't the truth. I plan to write a review on every site.