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South Point Hyundai
Austin, TX
2,456 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,456 Reviews of South Point Hyundai
February 27, 2015
"Mislead and Not Satisfied" I am a service member serving over 24 yrs in the U.S. Army and was recently on orders in San Antonio, Texas and was shopping for a new vehicle. I was I am a service member serving over 24 yrs in the U.S. Army and was recently on orders in San Antonio, Texas and was shopping for a new vehicle. I was referred to South Point Hyundai and purchased a vehicle in the amount of $48,500.00. When i picked up the vehicle, there was only (1) key phobe, the cigarette lighters were missing from the vehicle, no factory floor mats, and no owners manual. It will cost me approx. $1,500.00 to get these items taken care of and i feel that Hyundai should have made sure these deficiencies were addressed and to my satisfaction prior to my purchase. I have made contact with the Sales Manager about my concerns but it doesn't seem to matter esp since the car has already been purchased. I feel these deficiencies should be taken care of by Hyundai, not by ME; therefore, I'm requesting that someone contact me so we can work something out to have this situation rectified ASAP. More
by Mislead
Employees Worked With
Jared Castille
February 22, 2015
Smooth Sailing The transaction process went smoothly. My only complaints are that I wish that I would've gotten alittle more for my trade-in vehicle and that I would The transaction process went smoothly. My only complaints are that I wish that I would've gotten alittle more for my trade-in vehicle and that I would've received more of a discount from the MSRP. But I was the one who made the final decision. I didn't have to accept their offer. I just wanted that new 2015 Hyundai Elantra Sport to drive home with so I decided to go for it. Overall, the whole buying experience went quite well. I'm happy with the vehicle that I purchased. More
by JaJaBinx
Employees Worked With
Erika Cerda
February 19, 2015
Great Sales People This was our second go around with South Point Hyundai. The first time I bought a new car from Jeff Allen (who was awesome) and then he moved into ma This was our second go around with South Point Hyundai. The first time I bought a new car from Jeff Allen (who was awesome) and then he moved into management. This go around, Jeff sent us to Tim and he is awesome. My husband and I both bought cars. My husband a 2013 Sonata Limited and I got a 2015 Sonata Sport. Jeff and Tim worked hard to get us the best deal possible. My husband and I love our cars and would recommend Tim in a heart beat. More
by AnutChelle
Employees Worked With
Jeff Allen, Tim Burns
February 08, 2015
Great customer service Shawn H. Provided outstanding customer service and was knowledgeable. He went above and beyond to help me get what I wanted for my car. Thank you! L Shawn H. Provided outstanding customer service and was knowledgeable. He went above and beyond to help me get what I wanted for my car. Thank you! Laura More
by butterfly
Employees Worked With
Shawn Hamze
January 27, 2015
First Lease It was my first lease and Erika made it so easy and worry-free! She took the time to explain everything to me and was really helpful with all my quest It was my first lease and Erika made it so easy and worry-free! She took the time to explain everything to me and was really helpful with all my questions. I had absolutely no hassle and she was a great person to work with! More
by m_grace
Employees Worked With
Erika Cerda, David Cantu
January 05, 2015
Erika Cerda I received a letter about year end specials and decided to to give it a look to see if I really could get into the car I first went to South Point Hyu I received a letter about year end specials and decided to to give it a look to see if I really could get into the car I first went to South Point Hyundai to buy a couple of years ago. I was discouraged initially because it really didn't seem like I was being treated the way the letter stated I would be treated. Long story short, Erika Cerda was the difference. She listened, she acknowledged my concerns and alleviated them. Erika understood what brought me there, and how to make things work to get me into the car I really wanted without settling. I can't thank her enough, she showed me that my satisfaction was more important to her than a quick sell, and restored my faith. More so, she earned my trust, and that is not easy to do. More
by Robb_R
Employees Worked With
Erika Cerda
December 31, 2014
We had a great buying experience. We bought two 2015 Genesis. Everyone at the dealership was friendly and helpful. It was a great experience. Oscar Bailey was great with sales. Ali We bought two 2015 Genesis. Everyone at the dealership was friendly and helpful. It was a great experience. Oscar Bailey was great with sales. Ali Fawaz did a great job with the paperwork. Michael Palmer was very helpful. More
by Hays360
Employees Worked With
Michael Palmer, Oscar Bailey, Ali Fawaz
December 26, 2014
Excellent Service Robert really took the time to give us the best deal even though our situation was a little unusual. We highly recommend both South Point, Robert and Robert really took the time to give us the best deal even though our situation was a little unusual. We highly recommend both South Point, Robert and Clifford. More
by Inaspin
Employees Worked With
Clifford, Robert Valero
November 26, 2014
Amazing experience Great service. Friendly people and salesman Shaun jones was amazing. Made buying a car the easiest experience. I would recommend this dealership and s Great service. Friendly people and salesman Shaun jones was amazing. Made buying a car the easiest experience. I would recommend this dealership and sales staff to anyone. More
by elizabeth.hernandez7713
Employees Worked With
Shaun Jones
November 24, 2014
RILEY TERRIBLE / TIM BURNS EXCELLENT WE HAVE NOW PURCHASED 6 CARS IN 2 YRS FROM TIM. HE IS THE BEST, AS FOR CLOSING WORST EXPERIENCE WITH LOAN FINANCE OFFICER RILEY WE HAVE NOW PURCHASED 6 CARS IN 2 YRS FROM TIM. HE IS THE BEST, AS FOR CLOSING WORST EXPERIENCE WITH LOAN FINANCE OFFICER RILEY More
by Romeorene
Employees Worked With
Tim Burns, Ali Fawaz
