South Point Hyundai

I recently made my 2nd purchase at South Point Hyundai. Honestly speaking, I returned because of Pouya. He made my first buying experience so easy. I DO NOT like dealing with car dealers; it is time consum Honestly speaking, I returned because of Pouya. He made my first buying experience so easy. I DO NOT like dealing with car dealers; it is time consuming and you somehow always feel like you’re being constantly misled. If you have similar hesitations, PLEASE VISIT POUYA! You will not only feel comfortable, BUT you will LOVE THIS GUY! I have already informed him that I will be adopting him, but I’ll share for the sake of future hesitant car buyers. More

My wife and I bought a Hyundai Palisade back in April 2022 from Pouya and it has been our best car buying experience to date. We definitely appreciate the dealerships loyalty to their customers. You don’ 2022 from Pouya and it has been our best car buying experience to date. We definitely appreciate the dealerships loyalty to their customers. You don’t find that often especially in today’s market. However, nothing stands out like our salesman, Pouya. He went above and beyond to ensure we got exactly what we wanted and ahead of schedule. He kept us informed through the whole process and answered any questions we had. He was honest, intelligent, and never pushy! He’s the perfect salesman. Not only did he make the car buying experience excellent, but he has continued to follow up with us to make sure the car is meeting our expectations and to answer any questions or concerns we had. He really does go above and beyond for his customers! If you’re in the market to purchase a vehicle, he is the guy you want to work with! More

The employees at Hyundai South Point are great and diligent. They understood what was important to me and helped me find the best solution. diligent. They understood what was important to me and helped me find the best solution. More

This is my second car purchase from this dealership. My first experience was so great I came back to trade in my car. I wish I would have picked a different dealership because my experience this time ha My first experience was so great I came back to trade in my car. I wish I would have picked a different dealership because my experience this time has been horrible. I was dealing with Charay and Carter. Charay was my salesperson and Carter was the financial officer. See my review on Charay. Carter was fine. He did his job that day. But when my certified used car started to have issues 13 days after leaving the lot, no one really cared. My car was squealing while in reverse and it was becoming worse by the day. I called Carter and explained my situation and that I had bought the extended warranty. When I asked if I would be responsible for fixing whatever was wrong with my 13 day old car, he said probably. Once I explained that I had purchased the extended warranty and I have only had the car for 13 days and I have only put 150 miles on it he said bring the car to the service department and let them know what is going on. It sounds like "something we missed". When I arrived at the service department Pedro took my car to find out why it was making that awful noise. I let Carter know I was there. He sent over Charay. She came over with a list of repairs the dealership had done to my car and ready to fight and bully me into paying for repairs on a car I have had in my possession for 13 days. Charay said that it was probably something I broke and the mechanics will be able to tell I broke it. Great. Pedro came back a few hours later to tell me my rotors were put on wrong by the dealership. MY ROTORS WERE PUT ON WRONG! The charge was $275. I needed to get the charged cleared by management so he could do the repairs. Guess who was nowhere to be found after finding out that information? Carter and Charay. The service department was paging them both and calling their lines for an hour. After waiting an hour to hear back from someone, Preston in the service department went ahead and gave the go ahead to get the repairs done with no charge because it was the dealerships faught. Carter just stopped responding to calls and texts. Charay did call me back after about 3 hours to find out "what I needed".......Are you kidding me? ARE YOU KIDDING ME??? No apologies. No real concern. Nothing. Now I am extremely worried about what else the dealership "missed" while certifying my pre-owned car. Don't bother reaching out to anyone else, no one cares about you or your car once the sale is made. I have made several attempts to get in touch with the GM. No return calls or emails. You will be discarded once you sign the contract. Do not buy a car from this dealership or this person. More

New battery needed. Quote for battery was $209. Invoice said $159. Didn't know length of battery life. Don't trust them now. Have been going to this dealer for over 15 Quote for battery was $209. Invoice said $159. Didn't know length of battery life. Don't trust them now. Have been going to this dealer for over 15 years. Don't trust service dept any more. More

Very kind & helpful. Helped me with finding my favorite Tucson & I’ve never been so happy. Helped me with finding my favorite Tucson & I’ve never been so happy. More

Carlos is an absolute GEM! I had the pleasure of working with him yesterday. He was patient, kind, listened to me and my wants and I was in and out of there very quickly. I am I had the pleasure of working with him yesterday. He was patient, kind, listened to me and my wants and I was in and out of there very quickly. I am so happy he was the one to greet me when I came in. This is my second car to buy from South Point and I will continue to do business with them as I have had nothing but phenomenal service. I can not say enough great things as well about Carter in financing he was proactive and smart, while also really showing that he is working for the Customer (me). The whole process was so smooth. Thank you South Point. More

Derrick had our back. He was the most knowledgeable Genesis sales person we’ve met. He was the most knowledgeable Genesis sales person we’ve met. More

Samuel was excellent! He was responsive, helpful and understanding during our purchase being that we were coming out of town to get our vehicle. He kept us informed of the He was responsive, helpful and understanding during our purchase being that we were coming out of town to get our vehicle. He kept us informed of the process, status and everything Needed for a smooth transaction. I would really recommend him for anyone interested in buying a car. He is very knowledgeable and accesible. More

This place is Awesome! I will get my next vehicle here for sure! Great People I will get my next vehicle here for sure! Great People More