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South Pointe Chrysler Jeep Dodge

Tulsa, OK

Overview
Reviews
Vehicles
4.5
355 Reviews
Call Dealership (918) 770-0985

9240 South Memorial Drive

Tulsa, OK

74133

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Showing 355 reviews

December 19, 2023

Always has taken care of my service needs and Frank Bernabe is old school get the job done right kind of senior adviser More

by mybckpages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Bernabe
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Dec 21, 2023 -

South Pointe Chrysler Jeep Dodge responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
December 18, 2023

Really bad at what they do. Over 2 full days for an oil change. Requests for updates and communication went ignored. $140 is way too much for a simple oil change. No more MO More

by BRouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney
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Dec 22, 2023 -

South Pointe Chrysler Jeep Dodge responded

Thank you for your feedback about the long wait time to have your vehicle serviced with us and the lack of communication because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jay Moore, General Manager jwmoore@BobHowardAuto.com

Helpful
December 15, 2023

I have worked with Frank for 10 plus years in the service department. He continues to do a great job taking care of my Jeep. I highly recommend this dealership. More

by oldgreen71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 19, 2023 -

South Pointe Chrysler Jeep Dodge responded

It's fantastic to hear that you had a great experience and that Frank provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 12, 2023

This dealership went above and beyond to take care of my issues! I will definitely be a returning customer! More

by jessicamyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
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Dec 14, 2023 -

South Pointe Chrysler Jeep Dodge responded

It's fantastic to hear that South Pointe Chrysler Dodge Jeep Ram exceeded your expectations in addressing your concerns! Creating such a positive experience often encourages customers to return. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 09, 2023

Great service department. Frank B very good at managing some good mechanics, Justin , donald et al. More

by Tom R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, just an, Donald
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Dec 12, 2023 -

South Pointe Chrysler Jeep Dodge responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 07, 2023

Excellent customer care by Baleigh in the service department. She explained everything thoroughly to me. The car was serviced and ready much earlier than I anticipated. Southpointe delivers excell More

by cainrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baleigh
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Dec 08, 2023 -

South Pointe Chrysler Jeep Dodge responded

It's fantastic to hear that you had a great experience and that Baleigh provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 07, 2023

Trustworthy, quality work! Always get great service here, I know many of the techs and advisors personally. They all do great, masterful work. Listen, service times in shop ar More

by RikkiT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baleigh, Larry
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Dec 09, 2023 -

South Pointe Chrysler Jeep Dodge responded

It's fantastic to hear about your positive experiences at South Pointe Chrysler Dodge Jeep Ram! Having trustworthy, quality service and a team of techs and advisors who consistently deliver great work speaks volumes about the dealership's commitment to excellence. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 02, 2023

Lack of information as far as how repairs were going no one would reply back More

by clydehickman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Helpful
December 02, 2023

Had a real connection. ..felt like family......I love them....i don't care who knows More

by millerderek0420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dejon miller
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Dec 06, 2023 -

South Pointe Chrysler Jeep Dodge responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 30, 2023

Very helpful and friendly staff Quick and good service Would definitely return here for service More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baleigh hamilton
Report | Print
Dec 01, 2023 -

South Pointe Chrysler Jeep Dodge responded

We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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