South Pointe Chrysler Jeep Dodge

Will never use again I've done my last business with South Pointe Chrysler. I had a bad experience with their service before, when they didn't start my car service until I I've done my last business with South Pointe Chrysler. I had a bad experience with their service before, when they didn't start my car service until I got there at the promised time. I stayed another hour and a half for the car. This time I had the car towed in on Monday morning. I told the service guy that it was the alternator. They finally looked at it on Wednesday and said the alternator is good, but needs a new battery. My wife told them that it is the alternator. It was obvious from what was happening. They called back to say it IS the alternator. It's now Thursday and still no word, except that they're "getting the part". Four days for an alternator? Really? I'll never take another car to them. In fact, I'll never buy another Chrysler product. I'm done with that company. Ever since the 1980s, they have scammed the public and I'm out of patience. More

Sales rep cussed at me over text message when he didn't get what he wanted. I will never do business with Chrysler or any South Pointe Dealership. when he didn't get what he wanted. I will never do business with Chrysler or any South Pointe Dealership. More

Oil change Came in for my oil change like I regularly do at south pointe cjd, all good and friendly staff, would recommend to friends and family Came in for my oil change like I regularly do at south pointe cjd, all good and friendly staff, would recommend to friends and family More

Great Sales Professional Britt Parnell I searched for a good deal on a New Chrysler 300C for several weeks online with several dealerships. Online pricing and selections were limited but I I searched for a good deal on a New Chrysler 300C for several weeks online with several dealerships. Online pricing and selections were limited but I kept coming back to the one I purchased at South Pointe Chrysler. I had previously purchased three other Chrysler 300's in the past from three different Chrysler dealers. The service I received from South Pointe was the best experience I've ever had with a vehicle purchase in 40 years. Bill Parnell went out of his way to work with me on the purchase of this vehicle over the phone, thru email and text as I live about 130 miles from his location. On the day my wife and I went to make the deal, Bill had all the information and paperwork prepared for us. They gave me a fair price on both of my trade-ins along with factory and dealer discounts that made the final purchase price better than what I was expecting. I've not had the opportunity to visit their service department as yet but I expect that will also be a pleasant ordeal. I'm a South Pointe Chrysler Jeep Dodge fan now! More

Very happy with buying experience. My salesman was Adam in new car sales. Adam was quick with email communication and returned calls quickly. Jim worked tirelessly with used cars to get My salesman was Adam in new car sales. Adam was quick with email communication and returned calls quickly. Jim worked tirelessly with used cars to get me a solid offer on my trade and worked within a few hundred dollars of what I needed. Michael in finance got me a better rate than what my current credit union was going to do and got my payment lower. Overall, a great and positive experience. More

Made excellent deal over the phone! After shopping for the car I knew exactly what I wanted. After driving an hour and receiving the bait-and-switch from Seth Wadley, I found a car exac After shopping for the car I knew exactly what I wanted. After driving an hour and receiving the bait-and-switch from Seth Wadley, I found a car exactly like it at South Pointe in Tulsa. It is a 2 hour drive for me so I called them and they made me an excellent deal over the phone! No other dealers would even give me a price over the phone. Once the deal was made we drove the 2 hours and the car was detailed and ready to go. The deal was fast and easy and we saved about $7000 off the new price of the Jeep Grand Cherokee! I will definitely be going back and recommending this dealership. More

Liars These people lie on the cars prices. They announce a jeep for $34 and they said was a mistake now is $56k False advertising ! and the vehicle still on internet for the same price.scam,sc They announce a jeep for $34 and they said was a mistake now is $56k False advertising ! and the vehicle still on internet for the same price.scam,scam,scam. More

Not Good The service department is TERRIBLE. I have bought 3 brand new cars from them but never again nor will I take another vehicle to their pathetic service The service department is TERRIBLE. I have bought 3 brand new cars from them but never again nor will I take another vehicle to their pathetic service department. They fail to do the simplest tasks in a timely manner. They don't honor appointments made online. This review not based on one experience but on several visits with similar disappointing More

Never going back there again - EVER! Let me start by saying that the Service Advisor was very nice and very accommodating but I'll NEVER bring my Jeep back there again - EVER. Nor will I Let me start by saying that the Service Advisor was very nice and very accommodating but I'll NEVER bring my Jeep back there again - EVER. Nor will I EVER purchase from this family of dealers (regardless of the make). My new vehicle developed a squeak, which I thought was a minor brake thing, and since I use my vehicle EVERY day, I waited until I had a list of things for them to look at. The original visit resulted in a "we can't find anything" diagnosis. The second visit, after months of not being able to tolerate it, resulted in "oh, we found the problem, it's a bent axle". The vehicle has NEVER been off road (anyone would be able to tell by looking under the vehicle for the dirt that never goes away once you have taking it off road). The Service Manager told me that I had done it by off-roading - which I assured him I hadn't (see previous remarks about dirt that never goes away) and then he said that maybe I "drove over a curb" or something. REALLY! A Jeep Wrangler develops a bent axle by driving over a curb! - Come on man! The repair ended up costing me almost $800. I cannot tell you how hacked I was to write that check. The Service Manager might have saved the dealership some money, but they have lost a customer. In the last month I've bought a new vehicle for my wife and co-signed for a new vehicle for my daughter - neither of which was from a South Pointe dealership - wasn't even an option... Don't believe me South Pointe? - Check the local sales in the area - I know you guys can do that... More

An email I sent to Service Manager at Southpointe Thank you, but rest assured that I will not be using your service department, nor will anyone that I speak to. When I purchased the vehicle, the so-c Thank you, but rest assured that I will not be using your service department, nor will anyone that I speak to. When I purchased the vehicle, the so-called detailing was apparently a quick vacuum and a shot of smelly. There was trash in the pockets, dirty windows, and not even a good washing, much less any polish. I don't buy the sorry excuse that the detailers don't work for Southpointe. I don't think it was the detailers who overfilled the oil and took 4 hours to mount tires. I can't help but believe the shimmy in the wheel is because the new tires were either not balanced or balanced incorrectly. I wish that I had read the deplorable reviews on your website. I would have gone elsewhere as I will in the future. Service Department should mean Customer Service. More