South Pointe Chrysler Jeep Dodge

Car problems Mackenzie Rice has great customer service and very attentive to the needs of your vehicle. She is one of a kind keeping you informed about the status Mackenzie Rice has great customer service and very attentive to the needs of your vehicle. She is one of a kind keeping you informed about the status of your vehicle. Would recommend her to everyone I know. Keep up the great work and customer service Mackenzie. More

Great experience I brought a New Commander in 2008 it been a great vehicle and Service Department is best In town. Friendly people they work at getting you done and ba I brought a New Commander in 2008 it been a great vehicle and Service Department is best In town. Friendly people they work at getting you done and back on the road. More

Mackenzie is the bomb.com I bought a used truck and it began to have some issues immediately after the purchase. I brought it to SouthePointe and met Mackenzie. She's the bes I bought a used truck and it began to have some issues immediately after the purchase. I brought it to SouthePointe and met Mackenzie. She's the best. I explained the issue that I was having and she made me feel like I was a priority. She provided the best customer service that I could expect an even more. She went above and beyond to make sure that I was a happy customer. She touched base with me at the end of each business day to let me know what was going on with my truck. She made sure I knew specific details about error codes and the cost that it would take to fix it. I believe that she truly wants to make sure that when customers leave Southpoint they are fully satisfied with the service they received. More

Excellent Service!! MacKenzie was very professional and made sure to go over everything with me. I will request her for any needs in the future for my car. :-) MacKenzie was very professional and made sure to go over everything with me. I will request her for any needs in the future for my car. :-) More

Wonderful experience This was a wonderful experience. The service was great and timely, and I would definitely recommend this dealership to my family and friends! Thank This was a wonderful experience. The service was great and timely, and I would definitely recommend this dealership to my family and friends! Thank you! More

South Pointe Mackenzie has helped in anyway possible for our service needs. South Pointe has done a great job for us even though we did not buy the vehicle from th Mackenzie has helped in anyway possible for our service needs. South Pointe has done a great job for us even though we did not buy the vehicle from them. Always able to get the service work started right away and not waiting a couple of weeks like other dealerships. More

fun, friendly, sometimes overwhelming, efficient There was a good variety of vehicles for me to look at and try out. I was encouraged to test drive any truck. The salespeople were very friendly and There was a good variety of vehicles for me to look at and try out. I was encouraged to test drive any truck. The salespeople were very friendly and knowledgeable - willing to show me each and every button whether I thought I would use it or not. More

Great oil change experience Great service! Frank was so friendly and so helpful! I only waited 30 minutes or so for a full oil change and multi point inspection! Great service! Frank was so friendly and so helpful! I only waited 30 minutes or so for a full oil change and multi point inspection! More

2014 Ram 1500 I was in no hurry to buy a new truck and I've been looking at different lots for around 6 months but couldn't make a deal. My credit is in the 700's b I was in no hurry to buy a new truck and I've been looking at different lots for around 6 months but couldn't make a deal. My credit is in the 700's but I've walked in all of them with my jeans tucked in my boots a dirty shirt and a greasy beard. The salesman was a guy named Chance. They were very respectful to me personally. We came to an agreement and later I seen they were also very honorable. I would highly recommend the new South Point team. More

Bought brand new 2016 Jeep Cherokee I bought a brand new 2016 Jeep Cherokee about a week ago, Sunday on our way to church it started making a noise and jerked when you accelerated after I bought a brand new 2016 Jeep Cherokee about a week ago, Sunday on our way to church it started making a noise and jerked when you accelerated after you stopped at a stop light or stop sign. Made an appointment for 10:30 the next morning, took it in and they gave us a loaner vehicle which was nice but completely shocked that we are already having problems with a brand new vehicle. They called the next day to let us know that the gears were installed incorrectly and that the parts were completely destroyed and were shocked that it ran as far as it did. They are ordering new parts and have to rebuild the back end of the Jeep. I will not get it back till next week. Keep in mind this is a brand new vehicle and I understand that mistakes happen but not a good first experience. I placed 3 calls today to a Justin F. and left him a detailed voicemail about what I am dealing with and how upset I am. He never returned my phone calls. So not only a bad first impression on the quality of the vehicle I am also disappointed in the fact that the sales manager cannot even return a customers phone call! Definitely will tell all my friends and family to never use them! More