South Pointe Honda

Excellent!!!! Bryan was very knowledgeable, extremely personable and very professional.. He took time to explain everything about the Honda Crosstour to us. He Bryan was very knowledgeable, extremely personable and very professional.. He took time to explain everything about the Honda Crosstour to us. He made this purchase a very pleasant experience and we would recommend him to anyone. What a great sales person!!! More

Excellent! Excellent professional service. Everything was taken care of on my car to my satisfaction just as my service advisor explained. Friendly, courteous Excellent professional service. Everything was taken care of on my car to my satisfaction just as my service advisor explained. Friendly, courteous and showed concern. More

Friendly, thoughtful, and fun David Ngo was incredibly personable and went out of his way to make my wife and I feel at ease. I felt like I was buying a car from a good friend. I g David Ngo was incredibly personable and went out of his way to make my wife and I feel at ease. I felt like I was buying a car from a good friend. I generally hate buying cars, but this was a great experience. I'd gladly do business with him again. More

Great experience! I did take an appointment via smartphone application for oil change. They were very friendly and professional. Mr. Jeremy Sweet was very nice and p I did take an appointment via smartphone application for oil change. They were very friendly and professional. Mr. Jeremy Sweet was very nice and professional. I'm glad to go there for service. Also there's free coffee, tea, donuts and water. Free wifi while waiting. 5 stars. More

2012 Honda CrossTour Excellent customer service one small item... forgot to top off the engine coolant.... Very honest and upfront very informative and very willing to rec Excellent customer service one small item... forgot to top off the engine coolant.... Very honest and upfront very informative and very willing to recommend to point out work that was not needed or yet do.... Extremely friendly service manager More

Wonderful Dealership! The service was wonderful, and I love my new car! I will recommend this dealer to anyone needing a car in the future. The service was great and not ov The service was wonderful, and I love my new car! I will recommend this dealer to anyone needing a car in the future. The service was great and not overbearing. They really made the car-buying experience enjoyable. Very impressed with their customer service and car selection. More

Previous South Pointe customer gets TERRIBLE TREATMENT We went in to look at a 2008 Jeep that they had on their used lot. Drove the Jeep, radio didn't work, interior lights didn't work. Made them an offer We went in to look at a 2008 Jeep that they had on their used lot. Drove the Jeep, radio didn't work, interior lights didn't work. Made them an offer on the Jeep, that was reasonable and was told "we'll get back to you". Got a call back, less than 48 hours later and was told "we sold the Jeep last night, someone offered more money and we sold it". Keep in mind, I had bought 2 vehicles from this dealership less than 2 years ago. However, their used car sales manager is a "Jeep Guy and thinks they're gold". First off, it was a 2008 with 90k+ miles. New, this sold for around $19,000, they were asking $17,195 for it. I will never step foot back on a South Pointe dealership and would advise others, unless you're willing to get treated like dirt, to stay away too. Again, I was a returning South Pointe customer, but they have no loyalty to previous customers at all. All they see is $$ signs. I'm sure there won't be too many people that read this review, but I GUARANTEE there will be plenty of people that hear my voice when I say "STAY AWAY FROM SOUTH POINTE DEALERSHIPS!!!" More

Working with my salesman Dan Boyle I found myself in a position in which I needed a vehicle quickly. I was helped by Mr. Dan Boyle. He listened and worked quickly and professional I found myself in a position in which I needed a vehicle quickly. I was helped by Mr. Dan Boyle. He listened and worked quickly and professionally to help me purchase the car of my choice. He made me feel very comfortable and he was never pushy. Not only would I recommend him to everyone and I myself will go back to him the next time I am looking for a new vehicle Thank you Dan, much appreciated. More

The least amount of pressure from any dealership Visited several dealers and the experience was very uncomfortable with high pressure salesmen, but Jay made our experience very low key and not stress Visited several dealers and the experience was very uncomfortable with high pressure salesmen, but Jay made our experience very low key and not stressful. I marked down one star for two reasons: 1) the financing process was much more drawn out than necessary and the financing guy was too persistent about trying to change our minds about extended warranty; in addition, the location of the financing office is run down, crappy and dirty couches, mold on the ceiling- very run down and not what I liked to look at when sitting to wait and pay $30k for a vehicle. 2) I came back 5 days after purchase to have remote starter installed and when I picked up that evening (Jay our specific sales person was unavailable), I was just handed my keys and told "the manual is in the car" and sent home. I would have really appreciated instruction on how to use/operate the new remote but it seemed like they were just trying to get rid of me. Overall, not that big of a deal, but I expected better. I have been back a couple of times since then for minor issues and Jay and Rick have helped very much with no problems. Overall I am pleased. More