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South Shore Hyundai

Valley Stream, NY

4.2
1,354 Reviews
South Shore Hyundai, formerly Hyundai of Valley Stream, is now under new ownership, in a BRAND NEW location in the Green Acres Mall. Let us introduce you to our new staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. Come check out our New Super Store! We know your time is valuable so visit us online before stopping in. We are sure you will find our website is a fast and convenient way to research and find a vehicle that's right for you.
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360 West Sunrise Highway

Valley Stream, NY

11581

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Showing 1,354 reviews

April 02, 2013

Initially, I had a bad experience with a member of the service staff. Ed and Anthony listened respectfully to my concerns and addressed them immediately. I was very impressed by their response. More

by mbwhite
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed, Service Manager and Anthony, Asst. Service Manager
Apr 03, 2013 -

South Shore Hyundai responded

Thanks so much for your positive review. I knew immediately that Ed would take care of your problem and I'm glad I wasn't wrong lol. We appreciate you taking the time to update your post. Thanks! Sincerely, Fred Luhn BDC Manager SS Hyundai

March 25, 2013

I would like to thank the dealership for a great atmosphere of friendliness. With the car business being the way it is and the backlash of horrible car salesmen who thrash and bombard you with purch More

by rebuildme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2013 -

South Shore Hyundai responded

Your review was a wonderful breath of fresh air today. Thank you. I will let Rashawn know what you said. Stop by or call anytime we can be of assistance to you! Sincerely, Fred Luhn Business Development Manager South Shore Hyundai

March 19, 2013

Dee's fantastic! Knowledgeable and courteous - made sure I was completely comfortable with my decision and answered all questions. Enjoyable buying experience which is the reason why I'm a repeat custo More

by Bloggert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2013 -

South Shore Hyundai responded

Thanks you for your wonderful review. I will let Dee know about your post and please, if there is ever anything we can do for you in the future, please don't hesitate to call or stop by! Reading your review was a wonderful way to start this first day of Spring! Sincere Thanks, Fred Luhn Business Development Manager South Shore Hyundai

February 27, 2013

Joe Librizzi is a scam artist and only cared about me taking the car home the same night...Fooled me into purchasing 2 extended warranties and wheel protection plan..BEWARE i will never buy another vehic More

by winkler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Librizzi
Feb 27, 2013 -

South Shore Hyundai responded

My name is Fred Luhn and I'm the new Business Development Manager here at South Shore Hyundai. Part of my job here is to address any customer complaints or problems and attempt to rectify the situation. I ask that you call or email me at your earliest convienience and explain to me exactly what happened and I will address the matter immediately. Sincerely, Fred Luhn Business Development Manager South Shore Hyundai Valley Stream, NY 516-561-8770 f.luhn.southshorehyundai@contactdealer.com

Mar 16, 2013 -

South Shore Hyundai responded

My name is Fred Luhn and I'm the new Business Development Manager here at South Shore Hyundai. Part of my job here is to address any customer complaints or problems and attempt to rectify the situation. I had emailed you privately but got no response yet. I ask that you call or email me at your earliest convienience and explain to me exactly what happened and I will look into your claim immediately. Sincerely, Fred Luhn Business Development Manager South Shore Hyundai Valley Stream, NY 516-561-8770

February 03, 2013

Worst dealer experience most unethical, conniving and disingenuous people I ever dealt with. Used car Salesman Jarret try to get you sign document by tell you the info the not what it is, run your credit More

by GregP78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarret
Feb 08, 2013 -

South Shore Hyundai responded

While I'm not really sure what your complaint is exactly, I'd like to express my apologies for whatever was done that has upset you. My name is Fred Luhn and I'm the new Business Development Manager here at South Shore Hyundai. Part of my job here is to address any customer complaints or problems and attempt to rectify the situation. I ask that you call or email me at your earliest convienience and explain to me exactly what happened and I will address the matter immediately. Sincerely, Fred Luhn Business Development Manager South Shore Hyundai Valley Stream, NY 516-561-8770 f.luhn.southshorehyundai@contactdealer.com

Feb 27, 2013 -

South Shore Hyundai responded

While I'm not really sure what your complaint is exactly, I'd like to express my apologies for whatever was done that has upset you. My name is Fred Luhn and I'm the new Business Development Manager here at South Shore Hyundai. Part of my job here is to address any customer complaints or problems and attempt to rectify the situation. I ask that you call or email me at your earliest convienience and explain to me exactly what happened and I will address the matter immediately. Sincerely, Fred Luhn Business Development Manager South Shore Hyundai Valley Stream, NY 516-561-8770 f.luhn.southshorehyundai@contactdealer.com

January 18, 2013

Excellent customer service sales representatives. Takes care customers in a professional manner. Willing to asset and help in making the right decision. I would always recommend Edwin Gutierrez to friends More

by Aedwards1889
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2013 -

South Shore Hyundai responded

Thank you for your positive review!

January 10, 2013

Wally was great help,I no have no problem with him.On the other had there is Joe D the F&I manager beware.He lied to me about my paperwork ,He told me that Tow Busters was Hyundai's roadside plan.I called T More

by unhappysr
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 10, 2013 -

South Shore Hyundai responded

Thank you for your review. Can you please call me directly so I can get more information about your deal? Typically, Tow busters is an aftermarket product. However, in some cases it is already part of the selling price of the car. I would be more than happy to help you, please call me when you have a chance. Thank you Morgan E. Buonaiuto Business Development Manager South Shore Hyundai 599 W. Merrick Rd. | Valley Stream, NY 11580 Main: 516.561.8770 | Fax: 516.561.2258

Jan 10, 2013 -

South Shore Hyundai responded

Thank you for your review. Can you please call me directly so I can get more information about your deal? Typically, Tow busters is an aftermarket product. However, in some cases it is already part of the selling price of the car. I would be more than happy to help you, please call me when you have a chance. Thank you Morgan E. Buonaiuto Business Development Manager South Shore Hyundai 599 W. Merrick Rd. | Valley Stream, NY 11580 Main: 516.561.8770 | Fax: 516.561.2258

Jan 18, 2013 -

unhappysr responded

morgan I tried calling you,I left a message with a receptionist after being on hold for a long time last week.I spoke to Joe D he told me the product as free tow busters told me I paid $685 for it.I also contacted Hyundai because I am trying to find out what has happened to my hurricane sandy rebate. I can be reached on my cell phone 516-521-0781 Thank You Sheryl Rand

January 08, 2013

I purchased a Hyundai Accent Hatchback 2012 about a month ago great salesman Joe C. very cool attitude and was very helpful ever since i bought the car.... I was also helped with the financial end by Joe D. More

by walterargento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe c and joe d
Jan 10, 2013 -

South Shore Hyundai responded

Thank you for your review Walter. Hope you and your loved ones have a great New Year!

January 07, 2013

My wife and I bought our Hyundai Tucson from South Shore Hyundai in Valley Stream. Wally Capehart was our sales representative and he provided us with excellent service. He is extremely pleasant, and will More

by evonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2013 -

South Shore Hyundai responded

Thank you for the review! It means a lot to us and the future of this dealership!

December 14, 2012

After agreeing on a price for lease on 2013 elantra i was hit with added on fees after i already gave down payment to start paperwork. I was also LIED to about GAP insurance by the manager Joe D. who fi More

by he2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
joe d manager
Aug 10, 2013 -

South Shore Hyundai responded

I was reviewing old customer comments and came across yours. I'm pleased to let you know that our staff has been completely replaced (including all management)and we have also moved into a brand new building. While I have no right to ask you to trust us yet, I'm sure that if you pay us a visit, you'll like what you see.

Jul 08, 2016 -

he2013 responded

visited your new location but unfortunately your "new" staff has been taught by your old one. I will be writing a new review of my experience at your Sunrise Highway location after I finish my new Hyundai purchase at a different dealer.