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South Shore Hyundai
Valley Stream, NY
1,399 Reviews
South Shore Hyundai, formerly Hyundai of Valley Stream, is now under new ownership, in a BRAND NEW location in the Green Acres Mall. Let us introduce you to our new staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
Come check out our New Super Store!
We know your time is valuable so visit us online before stopping in. We are sure you will find our website is a fast and convenient way to research and find a vehicle that's right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,399 reviews
January 18, 2013
Excellent customer service sales representatives. Takes care customers in a professional manner. Willing to asset and help in making the right decision. I would always recommend Edwin Gutierrez to friends care customers in a professional manner. Willing to asset and help in making the right decision. I would always recommend Edwin Gutierrez to friends and family members because of his excellent customer service skills at South Shore Hyundai. More
by Aedwards1889
January 10, 2013
Wally was great help,I no have no problem with him.On the other had there is Joe D the F&I manager beware.He lied to me about my paperwork ,He told me that Tow Busters was Hyundai's roadside plan.I called T other had there is Joe D the F&I manager beware.He lied to me about my paperwork ,He told me that Tow Busters was Hyundai's roadside plan.I called Tow Busters directly it is $685 I tried to cancel it he told me that it was free again. I asked the sales manager for help he has no clue about paperwork.I left the dealer can have canceled tow busters on my own lets see if the dealer sends me the refund. More
by unhappysr
January 08, 2013
I purchased a Hyundai Accent Hatchback 2012 about a month ago great salesman Joe C. very cool attitude and was very helpful ever since i bought the car.... I was also helped with the financial end by Joe D. ago great salesman Joe C. very cool attitude and was very helpful ever since i bought the car.... I was also helped with the financial end by Joe D. Great bunch of guys at this Hyundai in VS i totally recommend you check it out if you want to deal with some cool peeps and get a great car!!! Walter Very Happy Customer!! More
by walterargento
Employees Worked With
joe c and joe d
January 07, 2013
My wife and I bought our Hyundai Tucson from South Shore Hyundai in Valley Stream. Wally Capehart was our sales representative and he provided us with excellent service. He is extremely pleasant, and will Hyundai in Valley Stream. Wally Capehart was our sales representative and he provided us with excellent service. He is extremely pleasant, and will go out of his way to make sure his customers are happy. He followed up with us after our purchase to make sure that we were satisfied with the product. If you ever decide to use South Shore Hyundai and want a sales person who listens to what you are asking for, and tries his best to find the vehicle that you want:- ask for Wally. More
by evonj
December 14, 2012
After agreeing on a price for lease on 2013 elantra i was hit with added on fees after i already gave down payment to start paperwork. I was also LIED to about GAP insurance by the manager Joe D. who fi was hit with added on fees after i already gave down payment to start paperwork. I was also LIED to about GAP insurance by the manager Joe D. who finalized my paperwork. It is included in the lease agreement as stated on back of paperwork (did not see it until i got home) but i was told that it was not included and it was up to individual dealership if they wanted to add it in. After making me sign a WAIVER OF GAP INS form i decided to get the GAP ins and paid an extra $400. I was then handed a phoney bill for the added coverage that was realy a bill for GAP insurance on a vehicle PURCHASE not a lease. I am displeased with DealerRater for their rating on this scamming dealership. I also plan on calling the BBB and NYS Dept of Consumer Affairs to register a complaint on all involved with my lease. More
by he2013
Employees Worked With
joe d manager
November 30, 2012
During Hurricane Sandy, we stayed at a friend's house in the Hamptons, since our home in East Meadow had no power for nearly two weeks. When the tire pressure monitor system light appeared on my dashboard the Hamptons, since our home in East Meadow had no power for nearly two weeks. When the tire pressure monitor system light appeared on my dashboard the day before the national election, I was told to bring it to a gas station and they would put air in the tires and everything would be fine. It turned out that, because of long lines for gasoline, no one would check my tires. I was worried that it could become a big problem, and I wanted to be sure to vote on Election Day, so I decided to call my salesman, Wally Capehart, at South Shore Hyundai, to ask him if he could recommend a dealer close to the Hamptons location. When I purchased my Sonata at the end of January this year, Wally had said to call any time. Of course, I had no phone book or computer to find a location, but Wally actually called Atlantic Hyundai for me, gave me directions, and told them to expect me the next day. When I arrived there on November 6th, they were expecting me, and a very lovely man fixed the problem in about ten minutes, no charge! The dashboard alert was cleared and I was on my way to cast my vote! Needless to say, I was totally grateful and delighted. Wally Capehart gave service above and beyond and I'm so thankful! More
by noratnolan
November 24, 2012
Eric and I did business last year at this time.. He sold Eric and I did business last year at this time.. He sold me a 2012 Elantra and he made it a very pleasant experience. He was patient, friendly Eric and I did business last year at this time.. He sold me a 2012 Elantra and he made it a very pleasant experience. He was patient, friendly and very knowledgable. When I told him that I lost this car in hurricane Sandy, he went out of his way to see that I had a new car as soon as possible. Because he adjusted his schedule to make time for me, I had my new 2013 Elantra 4 days before my rental car was due to be returned.He is such a pleasant person to meet, talk with and do business with. I think that South Shore Hyundai is lucky to have him on their roster. Sincerely, Rod Stenz More
by puck154
Employees Worked With
Eric Newberg
November 15, 2012
I purchased a 2013 Sonata about a month ago. I was impressed with the fact that Mr. Newburg let the car do all of the talking. He took his time explaining the features of the car. He allowed me plent impressed with the fact that Mr. Newburg let the car do all of the talking. He took his time explaining the features of the car. He allowed me plenty of time to test drive a car. I purchased over half a dozen cars in my life time but I never leased one and because of this I had plenty of questions. He was very patient and made sure I understood the process. More
by GCB
November 10, 2012
Nick was awesome and very patient. Took his time explained everything and delt with my family in a great way considering we were all stressed having just lost all our cars in hurricane sandy explained everything and delt with my family in a great way considering we were all stressed having just lost all our cars in hurricane sandy More
by Maridee33
Employees Worked With
Nick Simone
August 24, 2012
Mark was very friendly and helpful. After test driving the Sonata I le ased it. Im happy to be a part of the Hyundai family!! The atmosphere in the dealership was unlike any I'd experienced before. It w the Sonata I le ased it. Im happy to be a part of the Hyundai family!! The atmosphere in the dealership was unlike any I'd experienced before. It was professional Yet relaxed. I did not feel pressured at all. Overall it was a great experience! More
by jeanne.corrmalazzo
