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South Shore MINI

Rockland, MA

4.9
294 Reviews

1040 Hingham Street

Rockland, MA

02370

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Showing 294 reviews

May 13, 2024

Went in for service on my mini cooper. Such kind and efficient service. Their waiting area was pleasant to sit in and enjoy a complimentary coffee. They serviced the car with only what I n More

by fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
May 11, 2024

Luigi did a great job getting us the car the way we wanted it. The Genius was also good in explaining us the different things in the car. But hats off to Luigi More

by Shep658
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luigi, and the woman who did the paperwork do not remember her name
May 15, 2024 -

South Shore MINI responded

It's great to hear that Luigi provided such excellent service and helped you get the car you wanted exactly how you wanted it. It's also nice to know that the Genius was helpful in explaining the car's features. Enjoy your new vehicle!

May 08, 2024

This was my first time here. From start to finish is was a Win ! I was able to be scheduled in within just 24hrs. The dealership was spotless inside and out. Even had a nice More

by MinimodderDaveB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden, Ryan Sullivan
May 10, 2024 -

South Shore MINI responded

We're thrilled you had a great first experience at MINI of Rockland! Kevin, your knowledgeable service advisor, ensured your repairs were efficient, and our dealership's spotless environment and MINI selection made for a refreshing visit. We look forward to being your go-to MINI dealership for top-notch service and maintenance!

May 10, 2024 -

MinimodderDaveB responded

When the car you own is more than just a car, and more like a part of the family ( MINI ), an important aspect of that ownership is having access to dealership whom has your back when things go wrong, or when repairs become necessary. Thanks for having our back !

April 25, 2024

George at the service department was very helpful and explained the details of the work my Mini needed. More

by mandy.givens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Ryan Sullivan
Apr 27, 2024 -

South Shore MINI responded

It's fantastic to hear that you had a great experience and that George provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 24, 2024

Came to have a tire replaced. They were quick, efficient and I was out in less time than they quoted. They even washed my car. More

by timandger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Ryan Sullivan
Apr 27, 2024 -

South Shore MINI responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

Very accommodating and good communication between myself and the service manager. I recommend the service department. More

by mandy.givens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Ryan Sullivan
Apr 25, 2024 -

South Shore MINI responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 14, 2024

My service was great. George was very helpful and knowledge. I knew what was happening with my car at all times and they didn't try to sell me things I didn't need. More

by Mik0509
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Apr 17, 2024 -

South Shore MINI responded

We're delighted to hear that you had a great service experience with us! Providing helpful and knowledgeable assistance is our priority, and we're glad that George ensured you were informed about what was happening with your car every step of the way. Our commitment to transparency means we only recommend necessary services, so we're pleased to hear that you didn't feel pressured to purchase unnecessary items. Thank you for choosing us for your automotive needs!

April 08, 2024

I had a great experience buying my Mini. Luigi was informative and absolutely helpful. I felt no pressure at all. None. I enjoyed buying my car and I have had some great and miserable More

by bevmojo next
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley and Luigi, Ryan Sullivan
Apr 11, 2024 -

South Shore MINI responded

It's fantastic to hear about your great experience buying your Mini with Luigi! We're thrilled that he provided informative and helpful service while ensuring a pressure-free environment for you. Enjoy your Mini, and thank you for choosing us!

April 04, 2024

Great diagnosis of the problem and fix of the car in a timely manner. Great job! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Ryan Sullivan
Apr 05, 2024 -

South Shore MINI responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

Impressed with the entire dealership Inventory is displayed beautifully. Waiting area is comfortable. Service department so considerate and efficient, especially Kevin Cowden, he will be my go More

by Bevhal42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
Apr 09, 2024 -

South Shore MINI responded

It's fantastic to hear that you had such a positive experience at the dealership! From the inventory presentation to the service department's efficiency and Kevin's helpfulness, it sounds like we took care of you. If there's anything else you need or any future maintenance needs, Kevin and the team will be there for you. Enjoy your vehicle, and thank you for sharing your feedback!

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