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South Shore MINI

Rockland, MA

4.9
292 Reviews

1040 Hingham Street

Rockland, MA

02370

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Showing 292 reviews

February 01, 2024

Kevin in Service went above and beyond as usual. Thank you for all your help and patience! More

by meaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 03, 2024 -

South Shore MINI responded

It's fantastic to hear that you had a great experience and that Kevin went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 29, 2024

Always pleasant, understanding, efficient employees! Service is the best I’ve ever experienced dealing with auto sales and service!! More

by Clairlespasio
Recommend Dealer
Yes
Employees Worked With
Luigi and Kevin
Jan 31, 2024 -

South Shore MINI responded

Thank you for your kind words! We're delighted to hear that our employees provided you with a pleasant, understanding, and efficient experience. Providing excellent service is our top priority, and we appreciate your feedback. We value your business and look forward to serving you again in the future!

January 28, 2024

George was a pleasure to work with and the tech fixed my wipers that were installed incorrectly at Mini of Warwick. The showroom and service center was clean. More

by Hdemello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Jan 30, 2024 -

South Shore MINI responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 27, 2024

My service experience was excellent. Very professional and convenient. Good follow up work with text messages More

by hartenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Jan 30, 2024 -

South Shore MINI responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 27, 2024

Service department is staffed by great guys who competently and cheerfully attend to your (car) issues. Also, the dealership stays in great contact via text. Excellent service. More

by roberth2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and George.👍👍, Ryan Sullivan
Jan 30, 2024 -

South Shore MINI responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 26, 2024

Thank you George, Kevin and the Service team at Mini. Always great care and very thorough. And although the new showroom is nice you must make all of those chairs more comfortable, including the ones More

by COOPAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Derjani
Jan 31, 2024 -

South Shore MINI responded

Thank you for sharing your positive experience with George, Kevin, and the Service team at Mini. We're delighted to hear that you received great care and thorough service during your visit. Your feedback regarding the comfort of the showroom seating is valuable, and we appreciate you bringing it to our attention. We understand the importance of providing comfortable seating for our valued customers, especially during potentially longer waits. We'll consider your suggestion as we aim to enhance our customers' overall experience. We look forward to serving you again.

January 20, 2024

Courteous staff and timely service. I was able to get repairs and a full detailing completed all in the same appointment. A video was sent of my vehicle to show what needed to be repair More

by lmjohnson1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Jan 25, 2024 -

South Shore MINI responded

We're delighted to hear about your positive experience with the courteous staff and timely service at our dealership. It's great that you were able to get repairs and a full detailing done in the same appointment. The inclusion of a video to show the needed repairs and explanations of any issues found during the inspection is a thoughtful touch. We value your business and look forward to serving you again in the future!

January 06, 2024

My wife bought a 2024 4x4 Countryman and it was fast and easy. Great car....she's having a ball with it and learning all the ways to operate the many options. She loves it and they made the process easy More

by rjbailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary
Jan 06, 2024 -

rjbailey responded

GreT job Fair and easy

Jan 08, 2024 -

South Shore MINI responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 03, 2024

Honest upgrade knowledgeable fun made buying a car a fun experience would go Back Again More

by dgemma
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Jan 05, 2024 -

South Shore MINI responded

Congratulations on your new vehicle! We are thrilled to have provided you with a fun sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

The service was great. They were able to check the tire and found no damage. Kevin kept us informed all the time. Bonus …there was no charge! Thank you! More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, pleasant lady in the service dept
Jan 05, 2024 -

South Shore MINI responded

It's fantastic to hear that you had a great experience and that Kevin provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.