SouthWest Ford Weatherford

Someone ran into my car and needed to get my Ford Edge worked on. The insurance company sent me to another body shop to get an estimate but was not impressed with the shop. I have purchased 4 cars from worked on. The insurance company sent me to another body shop to get an estimate but was not impressed with the shop. I have purchased 4 cars from Charlie Gilchrist's Southwest Ford and have never had any problems so it was my first choice. I met Ken Eagleton and he noticed the estimate had been written up to repair the doors but they had been badly damaged and would need to be replaced. Ken called the adjuster and they came out to look at the car and approved a supplemental claim. I could not believe how the other body shop in Ft. Worth wanted to skimp on my car!! If it had not been for Ken Eagleton and Tommy Gray looking out for me I feel that my car would not have looked like it did before the accident. When I spoke to the adjustor he asked me why I was going out to Weatherford to get my car fixed when I live in Mansfield and work in Dallas, I could go anywhere closer? I explained to him that I have purchased 4 vehicles from Charlie Gilchrist and he has always given me a fair price, great service and I trusted them. The Enterprise Rental car guy also couldn't believe I came out this far. I picked up my car today and it looks GREAT!! I smiled because again I am not disappointed. Thank you Charlie, Ken and Tommy, we'll be seeing you for my next oil change. Susie Nichols More

I live 15 minutes from 3 different Ford dealers but I drove 1 hour to Southwest Ford to purchase my new F150 Lariat. This is the third truck I have purchased from Southwest Ford. First, there is no haggl drove 1 hour to Southwest Ford to purchase my new F150 Lariat. This is the third truck I have purchased from Southwest Ford. First, there is no haggleing over the price. If you are serious about buying, they get on the computer and in a couple minutes lay down the low price and that is the end of it. You can shop all the other dealers and write down their prices and South West doesnt even ask what the others are selling for....and their price will be the lowest! Then they have this thing called South West Promice...they change the oil, filter, and rotate the tires for free for the next 2 years! And wash it too! Then you think, sure all this free stuff, it will take all day for an oil change. Well it doesnt, their service dept is spotless, and fast. There are also other freebees that go with your new purchase too, like door ding repair, windshield chip repair, and more for free! But back to the beginning, while they send you to the finance man you new truck/car is being cleaned inside and out, and filled with gas...and with a 27 gallan tank on my truck thats close to $100.00 more I just saved. On this purchase I traided my old truck in and they gave me more than blue book for it. They dont try to force you into buying any extras. They tell you what they have ask if you are interested in any of them, and thats the end of it. They explain Gap insurance and their extended warranties and ask if you are interested in prices. They search several different fiance options and get the lowest avalible. You sign the normal stack of papers and they hand you your new keys and walk you to the front door where your spotless new truck full of gas is setting. Also the dealership itself... a beautiful building full of friendly polite people. Even if your not going to buy anything, you should go there and just look around at the beauty of the place. There is even a waterfall in the show room full of new cars and trucks. Its just an amazing place. Also if you are lucky enough to be there when the owner, Charlie Gilchrist, is roaming around in the building, he will even say hi. One more thing, I wasnt even going there to buy on this trip, I just wanted to see what all the hipe was about with that new v-6 engine that has the twin turbos and fuel injection. Well, I now owne the one I test drove!! If you want to buy a new car or truck, go to SouthWest Ford....you will never go anywhere else again! More

My daughter's car quit working so I sold her my car and looked for a another one for myself. I wanted a good used car, so I emailed Roy Dooley with a brief description of what I wanted/needed to see what looked for a another one for myself. I wanted a good used car, so I emailed Roy Dooley with a brief description of what I wanted/needed to see what he could find. He responded with pictures and details on a few used cars there at the dealership. We were then able to find the one that was the best fit for my needs. The price was a little higher than I wanted, but they were able to negotiate a little. There was some issue with the finance department adding on extended service warranty and GAP insurance without asking first. Be sure to ask them about that PRIOR to seeking financing. This was the second vehicle we have purchased at this dealership in the last 2 months. This visit was quite a bit shorter than our 1st visit, which was GREAT! We would recommend Roy Dooley and Southwest Ford to all of our friends and family. More

Greg Sheilds & John Pressley were extremely professional and went out of their way to make sure they could help in any way. I purchased this car for myself. Being a Honda person for the last 1 professional and went out of their way to make sure they could help in any way. I purchased this car for myself. Being a Honda person for the last 16 years,it was a tough decision for me to change over to a Ford. I am so glad I did. I am so pleased with my Tauras and glad I made the switch. Everyone we dealt with at Southwest Ford were very kind and friendly and will use Southwest Ford for our next purchase of a vehicle. I have recommended friends to Southwest Ford. Mary Weir More

Roy Dooley was the sales person I worked with on the purchase of the vehicle.Roy was very professional and courteous. The sales was negotiated by email and phone and he was honest and had a genuine int purchase of the vehicle.Roy was very professional and courteous. The sales was negotiated by email and phone and he was honest and had a genuine interest in the customer More

I drove 2 hours to buy my Ford from South West. No one in the area of Texas I live could compete with their price or selection of certified pre-owned Ford Trucks. Gary Osbourne our sales person was so info the area of Texas I live could compete with their price or selection of certified pre-owned Ford Trucks. Gary Osbourne our sales person was so informative, knowledgeable and great to work with. Before I even arrived he had a full fleet of trucks in my price range and features ready for me to test drive. I never felt pressured and he helped us make an informed smart decision. We are very happy with our purchase and of all the dealerships I have dealt with around the country and abroad,South West was heads and shoulders above. They also have a first rate service department that took care of some small issues that needed fixed upon our purchase. The finance people were great too and we bought our truck on a Saturday and drove it home that afternoon. I would recommend South West to anyone in the Dallas Fort Worth area and beyond. I drove from Wichita falls where I live. More

Roy was very straight forward with me on all of the negotiations. I feel that I was given the best customer service and vehicle pricing that I could possibly have received. Mike was also very proactive negotiations. I feel that I was given the best customer service and vehicle pricing that I could possibly have received. Mike was also very proactive in helping me get a deal I was comfortable with. It was one of the best buying experiences I've had.thank you-Jerry Gilbreath More

my husband and i had a very very good experience from the time we walked in there doors and it did not end when we drove off with our new truck . they were very friendly even the sales people that we weren't time we walked in there doors and it did not end when we drove off with our new truck . they were very friendly even the sales people that we weren't dealing with were very kind and friendly we are very happy with the product we have purchased we have never had such a great experience when purchasing a new vehicle,also they worked with us in-till we were happy with the financing and still stayed super friendly,i would say they have made customers for life. we have purchased our past three vehicles from Jerry's Chevrolet in Weatherford we went there to trade our truck in for a new one we ended up dealing with the manager tried the truck over night went back the next morning to make the purchase and our sales man was to busy to be bothered with us he was in the side office giggling with the young girls,we sat there for about an hour before he had time to say anything to us then after a while was told everybody is at lunch we cant be helped come back later we kept being blown off so that's when we went over to SouthWest Ford in Weatherford,TX and glad we did we wont be going any place else . More

Great car buying experience! In my lifetime I have easily purchased over 100 new cars for business and personal use. I would put my purchase experience with Southwest Ford as one of the top three of all time purchased over 100 new cars for business and personal use. I would put my purchase experience with Southwest Ford as one of the top three of all time and the absolute best in the last ten years. Mike Waitkus, Roy Dooley and Dan Laux did a great job of taking care of every detail and made us feel like we had known them for quite some time, they even put up with our new puppy we had to bring along. Not only them, but everyone we ran into at the dealership had the same helpful and welcoming attitude. No high pressure and no hype, just sound buying advice and a very fair trade-in valuation helped make this one great day for buying a new truck. Having spent some time with another local dealer before going to Southwest I was dreading the routine of negotiating, at Southwest there was no stress and no drama, just good folks doing their job in a professional and most helpful manor. I highly recommend Southwest Ford in Weatherford. More

Best car buying experience I have ever had. No pushy salesmen no going back and forth to a manager. The price I was quoted is the price i paid. I puchased a 2011 f250 diesel 4*4 the truck is a beast. salesmen no going back and forth to a manager. The price I was quoted is the price i paid. I puchased a 2011 f250 diesel 4*4 the truck is a beast. More