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SouthWest Ford Weatherford
Weatherford, TX
1,077 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,077 Reviews of SouthWest Ford Weatherford
April 30, 2019
Awesome Preowned Auto Experience! I can’t say enough about my experience with Southwest Ford. I found the sales reps extremely helpful and patient with me. Lacey was my rep and she wor I can’t say enough about my experience with Southwest Ford. I found the sales reps extremely helpful and patient with me. Lacey was my rep and she worked hard to make sure I saw and drove everything that was in my price range. She was honest and in the end I walk away with a great vehicle and great deal. I will be coming back!!! Thank you to Lacey and the entire Southwest Auto Group. More
by Bob
Employees Worked With
Lacey Snider, Chris Bonnett, John David
Helpful April 25, 2019
Insulting Trying to buy a 48000 truck and they offered over 5000 less on our trade-in then other dealers. Manager knew we were upset and stayed in his office. Trying to buy a 48000 truck and they offered over 5000 less on our trade-in then other dealers. Manager knew we were upset and stayed in his office. We have purchased over 10 vehicles from them. They don’t care about the customer, won’t ever buy another vehicle from them!!! This was at their used car lot. Another couple walking in turned around and said they were never buying from them again! Manager was rude and incompetent. Don’t go there!!! More
by Gus2000
Employees Worked With
Chris Bonnett
April 18, 2019
Easy Peasy I love dropping of my car for maintenance and going to have breakfest pr lunch with a friend. Or Ford will drop me off at a near by Walmart so I can g I love dropping of my car for maintenance and going to have breakfest pr lunch with a friend. Or Ford will drop me off at a near by Walmart so I can get my shopping done. More
by Ford Girl
Employees Worked With
Colton Sullivan
April 12, 2019
Service of recall. I always set my Service appointments with Charlie MANN and he is great at getting my vehicle scheduled. I’ve been using Southwest Ford for many yea I always set my Service appointments with Charlie MANN and he is great at getting my vehicle scheduled. I’ve been using Southwest Ford for many years, for both purchasing new vehicles and having them serviced. Great results! More
by DanT
Employees Worked With
Jeff Yates, Jimmy Ogle, Charlie Mann
April 06, 2019
Great Experience Everything went smoothly the guys at the dealership where helpful and very nice they got us in and out super fast thanks to everyone that helped us Everything went smoothly the guys at the dealership where helpful and very nice they got us in and out super fast thanks to everyone that helped us More
by Jaybird
Employees Worked With
Stuart Tenney, Hunter Ranspot, John David
March 30, 2019
Battery issue Had a battery issue on a 2017 explorer. The battery was less than 3 years old. It was replaced under warranty. Great service and pleased with the o Had a battery issue on a 2017 explorer. The battery was less than 3 years old. It was replaced under warranty. Great service and pleased with the outcome. More
by Pak198224
Employees Worked With
Larry, Chris Brock
March 30, 2019
Terrible service department made my appointment for the wo Worst customer service I ever had to deal with didn’t do complete job charged me for someone else job made me wait over 2 hours for a oil service this Worst customer service I ever had to deal with didn’t do complete job charged me for someone else job made me wait over 2 hours for a oil service this was my first time there and will be my only would not recommend them for service More
by Mimi
Employees Worked With
Colton Sullivan
March 25, 2019
Stellar Vehicle Buying Experience!!! I'm 72 years old and have purchased many vehicles. I always dreaded the process. Being pressured by the sales and finance departments, and taking all I'm 72 years old and have purchased many vehicles. I always dreaded the process. Being pressured by the sales and finance departments, and taking all day to complete the buying process. Those days are behind me after my experience with Sales Consultant, Carson Long and Finance Manger, David Weiss. Both gentlemen were extremely personable. Carson answered all of my questions about the vehicle I was looking to purchase. David was patient and explained all of my finance options. I will pass this experience on to anyone I know that is in the market to purchase a vehicle. Southwest Ford should definitely have these two gentlemen pass on their techniques to all of your sales and finance departments. Again, thank you Carson and David for a wonderful buying experience. Jim Nitschke More
by Nitz
Employees Worked With
Carson Long, David Weiss
March 25, 2019
Customer Service Great customer service and no hassle deal on my new 2019 truck. Very helpful service department. Also have received great service purchasing accesso Great customer service and no hassle deal on my new 2019 truck. Very helpful service department. Also have received great service purchasing accessories with accessories and parts departments. More
by Toolman
Employees Worked With
Chris Bonnett, Dan Hall, Derek Patsel, Kat Brownlee, Faviola Sanchez, Colton Sullivan, Chris Brock
March 20, 2019
Service Southwest Promise is a very good program for new car buyers. I will buy my next vehicle here and have all my vehicles serviced at this location. Thank Southwest Promise is a very good program for new car buyers. I will buy my next vehicle here and have all my vehicles serviced at this location. Thank you. More
by Mkw222
Employees Worked With
Greg Shields, Blake Black
