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SouthWest Ford Weatherford
Weatherford, TX
1,125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,125 Reviews of SouthWest Ford Weatherford
September 20, 2018
Half “way” service There are a lot of complaints I have, ones that continue with SWF. I could write a book. But bottom line, I received half “way” treatment and care to There are a lot of complaints I have, ones that continue with SWF. I could write a book. But bottom line, I received half “way” treatment and care to my vehicle, when I was expecting professional, complete, and knowledgeable care for each mileage visit I made. I have even spoke on many occasions with the GM, with his own knowledge of lack of service department. Therefore, I now have to get a 300$ service, due to SWF lack. More
by Expectadequateness
Employees Worked With
Chris Bonnett, Kevin Barbour, Jimmy Ogle, Dan Hall, Tanya Jones, Nikki Sides, Ashley St. John, Chase Pittman
September 11, 2018
Received prompt and satisfactory service Excellent repair,received and prompt service, jimmy ogle was very involved in getting my car repaired on a timely note Also took me 25 miles home and Excellent repair,received and prompt service, jimmy ogle was very involved in getting my car repaired on a timely note Also took me 25 miles home and came and got me when repairs we’re completed More
by Lipanindian
Employees Worked With
Jimmy Ogle
September 08, 2018
Awesome service Very helpful and explained all needed service including what could wait since the cost was more than I had budgeted for this month. Extremely consider Very helpful and explained all needed service including what could wait since the cost was more than I had budgeted for this month. Extremely considerate to my situation. More
by PapasCar2004
Employees Worked With
Chris Brock
September 06, 2018
The Works done but incomplete CarFax update Went to dealership had “The Works” service performed. They said that the tire rotation was done but the service record added by Southwest did not incl Went to dealership had “The Works” service performed. They said that the tire rotation was done but the service record added by Southwest did not include the tire rotation. I like this dealership but they need to be more attentive to service details. Since CarFax is used by so many people it needs to be correct and up to date. More
by jmcloud
Employees Worked With
Don’t remember employee ‘s name
August 29, 2018
Great service!!!!!!!! Charlie Mann not only takes care of your vehicle but goes above and beyond to take of his customer your not just a number with Charlie....... Charlie Mann not only takes care of your vehicle but goes above and beyond to take of his customer your not just a number with Charlie....... More
by Diamond K 123
Employees Worked With
Charlie Mann
August 28, 2018
Scheduled service Nikki is great to work with regarding any service needs. Provides excellent communication and follow through when working with you. Oil change was d Nikki is great to work with regarding any service needs. Provides excellent communication and follow through when working with you. Oil change was done in a reasonable time. More
by Sued
Employees Worked With
Nikki Sides
August 28, 2018
Service Very satisfied! Everyone at dealership has been friendly and courteous. The service was prompt each time I have been there. Thank you. Very satisfied Very satisfied! Everyone at dealership has been friendly and courteous. The service was prompt each time I have been there. Thank you. Very satisfied customer! More
by Kent2018
Employees Worked With
Colton Sullivan , Roy Dooley
August 24, 2018
Great service Josh was friendly, courteous, and professional. He greeted us as soon as we entered the driveway. He said we could expect about an hour for the job to Josh was friendly, courteous, and professional. He greeted us as soon as we entered the driveway. He said we could expect about an hour for the job to be done and it was finished in slightly less than that time. Great service with no surprises Thank you Josh. More
by Txwxman
Employees Worked With
Josh Hromek
August 24, 2018
Service with a smile I showed up without an appointment Christopher Brock and crew took care of everything. Complete prompt full truck service. We also made a plan to repl I showed up without an appointment Christopher Brock and crew took care of everything. Complete prompt full truck service. We also made a plan to replace my cracked windshield asap. Couldn’t be happier. Thank you Chris and the team at Southwest Ford. Jeff More
by Southwest Ford
Employees Worked With
Christopher Brock
August 24, 2018
Buying Experience I have to say that the buying experience at Southwest Ford Preowned has been one of the best I ever had. Hunter Ranspot as well as his (I think salesm I have to say that the buying experience at Southwest Ford Preowned has been one of the best I ever had. Hunter Ranspot as well as his (I think salesman in training Devin) were absolutely amazing...there was no pressure whatsoever and they were very knowledgeable. I would definitely recommend and use these guys in the future. Of course I can’t forget David Mcgee (financial guy) he was so nice and listened to my concerns and wants on the purchase of my WRX...which with my past purchases at other dealerships was not as easygoing and non-stressful! Overall the staff at Southwest Ford Pre-Owned were amazing and so nice and polite that I would definitely recommend my family and friends and of course I would use them again!!! Mr. Hillcrest has definitely got a great team!!! Thanks guys! Nadia Stadler More
by Stadler77
Employees Worked With
Devin, Hunter Ranspot, David McGee
