SouthWest Ford Weatherford

Very good experience with all staff Everyone was friendly and knowledgeable assisting with the purchase of my new truck, that left an impression that the customers purchase was more impo Everyone was friendly and knowledgeable assisting with the purchase of my new truck, that left an impression that the customers purchase was more important than just selling a vehical. More

Great experience I was very impressed with how great the staff was at Southwest Ford. Everyone was so friendly and were not pushy at all. We came in knowing what we wa I was very impressed with how great the staff was at Southwest Ford. Everyone was so friendly and were not pushy at all. We came in knowing what we wanted and they made it happen. They made the car buying process so simple. I will recommend Southwest Ford to anyone I know looking to purchase a vehicle! More

Excellent Brought my 2015 F150 in to look at a pulsating brake issue and they found the rotor out of round and turned them down 3 thousands and totally fixed th Brought my 2015 F150 in to look at a pulsating brake issue and they found the rotor out of round and turned them down 3 thousands and totally fixed the problem. More

I was impressed at how much Dan wanted to put me in the F150 I was impressed with everything I saw. A good selection of vehicles, warm friendly sales staff, management was very accommodating and the finance wo I was impressed with everything I saw. A good selection of vehicles, warm friendly sales staff, management was very accommodating and the finance worked doubly hard to make it all happen. More

Top notch service I am taking the time to write this for one reason. In this day and age regardless if you are going to the dry cleaners, getting something to eat, or y I am taking the time to write this for one reason. In this day and age regardless if you are going to the dry cleaners, getting something to eat, or yes even buying a vehicle finding true customer service is almost impossible. This however is NOT the case at Southwest Ford and with Roy Dooley. If you are wanting a new vehicle or if you find yourself in the position of absolutely needing a vehicle like I was you need to give Roy an opportunity to make this happen. Roy goes above and beyond to help you. He takes the time to find out both your needs and your wants then he goes to work finding the right car for you. He does all of this with absolutely no pressure. He wants you to be happy with the vehicle and feel comfortable with the deal that is made. If the financing is challenging he does not give up or pressure you into a huge down or something you can't afford. He just keeps working with his financing department until not only are you approved but you are happy. Imagine that... someone who works for you and puts your needs as top priority. How is this best said? Oh yes it's what is almost impossible to find these days good old fashioned Customer Service!! Roy I want to thank you and Dan Hall (finance) for the top notch service and work you provided to help me. I will be happily recommending you and Southwest Ford. Best wishes Mike More

Great service at great value It's greatly appreciated to have a dealership that makes the servicing of my vehicles such a positive experience. My service representative, Charlie M It's greatly appreciated to have a dealership that makes the servicing of my vehicles such a positive experience. My service representative, Charlie Mann, did a great job of keeping me informed and getting me back on the road in a timely fashion. More

Wonderful Brian was so helpful. I did a lease purchase which I had never considered before but upon his recommendation that is what I did. Everyone was very hel Brian was so helpful. I did a lease purchase which I had never considered before but upon his recommendation that is what I did. Everyone was very helpful and appreciative of my business. Never pressured. This was a repeat business as my husband purchased his truck 3yrs ago. More

Review Jason was very friendly and helpful. He did an awesome job! It surely was a pleasant experience talking with Jason. I would recommend him to anyone Jason was very friendly and helpful. He did an awesome job! It surely was a pleasant experience talking with Jason. I would recommend him to anyone and everyone! More

Smooth Sales Process I do not normally write reviews for people, especially when it comes to car salesman. However, Roy Dooley deserves an exception to that rule. Back in I do not normally write reviews for people, especially when it comes to car salesman. However, Roy Dooley deserves an exception to that rule. Back in 2013 Roy sold me a brand new 2013 Focus, and the process with him was so simplistic that I felt I was receiving the best deal from the beginning with little hassle. I ended up getting the car for less than what I originally saw it for, and received what I wanted and without a worry. The reason why he is getting a review now is because even to this day, Roy continues to greet me with a smile, and even though I am not at the stage for a new car, he new about repairs I needed for my current one, and kept an eye on it to see how things progressed. Not once did this man forget my name even three years later. This man will not pressure you, and will be there when you need him. More

Repairs and Worries at Ease John Beasley is a man of great attitude and character. If you have frustration, worry, or are seeking just general knowledge about repairs and mainten John Beasley is a man of great attitude and character. If you have frustration, worry, or are seeking just general knowledge about repairs and maintenance of your car, go see him first! Back in March I came across an issue with my car and that is when he began to work with me to resolve my problems. My extended warranty ran out and hit an emissions issue problem that was going to take a bit to repair. I was very worried as this could cost a lot out of pocket. By his help and the help of Jimmy Ogle and Chris Bonnett, The Dealership was able to get all the repairs done for me and they were able to get it covered under my warranties through the Ford Motor Company. Let me tell you what a relief that was. Anytime through the process that I had a question, all I had to do was call and he was there to give me any and all responses I needed. It didn't matter if he was busy or if I was stressed out and taking it out on him, John always did his job 110% and with a smile on. He is the service man that I will take my vehicles to from here on out, because he is honest, friendly, and easy to communicate with. More