SouthWest Ford Weatherford

Great service Dealer responded to our last-minute request to review a check-engine light by providing solid estimate of increased time, along with an offer to shutt Dealer responded to our last-minute request to review a check-engine light by providing solid estimate of increased time, along with an offer to shuttle us home and back again. The required warranty repair related to the light and the additional transportation were both good quality. We will continue to bring our truck for service to SouthWest Ford and consider buying new there when our lease runs out. More

Courteous, Respectful In dealing with Dan Cox, salesman, he was respectful, and helpful, he is the reason I bought. Dan Hall in finance as well. Dan Cox was very helpful i In dealing with Dan Cox, salesman, he was respectful, and helpful, he is the reason I bought. Dan Hall in finance as well. Dan Cox was very helpful in the beginning of the sale, even thought we didn't close the deal on Monday the 23rd because of disagreement, not with Dan, but with another individual that almost cost Dan the sale. Had it not been for the sincerity of Dan, I would not have come back, even though I really wanted the truck. After selling the truck for almost twice the price I was quoted on Monday, I came back to see about the deal. Thanks to Dan Cox and Dan Hall, we reached a very good deal, I believe. I'm happy with my truck and have told people about Dan and when they are ready to trade, to see him and ask for Dan Hall in finance. Sincerely, Rev. Gaylan McClellan More

Warranty work Got job done in short amount of time and all work was compleated. helped me get into a loner vehicle and how to use its blue tooth Got job done in short amount of time and all work was compleated. helped me get into a loner vehicle and how to use its blue tooth More

Amazing customer service The best customer service around. They always go above and beyond at every appointment to make sure the customer is happy! Will never go anywhere else The best customer service around. They always go above and beyond at every appointment to make sure the customer is happy! Will never go anywhere else! More

Very courteous and helpful. I could not ask for better treatment in the service dept. They were informative, knowledgeable,and very friendly. They work toward your complete satis I could not ask for better treatment in the service dept. They were informative, knowledgeable,and very friendly. They work toward your complete satisfaction. I would recommend Southwest Ford to anyone looking for a pleasant car buying and service experience. More

Very good experience with all staff Everyone was friendly and knowledgeable assisting with the purchase of my new truck, that left an impression that the customers purchase was more impo Everyone was friendly and knowledgeable assisting with the purchase of my new truck, that left an impression that the customers purchase was more important than just selling a vehical. More

Great experience I was very impressed with how great the staff was at Southwest Ford. Everyone was so friendly and were not pushy at all. We came in knowing what we wa I was very impressed with how great the staff was at Southwest Ford. Everyone was so friendly and were not pushy at all. We came in knowing what we wanted and they made it happen. They made the car buying process so simple. I will recommend Southwest Ford to anyone I know looking to purchase a vehicle! More

Excellent Brought my 2015 F150 in to look at a pulsating brake issue and they found the rotor out of round and turned them down 3 thousands and totally fixed th Brought my 2015 F150 in to look at a pulsating brake issue and they found the rotor out of round and turned them down 3 thousands and totally fixed the problem. More

I was impressed at how much Dan wanted to put me in the F150 I was impressed with everything I saw. A good selection of vehicles, warm friendly sales staff, management was very accommodating and the finance wo I was impressed with everything I saw. A good selection of vehicles, warm friendly sales staff, management was very accommodating and the finance worked doubly hard to make it all happen. More

Top notch service I am taking the time to write this for one reason. In this day and age regardless if you are going to the dry cleaners, getting something to eat, or y I am taking the time to write this for one reason. In this day and age regardless if you are going to the dry cleaners, getting something to eat, or yes even buying a vehicle finding true customer service is almost impossible. This however is NOT the case at Southwest Ford and with Roy Dooley. If you are wanting a new vehicle or if you find yourself in the position of absolutely needing a vehicle like I was you need to give Roy an opportunity to make this happen. Roy goes above and beyond to help you. He takes the time to find out both your needs and your wants then he goes to work finding the right car for you. He does all of this with absolutely no pressure. He wants you to be happy with the vehicle and feel comfortable with the deal that is made. If the financing is challenging he does not give up or pressure you into a huge down or something you can't afford. He just keeps working with his financing department until not only are you approved but you are happy. Imagine that... someone who works for you and puts your needs as top priority. How is this best said? Oh yes it's what is almost impossible to find these days good old fashioned Customer Service!! Roy I want to thank you and Dan Hall (finance) for the top notch service and work you provided to help me. I will be happily recommending you and Southwest Ford. Best wishes Mike More