Back

SouthWest Ford Weatherford

Weatherford, TX

4.6
1,126 Reviews

3000 Ft. Worth Highway

Weatherford, TX

76087

Directions

By Type

1,126 Reviews of SouthWest Ford Weatherford

October 17, 2015

Easiest deal ever !! One call to Natasha Robison about buying a truck and she had Scott Knebal and Dan Laux putting together numbers. I want to thank Natasha for getting S More

by Happy in OK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Robison, Scott Knebel, Dan Laux
October 09, 2015

Extremely overpriced for minimal service I would most highly recommend that you take your Ford service needs elsewhere. I have had two very bad experiences in a row. #1 The brakes on my 20 More

by gsjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Marsh
September 26, 2015

calm, relaxed atmosphere We drove into the dealership and was searching for a new truck, when Brian Ahern appeared and ask if we had been helped. We said no and he immediately More

by Cathy A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Torres, Edwin Marin, Brian Ahern, Dan Laux
September 25, 2015

So far the best service department I have visited. Jonathan Pankrez is a very dedicated individual. He will do anything in his power to provide you with an excellent service experience. I dealt with J More

by Marty Sharpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke in service
September 09, 2015

Honesty and Integrity are alive and well Buying a car has always ranked right up there with getting a root canal. But then we discovered Brian Ahern at your new car dealership and was so plea More

by spcb4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ahern, Dan Laux
September 07, 2015

Stepppng Up I had been having a brake light issue for several months on my 2014 Ford Escape. Every time I took it to the service center, they changed the bulb an More

by jo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
September 04, 2015

Tip top Johnathan was very knowledgeable and helpful, shuttle driver was very courteous and chivalric. All staff was friendly and smiling. Thank you for a gre More

by Lostdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 10, 2015

Awesome experience Roy Dooley has been my salesman for a few years now. When I first went to Southwest Ford in 2012, my credit was less than perfect. I wanted a new car More

by Snow white
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Dooley
August 10, 2015

Great Service brought me back! The Sales Team at Southwest Ford is second to none. Their service department took such great care of me with my last purchase, that I wouldn't consid More

by jmiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Slayton
July 21, 2015

FINE PRINT... Salesman forcibly grab my arm! NO STARS - NO CUSTOMER SRVICE - I was trading a F150 Raptor for a F250. We weren't off on the numbers by much. ($500). I do realize you take a los More

by Loyal Ford Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 27, 2015 -

Loyal Ford Buyer responded

I feel no need to contact you. My experience and statement are true. I agree that he called... but i feel I was detained by the arm. Long enough to feel uncomfortable. My wife... Not girlfriend. Even mention I told him to let go of me... There times. That's more than a touch so we are clear she is the one the asked you to call when proofing my email. I want nothing to do with Southwest Ford. I will continue to add my review to the internet about your dealership behavior at any place asking for my review. I don't appreciate being grab by my arm. Than you telling me I wasn't... Buyer beware!

Aug 06, 2015 -

SouthWest Ford Weatherford responded

We have attempted multiple times to contact you but we have not received a call back. Mr. Gilchrist can be reached directly at 817-597-4201 and he would love to speak with you.

...
80
...