SouthWest Ford Weatherford

So far the best service department I have visited. Jonathan Pankrez is a very dedicated individual. He will do anything in his power to provide you with an excellent service experience. I dealt with J Jonathan Pankrez is a very dedicated individual. He will do anything in his power to provide you with an excellent service experience. I dealt with Jonathan at Five Star. They should be kicking themselves for losing him. More

Honesty and Integrity are alive and well Buying a car has always ranked right up there with getting a root canal. But then we discovered Brian Ahern at your new car dealership and was so plea Buying a car has always ranked right up there with getting a root canal. But then we discovered Brian Ahern at your new car dealership and was so pleasantly surprised that we had to write this review. Brian was the most honest, caring, fun and helpful person we have ran across in any of our previous dealings. It was an absolute joy to work with him and could not have asked for a better experience. We also worked with Daniel Laux on the financing part and he too was so pleasant and helpful. We left feeling so proud of our new car and look forward to any future dealings with Southwest Ford. Thank you for making this a fair, truthful and fun experience. More

Stepppng Up I had been having a brake light issue for several months on my 2014 Ford Escape. Every time I took it to the service center, they changed the bulb an I had been having a brake light issue for several months on my 2014 Ford Escape. Every time I took it to the service center, they changed the bulb and sent me on my way, saying everything was okay. This went on for several months, and I finally had to take it to a service repair shop who felt it was an electrical issue. He ordered the part and could not complete the installation without 2 key fobs to program. (very poor customer service on Ford's part). I only had one fob so called several times to SW Ford to see what they could do. I just needed it programmed, I was not asking them to replace the part. I finally took the car to Ford and Jonathan Pankrez was my service advisor. He felt there was nothing we could do without ordering a $300 key fob. He then suggested that it may be a programming issue and he wanted to try that before ordering the fob. It turns out, that solved the issue! Thank you, Jonathan for going the extra mile on this one. You went out of your way to help me and I appreciate it! More

Tip top Johnathan was very knowledgeable and helpful, shuttle driver was very courteous and chivalric. All staff was friendly and smiling. Thank you for a gre Johnathan was very knowledgeable and helpful, shuttle driver was very courteous and chivalric. All staff was friendly and smiling. Thank you for a great experience More

Great Service brought me back! The Sales Team at Southwest Ford is second to none. Their service department took such great care of me with my last purchase, that I wouldn't consid The Sales Team at Southwest Ford is second to none. Their service department took such great care of me with my last purchase, that I wouldn't consider doing business anywhere else. I highly recommend Southwest Ford for anyone looking for a dealership that will not just sell you a car, but one that will always stand behind their vehicles and treat you fairly! More

Awesome experience Roy Dooley has been my salesman for a few years now. When I first went to Southwest Ford in 2012, my credit was less than perfect. I wanted a new car Roy Dooley has been my salesman for a few years now. When I first went to Southwest Ford in 2012, my credit was less than perfect. I wanted a new car but because of my credit history Roy recommended I go a different route to build my credit. I never would have considered leasing but Mr Dooley informed me that I needed to work on my credit and this would help, along with a few other suggestions. Well 3 weeks ago it paid off I finally was able to get an F150. He was so great to work with, I was in and out in 3 hours. YEA... More

great experience excellent response when calling dealer new car salesman Tommy Tatsak. Financing was an easy process. Doing online credit application saves time at th excellent response when calling dealer new car salesman Tommy Tatsak. Financing was an easy process. Doing online credit application saves time at the dealership. My information was readily available so it saved me time. Great selection of vehicles and had the f150 platinum I was looking for. I live about 110 miles from southwest so it they made it easy so I could get new vehicle in one day. Overall southwest an tommy get excellent review. Thanks More

Great Southern Hospitality! My husband and I were in the market looking for a newer Ford for our family. We decided to take a look at Southwest Ford to see what we could find. Ou My husband and I were in the market looking for a newer Ford for our family. We decided to take a look at Southwest Ford to see what we could find. Our sales consultant was Jason Shaw. Mr. Shaw is a very respectful and understanding person. We did leave that day because we could not find anything that we wanted. However, we tried shopping around to dealers and behind the scenes , Mr. Shaw was steadily trying to find us something that fit our budget. A few weeks later Mr. Shaw called us and told us about a vehicle and once we saw pictures we knew we had to have it. We used our credit union to finance the vehicle and that was a little difficult on both parities, After every thing was sorted out, Mr. Shaw and Mr. Rogers worked very hard to get us in this vehicle and made it happen! My husband and I will continue to business with this dealership and our sales consultant, Mr. Shaw. Thanks for such a great experience and all the patience that was shown when dealing with our credit union. Tiffany West More

Fantastic Experience We came in looking for a truck, we weren't exactly sure what we wanted but we definitely had a monthly payment price in mind. Mark helped us find exac We came in looking for a truck, we weren't exactly sure what we wanted but we definitely had a monthly payment price in mind. Mark helped us find exactly what we wanted and didn't go over our budget. I was able to be very direct with him and he stayed with our budget. He didn't try to talk us into something we couldn't afford. Everything went very smoothly! Thank you Mark! More