
SouthWest Ford Weatherford
Weatherford, TX
Filter Reviews by Keyword
By Type
1,130 Reviews of SouthWest Ford Weatherford
Mr.Dooley and Mr.Hill were great in the handling of our trade- in and buying of two Fiestas. They were professional and yet very friendly. We did have a glitch in receiving one of our cars but Mr.Dooley trade- in and buying of two Fiestas. They were professional and yet very friendly. We did have a glitch in receiving one of our cars but Mr.Dooley did all he could to expedite the delivery;even though it was the 6th day before the Mesquite facility could get it delivered. I will certainly continue to use Southwest Ford.Respondent More
eric Segovia, lee forde, Andrew kloehn . were very friendly, fast in getting me approved for vehicle and made the whole process very easy and unstressful . this is my second vehicle I have purchaced friendly, fast in getting me approved for vehicle and made the whole process very easy and unstressful . this is my second vehicle I have purchaced through southwest ford and would recommend them to anybody! More
Earl was very kind and generous in the way that he treated me, most sales man will say anything to make a sale but Earl was very open and true. I felt very comfortable in the purchase of this vehicle treated me, most sales man will say anything to make a sale but Earl was very open and true. I felt very comfortable in the purchase of this vehicle because of him. More
This was my first time to purchase a vehicle from SouthWest Autogroup. The individuals we work with were Lee Forde, Earl Campbell, and Eric Segovia. This was by far the best experience in purchasing SouthWest Autogroup. The individuals we work with were Lee Forde, Earl Campbell, and Eric Segovia. This was by far the best experience in purchasing a vehicle I have had. All were knowledgeable, courteous, and most of all respectful. I had gone to the dealership knowing what I wanted (Internet search) and at no time did any of the individuals try to talk me in to something else and the price was actually lower than the internet price. I did end up purchasing a different vehicle (my choice) and received the same great service. When I had to go see the business manager, Dan Laux, I thought now the high pressure sales of extended warranty would start. To my surprise, he provided the information, but when I said I needed to think about it, he said no problem and gave me another 24 hours to decide. This is the type of auto dealership I have been looking for. I hope anyone looking for a new or used vehicle will give Southwest Autogroup a first look. My son came in this weekend to start looking for another vehicle and I am sending him straight to SouthWest Autogroup. More
I had a friend drop me off about 10am, I had to at work by 2pm. Eric was polite and very patient with me. He was positive and experienced. I got a great deal and my kids are still reeling, I bought a pu by 2pm. Eric was polite and very patient with me. He was positive and experienced. I got a great deal and my kids are still reeling, I bought a purple, convertible Smart car! I had the keys in my hand and drove to work by 2pm! I love my car. The deal was phenominal ! I love you Eric! More
This was my first time to purchase a vehicle with any dealership. From the moment our family walked into the door we were greeted by Drew and Lee which were very courteous and respectful. We ended up bu dealership. From the moment our family walked into the door we were greeted by Drew and Lee which were very courteous and respectful. We ended up buying a vehicle from them that day and got a great deal. More
The dealership had a great inventory. Dream truck was quickly found and bought. After researching the extended warranty that was purchased, it wasn't worth the risk of denied claims and remote chance of quickly found and bought. After researching the extended warranty that was purchased, it wasn't worth the risk of denied claims and remote chance of bankruptcy. Messages were left with the dealership about how to cancel it, what happens to the refund, and a loan payoff and title question. After calling two separate employees and waiting for 2 days, still not call. After an email Chris Bonnett and a conference call, the problem was quickly resolved. He also stated the lack of communication would be addressed in the next staff meeting. He did restore my positive opinion about Southwest Ford. The buck did stop with him. Nice surprise. More
All these guys help me find the veichle I wanted I finally got my brand new car that I have always want with the help of all these guys. A special thanks to Roy Dooley I have purchased two cars and he finally got my brand new car that I have always want with the help of all these guys. A special thanks to Roy Dooley I have purchased two cars and he has been my sales man, he shows you that he cares and wants to help you find wantever it is you are looking for, to follow that Roy is the main reason I went back to Southwest they changed staff and they are nicer people working there. But Roy is a great guy and I hope anyone who shops for a new or used car please talk with him. Its nice to ahve someone who care and also who takes the time to call and see how things are going with your car and if you like it I ahve enjoyed that having someone care if Im happy about what I purchaced More
All I can say is "WOW"!!!! I live in West Texas and was planning on making a vehicle purchase later this year. Unfortunately, things got accelerated and that purchase came over spring break. Texas and was planning on making a vehicle purchase later this year. Unfortunately, things got accelerated and that purchase came over spring break. I tried working with a local dealership but, after 3 days of test drives, the best they could do for me was to order a vehicle and hopefully have it in town within a week. I got on the internet and checked Southwest Ford. They had the exact truck that I was looking for and it was in stock. I called on Thursday when they opened and was told all sales persons were in a meeting. The receptionist I talked to was very helpful and even confirmed for me that the truck I saw on the internet was still on the lot. After filling out the internet contact section, I was contacted by Roy Dooley in a short amount of time later. We talked on the phone and he also confirmed that the truck was still on the lot. We initially talked about a price and Roy gave me a figure before I hung up. This was much more progress than what I got with the local dealership. My wife and I made the 2 hour drive and was introduced to Roy. Roy was very knowledgeable of the truck I was interested in, to the point of giving me too much information!!!! This was definitely a welcomed change from the information I got from the local dealership. We negotiated a price and it was within the range we were willing to pay. From here, we were introduced to Dan. He was very easy to talk to. We told him what we wanted and were not forced to hear a "sales pitch" of things we weren't willing to buy. We were very fortunate to have Roy and Dan handle our purchase. So much so that my wife is thinking of trading in her car for another truck. Thank you both Roy and Dan. You made this vehicle purchase very enjoyable. Like many reviews that are on this website, I would recommend both of these gentlemen to deal with if you are in the market for a vehicle purchase. More
If it wasn't for Bryce and his upbeat personality we would have walked say from this dealership. The first time we walked in the manager on duty didn't want to help us so we left. Bryce was very profess would have walked say from this dealership. The first time we walked in the manager on duty didn't want to help us so we left. Bryce was very professional and we told him what we were looking for and to keep an eye out. He called us a little over a week after our visit and told us he had the vehicle we were looking for. Bryce went above and beyond to help us. Lee made it happen and was great to work with too. Eric went above and beyond to make us feel as if we were top priority. These 3 guys are what makes this dealership worth going to. More