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SouthWest Ford Weatherford
Weatherford, TX
1,130 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,130 Reviews of SouthWest Ford Weatherford
March 11, 2013
From the moment I walked I felt welcome. they took me to my salesman Brian Ahern. Brian went above and beyond to help me get into my new Ford Taurus. He made me fell like I was important. I would definately my salesman Brian Ahern. Brian went above and beyond to help me get into my new Ford Taurus. He made me fell like I was important. I would definately recommend the dealership and Brian to my family, friends and co-workers. More
by hummingbirdgal
Employees Worked With
Brian Ahern
March 10, 2013
Andrew was an absolute delight to work with on the trade in and purchase of my vehicle! He had the car I was interested in ready when I arrived and spent time completely answering all of my questions, caref in and purchase of my vehicle! He had the car I was interested in ready when I arrived and spent time completely answering all of my questions, carefully explaining everything to me. He stayed with me throughout the whole processes and I sincerely appreciated everything he did to make this experience of buying a car a great one! I highly recommend working with Andrew and the entire SW Autogroup team! From Andrew in Sales to Jeff in Finance I really felt taken care of with my car buying experience! More
by rlhdonahue
Employees Worked With
Andrew Kloehn
March 04, 2013
This is the second vehicle we have purchased at Southwest Ford in the past six months. I have been very satisfied with my experience both times. Our salesman, Brian,is the BEST. Everyone that we dealt wit Ford in the past six months. I have been very satisfied with my experience both times. Our salesman, Brian,is the BEST. Everyone that we dealt with was very helpful and friendly. I will, and have already, recommend this dealership and Brian to anyone who I know that is looking to purchase a new vehicle. Including my children, which says alot. More
by natdealrater
Employees Worked With
Brian Ahern
February 27, 2013
Bought my sons truck from this dealership in 2002....Figured we get my daughters there as well. Earl was great, no high pressure sales and very knowledgeable. We actually contacted him to keep 2002....Figured we get my daughters there as well. Earl was great, no high pressure sales and very knowledgeable. We actually contacted him to keep an eye out for a low mileage car within our price range. When they got one in he gave us a call. It ended up being the perfect car! Thanks Earl and I will keep giving people your name! Dawn R. Burleson, TX More
by dawnmrhudy
February 26, 2013
Not really sure where to begin on this one. Everything started out great when I found just the truck I was looking for on Autotrader. I recognized the name Southwest Ford, due to the fact that several of started out great when I found just the truck I was looking for on Autotrader. I recognized the name Southwest Ford, due to the fact that several of my friends in the area had purchased their vehicle from this particular dealership in Weathorford. Even though I lived in San Antonio, I took the day off to come look at a truck that they had listed. I had assurance from my friend that I wouldn't regret dealing with this group of people. I was picked up at the airport by a gentleman, and driven out to the dealership. Everything was going great until I saw a huge scratch down the side of the truck that had not been shown in any of the pictures on the internet, or in several texts that I had received from the dealership. I then tuck the truck for a drive and noticed a strange sound coming from under the hood, but was assured by and employee that it was just the alternator, and that newer fords had loud alternators. When it came time to working out a deal, the sales person was extremely nice, and emphasized that it was a family owned business and I had nothing to worry about, because they were there to do the right thing. I was assured that the truck had been put through a rigorous "certified pre-owned" test, and that if something was wrong, it had been found and fixed. On my drive back to San Antonio, I noticed a bad shake in the steering wheel anytime I applied the brakes and was going over 50. I thought this was just simply due to non-balanced tires. I stopped in a town, still on the way down to SA, and luckily a nice gentlemen pointed out that I only had one license plate light. I looked and sure enough, one had fallen completely out of its place and was dangling underneath the bed. Even though all of this had happened, I kept remembering back to the salesperson saying that this is a Family run business, and they would stop at nothing to do the right thing. Boy was I wrong, and simply embarrassed that I actually believed that. After letting a couple days go buy I took the truck into a ford dealership to have these three things checked out. The service department called me and told me that the whining noise was my tension-er pulley going out, not a loud alternator, the shaking in the steering wheel was due to warped rotors and all four needed to be turned. I asked him how these problems could have possibly been overlooked by the Southwest Ford Dealership, especially since I was assured all "Certified Pre-Owned" vehicles go through a rigorous test, and the service tech said it never should have been passed as "CPO" with these problems. I called back to Southwest Ford and talked to my salesperson, who was great through this whole process, and he assured me that they were going to do the right thing. Well long story short he said they would not cover any of the costs. He asked management several times, and simply got a no in reply. If this is "doing the right thing", I was taken for a fool. Frankly I would be embarrassed to be a part of this company, and ashamed to know that this is how they treat people. Especially only a week after buying the vehicle, they know that these problems existed when I drove it off the lot. Simply put I will never buy another vehicle from this dealership and will try my best to let my friends in the DFW know how these people treat customers. Simply pathetic that a no answer is all I ever got. More
by bdwilson12
February 26, 2013
Worked on a new truck order with Kevin for over 5 months, finially placed our order and Kevin was excellent on updateding us throughout the whole build process. 4 months later our truck came in and the after finially placed our order and Kevin was excellent on updateding us throughout the whole build process. 4 months later our truck came in and the aftermarket department went to work. We picked up our new truck as expected we where very pleased with the work they did and how professional everyone was. In a strange turn of events 30 min. later our truck was back at the collision center, Ken was very nice and willing to let us come in and take pictures and reassured us everything would be taken care of. Couple of days later we went in and had to buy a truck to get us back home, everyone had heard about the accident and asked if everyone involved was alright it is the level of personal feelings that everyone had that makes me want to continue buying vehicles from SouthWest. The used car department was excellent we walked in knowing what we wanted they did not pressure us into anything we did not want and did not try to sell us anything extra that we did not ask for. I would highly recommend SouthWest to anyone looking for a new or used vehicle. To everyone at SouthWest I would like to thank you for taking care of our family and look forward to seeing again in the future. More
by kvancleve
Employees Worked With
Tanya Jones, Kevin Barbour, Dan Laux
February 24, 2013
I called for a GMC Arcadia for my girlfriend. We were supposedly approved for the same vehicle, in Tyler Texas but the dealership eventually sold the car to another couple prior to us coming to pick the supposedly approved for the same vehicle, in Tyler Texas but the dealership eventually sold the car to another couple prior to us coming to pick the car UP. We were informed that we should come get the vehicle by the way. Once we found out our car was sold I called Eric to see what he could do. He told us to come in and we drove 2 1/2 hours to look at the vehicle. Eric had the Car ready for us to test drive, and was very polite and upfront with all the details. He made me and my girlfriend confortable in the deal we were about to make. He didn't try to sell us a different vehicle why he realized our credit was not perfect, instead he knuckled down and got us approved for the vehicle we WANTED. He has no idea what that meant to me and her, we appreciate the time it took for this deal to get done and he allowed us time to discuss our options so we could make a sound decision for ourselves and not feel pressured. He couldnt be more happier with my car and I thank Southwest and Eric for great service no not only gave us our car but gave us the best deal we could get. Thank you again. I do recommend going and speking to Eric because he help us and I know he can help you. Sincerely Kris & Talia More
by kparkes01
February 22, 2013
My experience at SouthWest Ford was wonderful, Roy Dooley was my salesman. He went above and beyond to get me in the car I wanted. I would recommend anyone looking to purchase a vehicle to go see Roy!!!!! was my salesman. He went above and beyond to get me in the car I wanted. I would recommend anyone looking to purchase a vehicle to go see Roy!!!!! More
by shalondaben12
Employees Worked With
Roy Dooley
February 20, 2013
We came to SouthWest Ford to look to trade our van in for something a little more fresh and new. The dealership had a great reputation before we came, and so we thought we would come check everything out. something a little more fresh and new. The dealership had a great reputation before we came, and so we thought we would come check everything out. We didn't end up leaving with a new vehicle, not due to any fault of the dealership or sales team, but Earl was super helpful and incredibly friendly, and I would not hesitate to come back when the time comes for us to purchase. This is a dealership with an amazing amount of integrity, and I would and have recommended them to anyone looking to buy a vehicle. More
by allinchrist413
