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Southern Acura Newport News

Newport News, VA

4.9
2,097 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,097 reviews

April 24, 2026

Cisco was polite and attentive from the moment I walked in. He was able to answer any questions I had with extensive detail and he handled my car with care. More

by JASMINEWILLIAMS92012
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
April 24, 2026

Always friendly and well organized. Work performed quickly. Would recommend for Acura service to friends. More

by fourbennetts
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
April 24, 2026

The work was done in a timely fashion and no issues have occurred after. I appreciate ya More

by SHOODYCHAKRAS
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
April 23, 2026

Kind and professional service and work done in a timely manner The cost of service was decently priced More

by KENDRA.CHRISTIAN07
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
April 23, 2026

Very thorough and explained things clearly. And the wait was reasonable. Everyone was kind a friendly overall. More

by arkrecovery.wellness
Recommend Dealer
Yes
Employees Worked With
Cisco
April 23, 2026

Great service. Easy drop off and pick up. Jessica communicates quickly of what car needs fixed and timeline. More

by CROBS7220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2026

Everyone is extremely helpful! Even when you don’t know how to operate your own car! More

by a.v.stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2026

I love this dealership and the service department there are exceptional Cisco always goes above and beyond the staff is always friendly they go the extra mile to help the customers out More

by CORDEROSTEVEN51
Recommend Dealer
Yes
Employees Worked With
Cisco always the best and goes above and beyond
Apr 22, 2026 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 22, 2026

Always a good experience My appointment was at nine. I had a meeting at 11 and my car was properly serviced and returned to me nice and clean right on time. This is my fourth car I bought from you guys More

by jmzwerdling
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Apr 22, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 22, 2026

Attentive, caring, thorough They listen to your concerns, ask questions to make sure they understand them, then take care of them. More

by MARION3
Recommend Dealer
Yes
Employees Worked With
Cisco
Apr 22, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!