Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Acura Newport News
Newport News, VA
1,270 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,270 reviews
July 04, 2025
Very nice and supportive I only wish they had the service to clean your windows to clean your windows More
by brendaholly
Verified Customer
July 03, 2025
Kevin, is BEST service representative I have ever had at Acura Newport News. I bought my first Acura when the dealership was Priority. Since that time I have either leased or bought another 3 Acuras. He is Acura Newport News. I bought my first Acura when the dealership was Priority. Since that time I have either leased or bought another 3 Acuras. He is professional, knowledgeable, and cares about the customer. He is an asset to Southern Acura. Great job! As long he is there, I will continue to be a Newport News Southern Acura customer. Thank you. More
by pmaunz
Employees Worked With
July 03, 2025
Good dependable service. Prices are a bit high for simple repairs. It is a dealership however. Prices are a bit high for simple repairs. It is a dealership however. More
by Keatts6865
July 03, 2025
They went out the way to make sure all work was done the right way . They were focus on my satisfaction. right way . They were focus on my satisfaction. More
by cjtjaj720
July 03, 2025
I stop by on Tuesday,upon closing, needed my car looked at . underneath my care the co bring was dragging on the ground., eventhough the was about to close., eyery one from the manger to the service Tea at . underneath my care the co bring was dragging on the ground., eventhough the was about to close., eyery one from the manger to the service Team stepped in and helped me out. I want you all to know I really Appreciate you all !!! More
by Spraggins507
July 02, 2025
Complete confidence in the service department and my service manager Kevin. I can always know that the work will be necessary, performed well and at a good value service manager Kevin. I can always know that the work will be necessary, performed well and at a good value More
by Fiferdad
July 02, 2025
Service was good. Time of service was good. Matt was a great tech. Kevin was a great advisor. Time of service was good. Matt was a great tech. Kevin was a great advisor. More
by Rachel
July 02, 2025
Always professional and clean. Why make me say more about this dealership in Newport News Why make me say more about this dealership in Newport News More
by PETER97
Employees Worked With
July 01, 2025
I am extremely disappointed with the service I received at the Acura dealership in Newport News. I brought my vehicle in for a routine state inspection, and not only did they fail it, but they also provide at the Acura dealership in Newport News. I brought my vehicle in for a routine state inspection, and not only did they fail it, but they also provided me with a list of major issues they claimed were wrong with my car. Thankfully, I decided to get a second opinion—only to find out that NONE of the issues they identified were actually present. As a loyal Acura customer, this experience felt like a betrayal. This kind of dishonest and misleading service is unacceptable. I will never return to the Newport News location. If I choose to purchase another Acura in the future, I will gladly take my business across the water. Integrity and customer loyalty should mean more than this. More
by Shetika Pope
Employees Worked With
June 30, 2025
Very great place to purchase a car Very nice selection of cars and also good customer service. cars and also good customer service. More
by ROYBULLOCK
