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Southern Acura Newport News
Newport News, VA
1,196 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,196 reviews
June 05, 2025
My service was good, the dealership is nicely kept, the staff is great. Choosing to charge a connivence fee for CC processing is very annoying to me. I understand to some degree why they are doing it but I staff is great. Choosing to charge a connivence fee for CC processing is very annoying to me. I understand to some degree why they are doing it but I dislike it and it will cause me to shop around. I realize the economy is tough but it is tough on your customers as well. In a society where we were almost forced into a cashless society now we are bringing penalized for paying with a card? I guess we can all back to writing checks and the dealership can go back to paying employees to process the paper checks and incur the risk of bad checks. I guess we will wait and see how it works out. In the meantime time I will not pay pay a CC fee. More
by Pam Bickel
Verified Customer
June 04, 2025
Service was good and on time:-) Service was explained with courtesy, also the charges were explained. with courtesy, also the charges were explained. More
by 5860alicia
Employees Worked With
June 04, 2025
Great service and recommendations to keep my Acura in good condition. Quick service after arriving. good condition. Quick service after arriving. More
by MARK7983
Employees Worked With
June 04, 2025
I love going to Southern Acura Newport News great people and great hospitality. I will highly recommend Southern Acura Newport News to anyone. and great hospitality. I will highly recommend Southern Acura Newport News to anyone. More
by djboyce22
June 02, 2025
Everyone that I've met at Southern Acura is friendly and very helpful. They feel more like family than a dealership. I highly recommend them! very helpful. They feel more like family than a dealership. I highly recommend them! More
by Lsupplee
June 02, 2025
The service was superb. I was contacted ahead of my appointment during my appointment and after. Jess kept me informed throughout my visit. It was a great visit I was contacted ahead of my appointment during my appointment and after. Jess kept me informed throughout my visit. It was a great visit More
by smyra65
Employees Worked With
Jessica Goodale 5 stars
June 02, 2025
Kevin has Great Customer service skills, makes me understand what I need to know about my vehicle. understand what I need to know about my vehicle. More
by Osheliac66
June 02, 2025
Kevin is the best! ! He explains everything and keeps me informed of what is going on and does an amazing job ! He explains everything and keeps me informed of what is going on and does an amazing job More
by mdsproperties
Employees Worked With
