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Southern Acura Newport News

Newport News, VA

4.8
1,664 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,664 reviews

November 13, 2025

Very good experience, courteous, respectful, polite! Knowledgeable. Answered all my questions, gave me pointers on what to expect from the vehicle in the future and how to respond. More

by ecarden0
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
November 13, 2025

Cisco was kind when I spoke with him on the phone to make my appointment and also greeted me with a smile and was very kind. He showed me where the waiting area was and made sure I was comfortable. More

by Snyder
Recommend Dealer
Yes
Employees Worked With
Cisco
November 13, 2025

Great experience. Car was delivered as promised. Kevin was great as usual. The car wash was great also. More

by ejtmlt01
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
November 12, 2025

I always receive quality service at Southern Acura. Everyone is so pleasant who works there. More

by ginabjones256
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
November 12, 2025

She was professional and very helpful, the espresso was lovely and the waiting chairs were comfy. More

by smchelsen
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
November 12, 2025

Overall experience was seamless and Kevin led the charge. He was extremely professional and helpful. Everything was explained and I was updated frequently as the work progressed. 10/10 More

by jonathanmatthews725.jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2025

Devin in sales is great and remembers us when we come in for service and Kevin in service always smiles and goes the extra distance to explain what is needed on each service cycle. More

by BUTLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2025

Need to acknowledge when people walk in the front door not stand there and keep talking amongst themselves More

by ANTHONYPORTER59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

Kevin is always helpful and looking to make it smooth and timely . Communication is a great skill and key to making a great impression. More

by EPYONX14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

Your staff is very helpful. Get you in quicken, and out pretty fast and knowledgeable help you very well with your vehicle.And thank you More

by sheffieldchristopher5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.