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Southern Acura Newport News

Newport News, VA

4.9
2,178 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,178 reviews

June 01, 2026

My whole experience was extremely satisfactory and beyond. Sharonda Plummer exceeded my expectations and put me in a much better vehicle than what I was ready to simply settle for. Staff was awesome a More

by Wahid W. Shabazz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharonda Plummer ....I can't remember exact names, but everyone was cool!
Jun 03, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 31, 2026

Very professional Cisco is very professional had an upbeat spirit and keeps me up to date with my vehical! I appreciate him for that. More

by southwellkikisa
Recommend Dealer
Yes
Employees Worked With
Cisco
Jun 03, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 30, 2026

Had a greet visit came in and got a warm hot cup of tea a few snack snacks just relaxed More

by LYNNSFRESH
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Jun 03, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 30, 2026

They are always so helpful and honest. They keep you updated on your service and everyone at this dealership is very friendly and have wonderful customer service. More

by Taylor Distler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 29, 2026

Excellent Patience, well organized, customer friendly and care. Explains the process with clarity Diligence and integrity More

by caj95saj
Recommend Dealer
Yes
Employees Worked With
Cisco
Jun 03, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 29, 2026

Great En. Joyed coming there. The experience was great service was great. We'll recommend people to come get oil change. More

by THOMASKELLY3274
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Jun 03, 2026 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 29, 2026

Adam contacted me very promptly after my inquiry about an MDX listed on their website....He was very pleasant and encouraging that we could make a deal on the car of our interest...We were very appreciative More

by OBXMERCER1
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rodriguez
Jun 03, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 29, 2026

He was great answered any questions I had kept me updated on everything that was going on with my vehicle More

by msflo64
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
Jun 03, 2026 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 29, 2026

Cisco is a great at his job, and keeps you informed. His professionalism and communication is unmatched. More

by shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 29, 2026

Kevin Rafeek is great. He always takes care of me when I bring my vehicles in for service he’s. He makes sure I’m well taken care of. I feel valued as a customer. More

by K.d.wright13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!