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Southern Acura Newport News

Newport News, VA

4.9
2,227 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,227 reviews

June 17, 2026

I only int see reacted with the service department. The team made me feel like I was visiting friends that were fixing my vehicle. They truly are the best! More

by FRANKWV
Recommend Dealer
Yes
Employees Worked With
Cisco
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 17, 2026

Very friendly, easy to do business with and we especially like the video we got while car was in service bay. More

by camik2015@pacbell.net
Recommend Dealer
Yes
Employees Worked With
Cisco
Jun 17, 2026 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 16, 2026

I had a very positive and satisfactory experience. My car was completed quicker than expected and it was so nice that everything was covered by the warranty! I was very happy about that! More

by Nate C.
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Jun 17, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 16, 2026

Friendly, quick, informative,clean The staff was friendly when I arrived and the work was done quickly and in the time frame I was told. I was keep informed and given info about my vehicle inspection. No iss More

by Snyder
Recommend Dealer
Yes
Employees Worked With
Cisco
Jun 17, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 16, 2026

The service was efficient but very expensive. The package deals have you doing more service than what the owner’s maintenance manual suggests More

by Kimberlyholloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 15, 2026

Very helpful and knowledgeable Everything was presented and organized and done quickly and professionally Would recommend More

by Lee thornhill
Recommend Dealer
Yes
Employees Worked With
Cisco
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 15, 2026

Amazing service, Ms. Lee amazing and pleasure to chat with and be around. I will be back because of her. More

by shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 14, 2026

Cisco is great to work with. Very conscientious, very professional and excellent at keeping us updated with progress. A real pleasure to work with. More

by Mannoman
Recommend Dealer
Yes
Employees Worked With
Cisco Lupo
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 14, 2026

Absolutely a class act! Kevin is the best! Things were timely and the waiting area was very nice More

by Kimberlymitchell843
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2026

Excellent customer service and very knowledgeable. Kevin was very helpful and made everything easy. I appreciated how he kept us informed of what was going on. More

by REYES.ORTEGA61
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!