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Southern Acura Newport News

Newport News, VA

4.9
2,097 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,097 reviews

April 20, 2026

Good and efficient , appointment setup is really easy, I like the fact that technician are very honest with diagnosis 👍 More

by marvin.gcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 20, 2026

Excellent service. The staff is professional and have excellent communications. I recommend this service department to all of my friends and family. More

by mmvmom
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Whitney
Apr 22, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2026

Service at Southern Acura Newport News was great I took my car in for an issue with acceleratoration issues when driving,and Ray the technician fixed the problem in a timely manner. More

by ellisdarlene47
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Service Department
Apr 22, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 19, 2026

Jessica was a lot help and kept us in mind considering the protection coverage not being workable More

by ursuajony
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Apr 22, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 19, 2026

Once again the staff was great to work with. The trip was quick and painless. More

by Scuba1192
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Apr 22, 2026 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 19, 2026

The wait time was good and everything I asked was done and car was clean thank you More

by REYNOLDS25
Recommend Dealer
Yes
Employees Worked With
Charlie Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Miles
Apr 22, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 19, 2026

Very responsive. Able to get whatever I need to get done on a timely manner. Staff is very friendly & helpful More

by dstone4321
Recommend Dealer
Yes
Employees Worked With
Cisco
April 18, 2026

Southern Auto dealership is top notch when it comes to inspections, oil change, and any car maintenance More

by seraphinne75
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
April 18, 2026

Everything went smoothly from start to finish. The team was professional, efficient, and made the entire process easy. Great experience overall! More

by CJARD26
Recommend Dealer
Yes
Employees Worked With
Travis Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Battles
April 18, 2026

Kevin and the rest of the advisor team always greet me by name. The service team always have my vehicle done on time or earlier. More

by twstbrks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.