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Southern Acura Newport News

Newport News, VA

4.8
1,664 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,664 reviews

November 11, 2025

They are great people to deal with. Excellent service Had a wonderful time at the dealership everyone is so nice More

by shawnadkinsracing
Recommend Dealer
Yes
Employees Worked With
Cisco the greatest
November 11, 2025

Cisco the service manager was exemplary. Everything I needed got done in a timely and transparent way. More

by Jimmy J. Pavelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

Great customer service and great communication during my visit Cisco was great at communicating with me during my service , and gave top tier service More

by solomongorgani
Recommend Dealer
Yes
Employees Worked With
Cisco
November 11, 2025

Great customer service and attention to detail Great customer service atmosphere from the time I walked in I was greeted with a very welcoming environment. The staff serviced my vehicle in a timely mann More

by solomongorgani
Recommend Dealer
Yes
Employees Worked With
Cisco
November 11, 2025

Service was excellent, attentive service manager, work completed quickly and cleanly, great experience, will come back More

by zzlirp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

Outstanding Customer Service and Staff They care about your satisfaction and work and succeed in providing great customer service More

by rwalkjr1
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
November 11, 2025

I always enjoy my experience when coming to Southern Acura. I joke with Kevin often about taking my money everytime I come in. He keeps me informed and knowledgeable about my vehicle. He's awesome, as w More

by Kenya
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
November 09, 2025

The process couldn't have gone smoother. From the moment I made the appointment online to the moment I checked out. Thank you to the professional staff. More

by EHAWKES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabih Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2025

The service department displays great customer service! My truck was out of there in a timely fashion. More

by PUDDIN917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Hoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2025

Always professional and completes the appointment on time I appreciate how I am always in contact with the service manager. More

by SHELLAND57
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
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