Back

Southern Acura Newport News

Newport News, VA

4.9
2,227 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12501 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 2,227 reviews

June 13, 2026

Extremely helpful and professional. Cisco has always been courteous and knowledgeable. I have a positive opinion about Cisco. More

by errolbrown
Recommend Dealer
Yes
Employees Worked With
Cisco
Jun 17, 2026 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 13, 2026

Very professional, clear summary, friendly I enjoyed how quickly my service was done , everyone was friendly and clear about any information for my vehicle. Great service as always ! More

by gillison66
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Jun 17, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 13, 2026

Everything was great. There were no negative experiences. The refreshment center was well stocked. The waiting area was very accommodating. More

by Rita
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Jun 17, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 13, 2026

I had an emergency repair and the entire staff jumped into action. They got my car in first thing the next morning, kept me up-to-date on diagnosis and status, and got my car back to me, including a car More

by ERIC.KAUDERS
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 13, 2026

The services exceeded expectations. Things were done in timely manner and feed back was received thru the process. More

by Peke202
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 13, 2026

Jessica was very friendly and helpful with my maintenance. She kept me informed about what was going on and about the time frame in which it would be done. More

by barrett8411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 13, 2026

Knowledgeable and professional and likable sales team. Matt did a great job and was patient with us. Adam also was a big help. They were not pushy or negative. More

by Wms5
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 13, 2026

Ive had a bad experience with Southern Acura. And I would not recommend them to anyone. More

by PALA2013
Recommend Dealer
No
Employees Worked With
Devin Sheldon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Bell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Southern Acura Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnr@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 12, 2026

All went very well from the time my car being dropped off to us picking it up. More

by Duesha0325
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 12, 2026

The dealer puts me at easy. I really understand my car I will Happy Thanksgiving More

by mkmbirds
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Jun 17, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

...
4
...