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Southern Acura Newport News
Newport News, VA
2,039 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,039 reviews
October 15, 2025
Awesome customer service from Jessica very professional knowledgeable and dedicated great time in and service time knowledgeable and dedicated great time in and service time More
by hjpchief
Verified CustomerEmployees Worked With
October 15, 2025
Very responsive to my service request. Kept me well informed throughout the process of servicing my vehicle. Kevin was courteous and professional. Kept me well informed throughout the process of servicing my vehicle. Kevin was courteous and professional. More
by c.w.williams
October 15, 2025
By far the best service manager I have interacted with since I bought my ‘99 TL. Center gets superior rating because of Cisco Lugo. since I bought my ‘99 TL. Center gets superior rating because of Cisco Lugo. More
by CBDEXTER
Employees Worked With
October 14, 2025
Southern Acura NN is great. Kevin was great. Acura provides an easy, user friendly phone system to schedule appointments. Kevin was professional and made sure I had great servic Kevin was great. Acura provides an easy, user friendly phone system to schedule appointments. Kevin was professional and made sure I had great service. Great communication and the report / video of what was performed during my maintenance was very helpful to better understand what was checked. Kevin scheduled my next maintenance appointment and made sure I received all communication via text messaging. Always wonderful service and professional staff. More
by hgirod1026
Employees Worked With
October 14, 2025
Kevin has consistently provided good advice and great service. He is friendly and remembers my name and what we drive. He is one of the best service advisors I have worked with. service. He is friendly and remembers my name and what we drive. He is one of the best service advisors I have worked with. More
by Wfcress
October 13, 2025
Great job and customer service would recommend them to all very pleased great job done all very pleased great job done More
by kimgilliam44
Employees Worked With
October 13, 2025
I like coming to get my oil change and state inspections done here. They seem to always be done in a timely manner, and the desk agents always have a great attitude. done here. They seem to always be done in a timely manner, and the desk agents always have a great attitude. More
by CjC
Employees Worked With
October 12, 2025
Quick and easy The service was completed in a quick and timely manner. Good customer service timely manner. Good customer service More
by joshhurr
October 12, 2025
Kevin was informative and knowledgeable. Didn't mix words, was honest and a precise. An asset for the dealership for sure! Didn't mix words, was honest and a precise. An asset for the dealership for sure! More
by jeffwoodtt
Employees Worked With
October 12, 2025
I do not like how they do not honor the perks that customers had with the previous company. customers had with the previous company. More
by Tifany.davis80
Employees Worked With
