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Southern Acura Newport News
Newport News, VA
2,045 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,045 reviews
September 23, 2025
they fixed a code error problem, and provided timely service. The complementary car wash was very much appreciated. service. The complementary car wash was very much appreciated. More
by michelleburnett0
Verified Customer
September 23, 2025
I’m very please with the outstanding customer service I receive from my service advisor Kevin R. Very attentive, listens to my concerns and makes sure I am satisfied. Always a very pleasant attitude! Tha receive from my service advisor Kevin R. Very attentive, listens to my concerns and makes sure I am satisfied. Always a very pleasant attitude! Thanks Kevin for all your xxxx always. More
by Karina T
Employees Worked With
September 23, 2025
The service department is fantastic! This is one one of the best dealerships I've dealt with. We will shop here for Acura's in the future because of the sales experience and the servic This is one one of the best dealerships I've dealt with. We will shop here for Acura's in the future because of the sales experience and the service department More
by waynehedrick
September 21, 2025
The customer service so far is adequate. Kevin is excellent and always helpful to me. Kevin is excellent and always helpful to me. More
by ginabjones256
September 21, 2025
Very Accommodating with both of my vehicles. I enjoy working with the team. The only thing I don't care for is the automated system that picks up when trying to schedule an appointment. I enjoy working with the team. The only thing I don't care for is the automated system that picks up when trying to schedule an appointment. More
by KENDRA.CHRISTIAN07
Employees Worked With
Cisco
September 20, 2025
Treated like family; competent and thorough work. Expensive and almost at the point where I would think about looking elsewhere for estimates of the same service. Expensive and almost at the point where I would think about looking elsewhere for estimates of the same service. More
by McDHig
Employees Worked With
September 19, 2025
I have always recieved excellent service from Southern Acura. Even though no I have a Honda bought through them, they are quick to get me in and out asap. Acura. Even though no I have a Honda bought through them, they are quick to get me in and out asap. More
by valerie.todd
Employees Worked With
September 19, 2025
Jessica was amazing. No fault of hers it took the delivery for parts to take forever, 3yrs and 5 months just to bring a air filter. What should have been simple turned No fault of hers it took the delivery for parts to take forever, 3yrs and 5 months just to bring a air filter. What should have been simple turned into a 4hr ordeal. I'd just ask for a little more clarity on time. More
by ROGERSES1
September 18, 2025
The manager is deeply committed to customer satisfaction and goes above and beyond to make sure every customer feels valued and cared for. and goes above and beyond to make sure every customer feels valued and cared for. More
by SUZZYTHIONGO
Employees Worked With
September 18, 2025
I’ve always had a great experience, I love how the tech sends a video. sends a video. More
by lorenzotinsley
