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Southern Acura Newport News

Newport News, VA

4.8
1,664 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,664 reviews

November 05, 2025

It was awesome He listen to what I wanted and he made it happen. Love working with him and I got a car More

by ANDREALOVESELF45
Recommend Dealer
Yes
Employees Worked With
Rabih Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rabih Kassam
Nov 07, 2025 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 04, 2025

I have been coming to this Acura dealership for about 3 years for oil changes and any repairs I need, this team of employees are the best!!! More

by tonya44adkinson
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Nov 07, 2025 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 04, 2025

Great experience and service Service is always on time and meets the needs of customers More

by j_jalomo
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Nov 07, 2025 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 04, 2025

Very polite staff, great service, first visit here I feel comfortable and confident with the service provided More

by kennesiaj14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 03, 2025

Spacious. Professional service. Technician very helpful in suggesting which services were most important at this time. More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2025

This dealership is excellent at keeping customers informed, comfortable, and satisfied in their experience. I cannot recall ever having a bad experience with Southern Acura. More

by MYACARTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2025

The people and service were great. However, I feel charging a fee for a credit card is outrageous. A service rate of $249 is crazy on top of a diagnostic fee. I paid $1,517.95 for an a More

by Russellgoodwin2002
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
November 02, 2025

Always professional. Thorough explaining my repairs. And courteous with hospitality. Great service and respectful staff More

by arkrecovery.wellness
Recommend Dealer
Yes
Employees Worked With
Cisco
November 02, 2025

Always professional. Thorough explaining my repairs. And courteous with hospitality. Great service and respectful staff More

by arkrecovery.wellness
Recommend Dealer
Yes
Employees Worked With
Cisco
November 02, 2025

They made the process easy. Devin was not overly pushy and was personable. The sales manger came with a solution that fit my needs so we made a deal. More

by TAMYG93
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Sheldon
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