Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southern Acura Newport News - Service Center

Newport News, VA

4.8
796 Reviews
Call Service Center (757) 886-7074

796 Reviews of Southern Acura Newport News - Service Center

Sort by
March 09, 2025

Whenever I bring my car in, I find that everything I ask them to do is done. Everyone is polite and the service I think is excellent. Thank you. More

by BLAKES-BEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 07, 2025

Everyone was very pleasant and spoke when I came in. They assist me with everything. I needed and gave me report on my car.very good team More

by Jamie Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Mar 11, 2025 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 07, 2025

Jessica was outstanding. She went over the entire maintenance schedule, and kept me informed throughout the entire process. More

by Highlandh03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Mar 11, 2025 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 06, 2025

Thank you for taking such good care of me and my car yesterday. Kevin always does his best to help me. More

by drcbl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 06, 2025

Super nice and efficient. Cisco and Jessica were great. My vehicle has been running good since I picked it up! So far so good More

by sc1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Report | Print
March 06, 2025

Cisco is a pleasure to work with. He keeps me informed and updated on the progress. He’s very professional, kind and always courteous. More

by janetjoyce4500
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 05, 2025

Excellent customer service. A very smooth interaction. Service was quick. Thank you for also sharing your shuttle service. More

by rvsnipes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 05, 2025

Staff is very Polite, kind, professional, and excellent with communication. Location is easy to find and appointments are very timely More

by Willyates3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 04, 2025

Service dept personnel are always professional. Wait area always clean and the coffee is great. More

by Paezjesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 04, 2025

Great service. Always friendly and greet you with a smile. Been coming for plenty of years. More

by YOLINDAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
22
23
24
...
80