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Southern Buick GMC Greenbrier
Chesapeake, VA
2,985 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,985 reviews
Verified Customer
September 25, 2025
They give misinformation and are overall unwilling to help. They’re always rude or grumpy. They never finish the work in the timeframe they give even if you have an appointment. They also don’t call you help. They’re always rude or grumpy. They never finish the work in the timeframe they give even if you have an appointment. They also don’t call you back so you just have to go in to get any update or schedule an appointment. More
by TAYLOR_7
Employees Worked With
Service Dept
September 25, 2025
I was overcharged for a state inspection because they added a charge for "parts/supplies" which I was told covers items such as "the box we keep the stickers in." There was also an undisclosed surcharge added a charge for "parts/supplies" which I was told covers items such as "the box we keep the stickers in." There was also an undisclosed surcharge added to my payment, which I assume was for using a credit card, and they quoted me over $450 for a repair that shouldn't cost more than about $200. Plus, my invoice showed that a part needed to be special ordered, so it's entirely likely that one of the recall repairs was not actually completed, yet I was told it was all done. I will NEVER return to Southern for any reason! More
by af4
Employees Worked With
Service department
September 24, 2025
Used the quick lube service. Took an hour and a half. Probably would have gotten my car back sooner if the person who parked it when it was done had given the keys to the service Took an hour and a half. Probably would have gotten my car back sooner if the person who parked it when it was done had given the keys to the service advisor inside instead of putting them down on an unoccupied desk out in the vehicle entrance. When I went to see how much longer it was going to take the lady inside found them out there. No telling how long they had been sitting there. Overall service was good. More
by Dawgg
Employees Worked With
Unknown
September 24, 2025
I was very disappointed to have came into the shop today and I was notified since someone else knew had taken over that they were not going to honor the free oil changes anymore and I was notified since someone else knew had taken over that they were not going to honor the free oil changes anymore More
by MYTWINS3131
September 23, 2025
Service have been great and looking for my next appointment and some discounts offers or sales appointment and some discounts offers or sales More
by MCOVXWIENSMAR
Employees Worked With
