Southern Buick GMC Greenbrier

It was a pleasant experience I was happy to obtain an appointment so quickly and I was there for around or less than 2 hours which was appreciated appointment so quickly and I was there for around or less than 2 hours which was appreciated More

Still waiting on the part for my recall it's been over two weeks for two weeks for More

Did not know I had to have an appointment. Antoine made it so easy. He took my car without an appointment. Working with him made my experience a genuine, happy and satisfied. Antoine made it so easy. He took my car without an appointment. Working with him made my experience a genuine, happy and satisfied. More

Was greeted by a young lady, first person you face walking in. Said I’ll be with you in a moment and was skipped over for another customer. And today I waited patiently and was skipped over again by a walking in. Said I’ll be with you in a moment and was skipped over for another customer. And today I waited patiently and was skipped over again by a different young lady. It sucked but there was a gentlemen at the end of the desk (with locks) has been helpful every time I come in. Much appreciated to him. More

Excellent customer service. The whole experience was smooth and easy. We showed up, asked for the vehicle we wanted and it was ready for a test drive within 5 minutes. The whole experience was smooth and easy. We showed up, asked for the vehicle we wanted and it was ready for a test drive within 5 minutes. More

Excellent experience overall with top-notch customer service. They went over and above to take care of my needs. I would highly recommend this dealership to anyone. service. They went over and above to take care of my needs. I would highly recommend this dealership to anyone. More

My advisor Kevin never would give me a call back, never gave information on my car or my cost after multiple calls and messages. Decided to just go to the dealership before they closed to pick up my car to gave information on my car or my cost after multiple calls and messages. Decided to just go to the dealership before they closed to pick up my car to find out car was not worked on and is being kept until the next day. Very inconvenient especially not knowing I wouldn’t have a car the next day. More

Great service. Short wait for my inspection and an oil change. All employees were pleasant to deal with. Short wait for my inspection and an oil change. All employees were pleasant to deal with. More

Outstanding experience and service overall! Rebecca did a phenomenal job. The video of my vehicle blew me away. Your mechanics really take care of my car. Thank you for your service it is grea Rebecca did a phenomenal job. The video of my vehicle blew me away. Your mechanics really take care of my car. Thank you for your service it is greatly appreciated! More

I bought my vehicle from them with Lifetime free inspection and oil change.I had my annual Southern hospitality inspection and oil change in May 2025 They forgot to do the oil change so I had to bri inspection and oil change.I had my annual Southern hospitality inspection and oil change in May 2025 They forgot to do the oil change so I had to bring my vehicle back. When I picked up my vehicle the second time I was told that I no longer get the free inspection and oil change. Displeased customer and why and how is this changing after 16 years? More