Southern Buick GMC Greenbrier

Some of the service writers are not very friendly or understanding. They dont seem willing to listen or make an effort to resolve the concerns you have. They don’t explain the work that was completed or understanding. They dont seem willing to listen or make an effort to resolve the concerns you have. They don’t explain the work that was completed or the things that weren’t. The mechanics do a good job in getting things done quickly and accurately. More

Fast and efficient, this group knows what they are doing and does it well! 10/10 and does it well! 10/10 More

I didn't have an appointment but i was in and out from my oil change in less than an hour! oil change in less than an hour! More

As always this Dealership exceeds my expectations, great service, friendly and courteous advisors, keep up the good work. service, friendly and courteous advisors, keep up the good work. More

The service I received was as expected and the staff was friendly and I was out in a reasonable amount of time friendly and I was out in a reasonable amount of time More

I had an 9 oclock appointment for an oil change and a state inspection. It took 3 hours!! Then when checking out i was told the oil changes for life were being stopped and I would have to pay for them f state inspection. It took 3 hours!! Then when checking out i was told the oil changes for life were being stopped and I would have to pay for them from now on. So much for the southern hospitality programs which guarantees this for life. Since I am the original owner of the vehicle and promised this at purchase I am extremely upset at this. So much for the dealer keeping their word. Just getting greedy I guess. I will start doing them myself. More

The advisors mixed up my car with another persons car. I sat waiting for 3 hours till I went up and asked what’s up with my car. To be told oh it was in for something I didn’t schedule and that what I bro I sat waiting for 3 hours till I went up and asked what’s up with my car. To be told oh it was in for something I didn’t schedule and that what I brought it in for had not even been done. I wasted almost my whole day and almost 5 hours in waiting area. I will drive 10 miles to a different dealership then come back to this place More

Very professional and reliable. The people are very nice and friendly. They answer and help you with your issues. The people are very nice and friendly. They answer and help you with your issues. More

Fast and friendly service. My service advisor and technician did a great job on keeping me updated and getting my vehicle back to me in a timely manner. My service advisor and technician did a great job on keeping me updated and getting my vehicle back to me in a timely manner. More

I recently bought a Buick Enclave from Southern Buick GMC, and I have to say, it was a pretty great experience overall. From the moment I walked in, the staff were friendly and welcoming, which put me at GMC, and I have to say, it was a pretty great experience overall. From the moment I walked in, the staff were friendly and welcoming, which put me at ease right away. They took the time to understand what I was looking for and guided me through the different options without any pressure. The Enclave itself is amazing. It’s spacious, comfortable, and has all the features I wanted, like a nice infotainment system and plenty of safety options. The test drive was smooth, and I really enjoyed how it handled on the road. The financing process was straightforward, too. They explained everything clearly, and I felt like I was getting a fair deal. I appreciated that they worked with me to find the best payment plan that fit my budget. Overall, I’m really happy with my purchase and would recommend Southern Buick GMC if you’re in the market for a new vehicle. They made the whole process easy, and I love my Enclave. More