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Southern Buick GMC Greenbrier

Chesapeake, VA

3.9
3,336 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,336 reviews

September 07, 2026

Bought a new Sierra Denali truck and had service appt made by sales to install a tonneau cover. I showed up as scheduled and was told they were short-staffed and I would have to leave the truck for be en More

by paulallen1965
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mustafa
Sep 08, 2026 -

Southern Buick GMC Greenbrier responded

Paul, thank you for your feedback. We apologize for the communication breakdown and the inconvenience it caused. We understand your frustration and a manager will reach out to you to discuss this further. We are dedicated to improving our processes and ensuring a better experience for our valued clients.

September 05, 2026

Had a good experience with everybody very professional, didn't have to wait very long for my car to get done. I would recommend other people to get their service done here. More

by hopecarraway
Recommend Dealer
Yes
Sep 08, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 05, 2026

I went for a recall and was out in less than 30 minutes that was extremely excellent More

by DIANAMORGAN51
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 08, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 05, 2026

Always excellent. Antwon makes your experience memorable and wanting you to return. Great overall customer service. More

by SADINAWHITE
Recommend Dealer
Yes
Employees Worked With
Antwon
September 05, 2026

Every visit I am greeted with kindness. Service being done is explained. I am given the option to have any service needed in addition to scheduled service done there or somewhere else with More

by SADINAWHITE
Recommend Dealer
Yes
Employees Worked With
Antwan
September 05, 2026

I received fast, courteous and professional service. It was a very accommodating experience and the service reps are always polite. More

by SADINAWHITE
Recommend Dealer
Yes
Employees Worked With
Antwon
Sep 08, 2026 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 04, 2026

I never knew. I received the run-around about what was being done, and who has doing it. Then I was asked why we had put a junkyard part into the vehicle. We didn' More

by Joanna.west2001
Recommend Dealer
No
Employees Worked With
I never knew. I received the run-around about what was being done, and who has doing it. Then I was asked why we had put a junkyard part into the vehicle. We didn't, but it was spoken with insult to me. You had 6 weeks with my vehicle. And there was giv
Sep 08, 2026 -

Southern Buick GMC Greenbrier responded

Joanna, we apologize for the miscommunication and the delay with your vehicle. Our manager will contact you to discuss your experience and work towards a resolution. We value your feedback and are committed to improving our service.

September 04, 2026

hard to teach to. doesn't respond damage my car, ordered wrong parts, many delays, two weeks no car, not satisfied with service More

by basil.santos12
Recommend Dealer
No
Sep 08, 2026 -

Southern Buick GMC Greenbrier responded

Basil, we're sorry for the trouble you faced with the parts and the delay in service. Our manager will be in touch to address your concerns directly. We appreciate your feedback and are committed to improving our service quality.

September 04, 2026

It was extremely well facilities was spotlessly clean staff was overly friendly. Service was thorough. Everything was explained thoroughly and it was a good overall experience and I'll be back. More

by johnsonsr47
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 08, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 03, 2026

Appointment was on time and service was prompt Just seven more words are not necessary More

by Joannecreilly
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 04, 2026 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!