Southern Buick GMC Greenbrier

Awful I had to pay for a service I said I didn't want it after the main service was done and they did it anyway so I feel my inquire was dismissed after the main service was done and they did it anyway so I feel my inquire was dismissed More

I was forced to rent a car, which wasn't needed & I was told the charge would be refunded. My car did not need to be there overnight. Never told they did not do 'waiting' for car, in spite of my placing 4 told the charge would be refunded. My car did not need to be there overnight. Never told they did not do 'waiting' for car, in spite of my placing 4 calls to service. More

My car buying experience was fantastic! I never felt hassled or haggled! Reggie and Jerome were on point! Making buying a car effortless! I highly recommend going in and talking to Reggie! I never felt hassled or haggled! Reggie and Jerome were on point! Making buying a car effortless! I highly recommend going in and talking to Reggie! More

Paperwork was messed up from beginning. Been about 5 weeks and still don't have registration or title. Very disappointed. Also got very little training on operation of vehicle. Been about 5 weeks and still don't have registration or title. Very disappointed. Also got very little training on operation of vehicle. More

Customer Service was not welcoming. Service center did not explain anything or call to update, I had to call myself. Service Center did not try to help or assist with questions. Service center did not explain anything or call to update, I had to call myself. Service Center did not try to help or assist with questions. More

Nice place friendly staff but truck wasn’t cleaned very well on the out side well on the out side More

My car was towed to the dealer on March 18th in the evening. We didn't hear from them wrong with it and then they told me it was $2,000 to fix it. My car only had 52,000 mi on it. In the end it was cov evening. We didn't hear from them wrong with it and then they told me it was $2,000 to fix it. My car only had 52,000 mi on it. In the end it was covered under the extended warranty, the whole thing in full, but no one called us for any kind of updates for over a week and a half. We called everyday and we're not getting return phone calls finally on March 24 th they told us what was wrong. On March 27 we got the approval that they were covering it. I asked them to vacuum the whole car as I wasn't going to get the car back til Passover it is a religious holiday which we take seriously we detail our cars and make sure there are no crumbs food residue in them the first 2 rows were cleaned. The 3rd row was ignored. I picked up the car and then I wasn't able to use it as the crumbs were left in it til April 9th in the evening. More

I went for appointment sat up by the dealership, on a safety recall but they didn't have the parts and end up paying $325 for other work safety recall but they didn't have the parts and end up paying $325 for other work More

I had an appointment and they didnt even look at my car for 6 days. I called many times. There was no communication and no one would call me back. I had to physically drive to the dealership to speak with for 6 days. I called many times. There was no communication and no one would call me back. I had to physically drive to the dealership to speak with someone, five days after I dropped it off, just to be told 'they haven't gotten to it yet' More

Always courteous and gave me a discount this time The service dept is very accommodating and professional service dept is very accommodating and professional More