Southern Buick GMC Greenbrier

Great service This was my 3rd purchase from the Southern group and my second from GMC. I’ve always gotten great service from purchasing to service. The folks at S This was my 3rd purchase from the Southern group and my second from GMC. I’ve always gotten great service from purchasing to service. The folks at Southern GMC really know how to take care of their customers. More

Help when we needed it. Our experience with salesperson, Jesse Bell, could not have been more pleasant. Not knowing exactly which type of vehicle we were looking for, he help Our experience with salesperson, Jesse Bell, could not have been more pleasant. Not knowing exactly which type of vehicle we were looking for, he helped us narrow our search. He allowed us to take our time to learn and was very patient with us. He is very knowledgeable about the features of the vehicles and answered our endless questions to our satisfaction. He helped us choose a new Kia Sorento that met our checklist and we are very happy with our deal. Everyone at Southern Kia at Greenbrier was friendly and professional, but our experience with Jesse made our day. More

Enjoyable experience From my internet contact, to my showroom Sales rep , the emphasis was always on my needs & requests, my buying experience was nothing short of fabulou From my internet contact, to my showroom Sales rep , the emphasis was always on my needs & requests, my buying experience was nothing short of fabulous. More

Outstanding Service! Southern’s pressure free environment and excellent customer service created an outstanding experience during the purchase of my new vehicle. Everyone Southern’s pressure free environment and excellent customer service created an outstanding experience during the purchase of my new vehicle. Everyone from my sales representative to finance were friendly, knowledgeable, and answered all my questions. I would highly recommend Southern GMC at Greenbrier! More

New car purchase Process Took a lot longer than it should considering I paid cash. Orherwise it was ok. I dont like to negotiate so wish there was a way to get bottom Process Took a lot longer than it should considering I paid cash. Orherwise it was ok. I dont like to negotiate so wish there was a way to get bottom line price. No games. More

Pressure free zone The process from start to finish was zero pressure. The salesman (Mikul) and the whole team down to the lot attendant we’re eager to make us comfortab The process from start to finish was zero pressure. The salesman (Mikul) and the whole team down to the lot attendant we’re eager to make us comfortable. They have won over a family that could not have imagined ourselves in a KIA just a short time ago. Everything about the experience exceeded our expectations. More

Top notch We'd experienced the service dept first, and always ended up here when shopping around for a new family car. Mikul greeted us and within a few minutes We'd experienced the service dept first, and always ended up here when shopping around for a new family car. Mikul greeted us and within a few minutes had shown me the EXACT car I never knew I needed. Top notch, friendly, up-front, and available from start to finish! More

I was totally satisfied with my overall experience Hi I’m Eddie the dealership was professional working on my truck so I was totally satisfied to want to come back again.Thanks for making my business Hi I’m Eddie the dealership was professional working on my truck so I was totally satisfied to want to come back again.Thanks for making my business pleaseing More

Always going Above and Beyond This service department is always going ABOVE and BEYOND to Help their customers. I have seen it and have experienced personally. They have saved me m This service department is always going ABOVE and BEYOND to Help their customers. I have seen it and have experienced personally. They have saved me many times and most recently even though I no longer live in the local area. Recently a GMC Dealer here in Wisconsin tried to charge me over $1,000 for a ACDelco part that was replaced at Southern GMC. This part comes with a Lifetime warranty! I contacted Southern GMC and they provided me copies of all my service papers and part numbers and proof of the part being an ACDelco. It SAVED me BIG TIME!! The GMC Dealer in Wisconsin claims they didn’t see in theirs system that it was a ACDelco part and apologized. However, I had asked them for the part the removed or to at least see it and there is an ACDelco manufacturer sticker right on it. Really?!?! How could they have not known. Thank you Southern for being a straight forward HONEST and TOP NOTCH Customer First Dealership!!! Thank you Shane McIntyre for leading a great Service team. I also want to Thank my dedicated sales Agents too. More

Looking for used cars I really enjoyed working with Mikul Brown. I’m really uninformed about the used car purchase process and he was extremely patient with me. He didn’t p I really enjoyed working with Mikul Brown. I’m really uninformed about the used car purchase process and he was extremely patient with me. He didn’t pressure me to buy that day and even made himself available to me off the clock for further questions. I will definitely be back!! More