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Southern Buick GMC Greenbrier
Chesapeake, VA
1,561 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,561 reviews
Verified Customer
May 16, 2024
I always receive great service from the dealership. My vehicle has been a wonderful value. My vehicle has been a wonderful value. More
by BROCKJSL1946
Employees Worked With
May 16, 2024
They had my car for an entire day for a factory re-call for parking assist. After having the car for the full day they still could not get it programed! Therefore, the parking assist still does not work for parking assist. After having the car for the full day they still could not get it programed! Therefore, the parking assist still does not work - so what good did it do to have installed!! I was told the next time I was in for my oil change they would attempt to try again. Bad, bad ethics! This is not the first time I have been totally dis-satisfied with this service department or this dealership as a whole. But as far as this service dept., it is definitely old and outdated unlike so many other dealerships in our area. The next time I go to buy a Buick, I will be going to another dealership that has a much more sufficient and welcoming service dept. I have always had my cars serviced at the dealership I purchased them from but this one is at the bottom of the list!! I will probably be going to the GM dealership down the street for the remainder of my service visits. More
by MBANNERMAN6
Employees Worked With
don't remember any of their names
May 16, 2024
This is the best experience I have ever had at this dealership service department! Sean the service advisor definitely kept communication and all service was taken care of with top tier service! dealership service department! Sean the service advisor definitely kept communication and all service was taken care of with top tier service! More
by CRYSTAL.BRYANT1
May 15, 2024
Visit was good got a inspection and oil change only thing they forgot to do was take the plastic cover off my seat and floor cover off the floor after service they forgot to do was take the plastic cover off my seat and floor cover off the floor after service More
by boogs995
Employees Worked With
Sean Pierce/service advisor/5stars
May 15, 2024
My service was good. Everyone was very pleasant, including Sean. I was not told that the shuttle bus doesn’t run until nine and I always bring it at eight to ask for a ri Everyone was very pleasant, including Sean. I was not told that the shuttle bus doesn’t run until nine and I always bring it at eight to ask for a ride to be there at 8:30. More
by RENEE1090
Employees Worked With
