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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.1
1,532 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 1,532 reviews

February 13, 2024

I always receive a great service when I visit you guys the young lady at the front desk was very good More

by Hustonje
Recommend Dealer
Yes
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Feb 14, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 12, 2024

Everything good except for call back from tech. But always takes all day to get car back even though I have an early morning appointment. More

by GEMSOF7
Recommend Dealer
Yes
Employees Worked With
Laurie
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Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 11, 2024

Waited very little while they got my recall issue resolved. Clean facility and respectful customer service! More

by Rebecca Rosado
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 10, 2024

Oil change in 45 min Very fast did a great job thanks Thanks for your help More

by Raybirdiii
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2024

Easy. Everything was done and it took the amount of time quoted. All in all a good experience. More

by Rickpadrick
Recommend Dealer
Yes
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Feb 10, 2024 -

Rickpadrick responded

Enjoyed our experience.

Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 09, 2024

I thought the dealership was great at first but 3 weeks after we bought the kia carnival the vehicle messed up. They switched it out for another one but now we have a higher payment than what we had and p More

by NCPANTHERFAN12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 09, 2024

She was extremely polite and took care to help me after my appt by coming out to my car and did my service notification... I didn't know how cause I'm old and she said I got you. We all need more people li More

by ryderjames353
Recommend Dealer
Yes
Employees Worked With
Brittany
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Feb 09, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 09, 2024

After many personal changes since the buyout, it seems to be better and more organized More

by ERGOIAM12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori , Rebecca in service
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Feb 09, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to provide us with this feedback.

February 08, 2024

I was so happy that an issue was fixed that was separate from my oil change and it was fixed so quickly More

by CheyenneJchambers
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Feb 08, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 07, 2024

Fast service I was in and out in less than one hour. Great service experience More

by rhaywood63
Recommend Dealer
Yes
Employees Worked With
Michael
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Feb 07, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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