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Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
1,376 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,376 Reviews of Southern Buick GMC Greenbrier - Service Center
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August 26, 2025
They did a great job. They were fast and efficient. I would highly recommend them to family and friends. They were fast and efficient. I would highly recommend them to family and friends. More
by mayalice45
Verified CustomerEmployees Worked With
August 26, 2025
I really appreciate how efficient, professional and inviting by the entire staff(service reps, mechanics/technicians and parts dept) I wasn’t very happy with the price to install under dashboard lig inviting by the entire staff(service reps, mechanics/technicians and parts dept) I wasn’t very happy with the price to install under dashboard lighting, puddle lamps on side view mirrors and 1 foot pedal. Over $600, make me very leery and think about doing installs or anything else that I can handle, myself. I understand everything has a cost, but that’s a little much! Otherwise Kiudos to all involve, except the folks that determine and set the pricing for service. As a retired United State Air Force member, the price was shocking!!! Dwayne Gladden More
by dgladden1
Employees Worked With
Other Employees :
Rob Perez - My Salesperson, Jerome Daniels
August 25, 2025
Service department was beautiful! Love the upgrade! New personnel are awesome! The service deparment was friendly and helpful Love the upgrade! New personnel are awesome! The service deparment was friendly and helpful More
by stacywoods39
Employees Worked With
August 25, 2025
Nice place. Works well with customers and staff. Clean break room and clean bathroom. Thanks Works well with customers and staff. Clean break room and clean bathroom. Thanks More
by Spaz6280
Employees Worked With
August 24, 2025
I have bought all of my vehicles at Southern Greenbrier. This time around I found that they charge you for the safety gear they use. Bummer. Also I did not get my valve stem cap that I asked for that was mi This time around I found that they charge you for the safety gear they use. Bummer. Also I did not get my valve stem cap that I asked for that was missing since purchased. More
by Jmajorb
Employees Worked With
Mariah
August 24, 2025
My first service appointment left a little to be desired. First the service people were sitting behind a desk that was behind a glass. It being my first time I was not sure what the protocol was. When my ser First the service people were sitting behind a desk that was behind a glass. It being my first time I was not sure what the protocol was. When my service was complete they tried to tell me that my service contract had been cancelled on my new car that I had just purchased in March that only had just over 5000 miles. I was a little annoyed the I had to take up more of my time to get that cleared up. How would a service for free oil change and State inspections that is extended to every Buick sold be canceled. MAKE THAT MAKE SINCE. After I took up my time going to talk with the finance person. I received a phone call from someone trying to offer me warranty options. Now I am completely annoyed. I explain again and was told that it was fixed. I pray that my next visit will be better. More
by iwilldesignit
Employees Worked With
Stuart
