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Southern Buick GMC Virginia Beach
Virginia Beach, VA
609 Reviews
Southern Buick GMC-Virginia Beach has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Virginia Beach, Norfolk and the Eastern Shore. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 609 reviews
July 13, 2026
Had to make multiple trips to the dealership to find out updates for our car. Phone service was terrible. Had to involve GM at dealership to get a response. He agreed better communication on what was going updates for our car. Phone service was terrible. Had to involve GM at dealership to get a response. He agreed better communication on what was going on or no update was better than nothing. Car sat for another week with vacations and no updates or communication. Dealership could not figure out problem until GM rep came in and found Software update interfered with the Lo-Jac and the DCM. Once unplugged and re-set car was fixed. Took almost a month More
by J.catoe13
Verified CustomerEmployees Worked With
Kenny the service manager
July 10, 2026
Virginia Beach site was great. Not much a waite as chesapeke. Nice place to site while waiting and coffee. The service people were polite Not much a waite as chesapeke. Nice place to site while waiting and coffee. The service people were polite More
by Fenixrize
Employees Worked With
Service dept
July 08, 2026
Southern hospitality oil change and a recommended tire rotation. No pressure with quick service. Southern hospitality oil change and a recommended tire rotation. rotation. No pressure with quick service. Southern hospitality oil change and a recommended tire rotation. More
by Tom
Employees Worked With
Robert Ives Jr
July 08, 2026
Friendly folks and good communication, service performed as expected and had the car back when promised. as expected and had the car back when promised. More
by collins.craig
Employees Worked With
July 07, 2026
They do not answer the phone. I tried to call for the appointment numerous times and finally had to stop by. Kylee was very nice, but I had to stop by again to get an update on my I tried to call for the appointment numerous times and finally had to stop by. Kylee was very nice, but I had to stop by again to get an update on my truck. Then they did not do the warranty claim and I had to pay out-of-pocket. It is very obvious that the dealership group is not investing in this location. More
by RDOUB
Employees Worked With
Kyler
July 01, 2026
Phone system and AI sucks, but people are professional, friendly and helpful. Need to address your auto attendant phone system. It's the worst. friendly and helpful. Need to address your auto attendant phone system. It's the worst. More
by Debra14
Employees Worked With
Mike and Destiny.
July 01, 2026
Very professional, the easiest transaction I've ever experienced!! Staff was very welcoming!! My vehicle was ready for me upon my arrival! experienced!! Staff was very welcoming!! My vehicle was ready for me upon my arrival! More
by INFOMOBILETIX
