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Southern Buick GMC Virginia Beach
Virginia Beach, VA
536 Reviews
Southern Buick GMC-Virginia Beach has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Virginia Beach, Norfolk and the Eastern Shore. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 536 reviews
January 21, 2024
Bought 2023 Kia serento hybrid everyone so nice and friendly sold us the add on ceramic and under coating made several calls to set up appointments same with oil change. Not one call back ever. The cus friendly sold us the add on ceramic and under coating made several calls to set up appointments same with oil change. Not one call back ever. The customer service sucks they get your money and the the xxxx with you. More
by oystersrit
Employees Worked With
David
January 17, 2024
Greatly appreciated the service @ your dealership the people were great and took time to show you about your truck people were great and took time to show you about your truck More
by REGINALDWIGGINS89
Verified CustomerEmployees Worked With
Other Employees :
Alijah Johnson, Scott Easton
November 30, 2023
By far the BEST team we have had pleasure of working wit—They treated us like family! Sales manager, Aryeh was very professional, honest, and accommodating, he literally went above and beyond, and excel wit—They treated us like family! Sales manager, Aryeh was very professional, honest, and accommodating, he literally went above and beyond, and excelled! Our sales associate Shannon was very helpful, humble, friendly and non-pressuring. We will definitely be referring friends and family! And we will be returning to Southern GMC for any future purchases! Outstanding job team! More
by guerreroalfonso323
Employees Worked With
Aryeh and Shannon
November 29, 2023
Deshun Clifton-Young went out of his way and made our experience wonderful. He found the right truck for us and made the process pleasant. When the time comes I would bring my business to Deshun and Sout experience wonderful. He found the right truck for us and made the process pleasant. When the time comes I would bring my business to Deshun and Southern. More
by Tasboys
Employees Worked With
Deshun Clifton-Young 5star
November 29, 2023
Jaelynn and Vinny were outstanding and extremely helpful and patient. Jim from finance was also a pleasure to work with. I’ve interacted with numerous people at the dealership. I wish I could remember all t and patient. Jim from finance was also a pleasure to work with. I’ve interacted with numerous people at the dealership. I wish I could remember all their names. Everyone was very pleasant and wanted to help out or just exchange some friendly conversation. More
by apaezan
September 20, 2023
Sales person was great, but financing was a complete nightmare!!! They added charges saying “they were already put on the car so you’re being charged”. These additions were added BEFORE the car was eve nightmare!!! They added charges saying “they were already put on the car so you’re being charged”. These additions were added BEFORE the car was even considered by me. It ended up being $10,000 more than the advertised price. Then I left WITH the car, was told to come back the next day to sign final paperwork…that person wasn't in and no one knew what was going on. Finally after 2.5 weeks of calling and physically going in, I got answers…no bank accepted the offer and my car (trade-in) was already at auction.seriously???? WORST EXPERIENCE EVER!!!!! More
by ronnieraf62
Employees Worked With
Don’t know
August 31, 2023
Learn from my mistake and stay away from this dealership. I dropped my car off in Dec. 28, 2022 and was told that they are two months behind on service work. Well their understanding of 2 months is way off t I dropped my car off in Dec. 28, 2022 and was told that they are two months behind on service work. Well their understanding of 2 months is way off to my understand of 2 months because my car has not left the spot I dropped it off in. If you are interested in a more detailed description of my horrible experience, go find my Google review of Southern Kia Virginia Beach. I provide update on a weekly basis, sometimes more. So as stated already… LEARN FROM MY MISTAKE AND STAY AWAY FROM THIS DEALERSHIP!!! More
by Mnowland1983
Employees Worked With
Other Employees :
Jeff Owens, Steve Hug, Lindsay Foley, Rick Hines
August 17, 2023
On August 2nd I had my vehicle towed to the dealership for some work that needed to be done. My car was running real nasty. Long story short my car was never fixed and as days went by and as my car stayed for some work that needed to be done. My car was running real nasty. Long story short my car was never fixed and as days went by and as my car stayed in the shop. It was very hard trying to get a hold of someone about the status on my car. Once I did get someone I spoke with Tracy who stated that she was the manager and who was very condescending, rude and unprofessional. She made it out like “oh well” that you have no other form of transportation and that I needed to just wait until my vehicle is ready for pickup. Also speaking with Mike on that Friday he said “well we moved your vehicle up because we know you don’t have any other transportation and everyone else does. There was no type of empathy or compassion from these people here. On Saturday the 5th I paid almost $700 to get my vehicle back and no work was done on it. That is simple ridiculous and I will NEVER come back to this place and I will make sure to pass the word along. The customer service is horrible. More
by Nay
Employees Worked With
Tracy & Mike
June 25, 2023
Poor service-I had to wait 2. 5 hrs for scheduled oil and filter change. I had to reschedule my appointment after receiving a confirmation from the dealership. The service manager 5 hrs for scheduled oil and filter change. I had to reschedule my appointment after receiving a confirmation from the dealership. The service manager gave excuses for the delay and scheduling problem. Will not be going back. More
by Barnette18
Employees Worked With
Service Dept
