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Southern Buick GMC Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.1
582 Reviews
Southern Buick GMC-Virginia Beach has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Virginia Beach, Norfolk and the Eastern Shore. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2375 Virginia Beach Blvd,

Virginia Beach, VA

23454

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Showing 582 reviews

June 05, 2026

Worst ever. Second worst was the last time I took my vehicle there. I want a refund. More

by nwaldron28
Recommend Dealer
No
Employees Worked With
Kenny & Mike
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Jun 05, 2026 -

Southern Buick GMC Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmc.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 04, 2026

Very helpful They were knowledgeable and friendly They payed attention to my questions and I got reasonable understanding of the repairs needed More

by ANDREJ1953
Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 05, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 04, 2026

Did what they say what they would do or what they said they would do it for and when they would do it by More

by ROSALIA.Y.PAUL
Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 05, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 02, 2026

Brought in my vehicle to be inspected and advised on how to move forward. Serviced the vehicle without asking my consent and before the approval of the warranty which forced me to pay out of pocket. More

by jonlynyrd
Recommend Dealer
No
Employees Worked With
The service department
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Jun 03, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for bringing this to our attention, Jon. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 31, 2026

I was in the service department. Very nice young man helped me. In for oil change and inspection More

by TRACEY.R.BANKS
Recommend Dealer
Yes
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Jun 03, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 31, 2026

I bought a used car in January of 2026. The car had a series of problems. Mike handled them all very professionally! I think he is awesome! More

by Gemhawker
Recommend Dealer
Yes
Employees Worked With
Mike in the repair/ customer service
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Jun 03, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 31, 2026

They are understaffed. They had no idea I had an appointment scheduled. It took two days to do a tire rotation. More

by nick@edchomes.com
Recommend Dealer
No
Employees Worked With
Service department.
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Jun 03, 2026 -

Southern Buick GMC Virginia Beach responded

Nick. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 29, 2026

Always good, just never timely. Y'all need to figure out the back mechanic shortfall. You need to be able to honor appointment times so folks don't have to take whole days off of wo More

by nickadema07
Recommend Dealer
Yes
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Jun 03, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 29, 2026

Overall very good. The mechanics forgot the take care of a few minor things but overall I'm happy with the service. More

by BKLYNJLH70
Recommend Dealer
Yes
Employees Worked With
John
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Jun 03, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for taking the time to provide us with this feedback.

May 29, 2026

Always a breeze getting service done on my vehicle, quick, efficient and easy. Thank you for your help servicing my vehicle. More

by dejamatthews83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Southern Buick GMC Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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