Southern Buick GMC Virginia Beach

From beginning to end of my purchase. I delt with Nina which she was exceptionally. Ok now on to the financing. I have been buying Kia's for years. I had decided to get the car loan throug I delt with Nina which she was exceptionally. Ok now on to the financing. I have been buying Kia's for years. I had decided to get the car loan through my bank for a very low percentage rate. Rudy had been going through other lenders and BECAUSE I decided not to use them and would not put my husband on my loan for the vehicle he took away the military discount and other discounts which I was not happy! As far as I'm concerned for as many Kias I have bought through the years I should have still been able to have the discounts. Word of mouth goes A LONG WAY!! Now on to having my car detailing my vehicle. The girl I delt with to get detailing done was exceptional. Now the one I delt with after detailing and picking my car thought was very rude. A customer had just walked into her office and Because of that she made my husband and I wait 20 minutes to give us the keys to our car. I think if she had excused her self for a few moments the customer in office would not have minded I work in retail and have for many years. If you have any questions by all means call me and we can talk more. Thank You, Kathy LaRose More

Quality Customer Service Response time to inquiries where lighting fast. Customer service was above standards. The experience was like buying from a favorite family member. We Response time to inquiries where lighting fast. Customer service was above standards. The experience was like buying from a favorite family member. We were impressed over enjoyed with our buying experience at Southern. Fred has a lifetime customer and friend. Thanks again for such a great experience. More

Oil change Went above and be on !! Great employees work with my schedule. Took no time at all to do my oil change and tire rotation !! Thank you Went above and be on !! Great employees work with my schedule. Took no time at all to do my oil change and tire rotation !! Thank you More

excellent service and very couteous good service and excellent customer service as well. They are always ready to accommodate my needs and were always ready to answer que good service and excellent customer service as well. They are always ready to accommodate my needs and were always ready to answer questions that I have. More

Inspection Wanted to e press my thanks and gratitude for the service that was provided for the state inspection of my Chevy Cruze. The Service Writer Tammy Mills Wanted to e press my thanks and gratitude for the service that was provided for the state inspection of my Chevy Cruze. The Service Writer Tammy Millspaugh, was a true professional. She expedited a last minute state inspection on my vehicle. Tammy Provides the highest level of customer service. I have recommended my friends to give her a call if they need service on their vehicles. More

Service 7500 mile checkup Excellent customer service. Service manager very personable. Work done to my satisfaction. The entire team clerks, sales people, janitor, cashier were Excellent customer service. Service manager very personable. Work done to my satisfaction. The entire team clerks, sales people, janitor, cashier were friendly and responsive. Great service More

Great Fred is a very knowledgeable salesman. He goes far and beyond to make sure you get what you want and be very comfortable. Excellent salesman. Fred is a very knowledgeable salesman. He goes far and beyond to make sure you get what you want and be very comfortable. Excellent salesman. More

Best experience at a dealership ever! Before having to walk around the showroom looking for assistance, like previous dealerships. We were greeted at the door by Nina. My wife Stella and I Before having to walk around the showroom looking for assistance, like previous dealerships. We were greeted at the door by Nina. My wife Stella and I felt instantly comfortable with her from the start. She demonstrated the Kia Sorento to us, ensuring we understand every feature and package available. During the pricing of the Kia, Nina showed us purchase and lease options. As Stella and I have never leased before, we were hesitant. Nina’s knowledge on leasing was superb! She never hurried us or got annoyed with us. Nina spent several hours with us, treating us as if we were her only priority. Needless to say, Stella and I will be picking up our new Sorento on July 15. We recommend Nina Kruger to anyone looking for a new vehicle. She’ll treat you like family! More

Great service Amazing service helped me out for everything. Keep up the great work. Will recommend people to go too the dealership for fast service. Thank you Amazing service helped me out for everything. Keep up the great work. Will recommend people to go too the dealership for fast service. Thank you More

Best Experience Ever!!! Our buying experience was perfect! Frederick and his entire team made sure we had a seamless experience! I would recommend my friends and family to g Our buying experience was perfect! Frederick and his entire team made sure we had a seamless experience! I would recommend my friends and family to go see Fredrick. More