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Southern Buick GMC Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.0
609 Reviews
Southern Buick GMC-Virginia Beach has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Virginia Beach, Norfolk and the Eastern Shore. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2375 Virginia Beach Blvd,

Virginia Beach, VA

23454

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Showing 609 reviews

June 13, 2026

Great service, as usual, after a dozen times. When there is a trivial thing, they just handle it without charge. Always refreshing, based on decades of other experiences. Keep up the good work More

by mark@markdevine.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Wylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician who drove my truck out after service. Friendly, and we chatted about strategy. Good stuff.
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Jun 16, 2026 -

Southern Buick GMC Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 09, 2026

Horrible. My parking brake wouldn't disengage. I kept calling for an update and nothing happened until I got there to be told nothing was wrong with my car More

by lavenaamabrey
Recommend Dealer
No
Employees Worked With
Mike
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Jun 10, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for bringing this to our attention, Lavena. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 08, 2026

It took way too long for a 5 minute oil change. I didn't think an oil change would take that long. More

by 09VNA09
Recommend Dealer
No
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Jun 10, 2026 -

Southern Buick GMC Virginia Beach responded

"09VNA09" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmc.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 07, 2026

They saw an easy fix, and didn't charge me! Staff was great and I really appreciate fixing what was wrong, for free, when place across street couldn't do anything and still charged me! More

by Mjamesperry
Recommend Dealer
Yes
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Jun 10, 2026 -

Southern Buick GMC Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 07, 2026

I do not recommend you use this dealership or any other Southern Hospitality dealership. They do not stand behind their lifetime Fuentes. Do not get taken in by the false advertising. More

by BMILBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Wylie
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Southern Buick GMC Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmc.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 07, 2026

Drop off in the morning and pick up at the end of the day and my oil change was fre More

by HIRAYAMBEM
Recommend Dealer
Yes
Employees Worked With
Oil change
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Jun 10, 2026 -

Southern Buick GMC Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 05, 2026

Friendly service. Car was ready sooner than expected. Service department was short staffed however Mike was awesome. More

by Dee Dee
Recommend Dealer
Yes
Employees Worked With
Mike Tetterton
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Jun 10, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 05, 2026

Worst ever. Second worst was the last time I took my vehicle there. I want a refund. More

by nwaldron28
Recommend Dealer
No
Employees Worked With
Kenny & Mike
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Jun 05, 2026 -

Southern Buick GMC Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmc.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 04, 2026

Very helpful They were knowledgeable and friendly They payed attention to my questions and I got reasonable understanding of the repairs needed More

by ANDREJ1953
Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 05, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 04, 2026

Did what they say what they would do or what they said they would do it for and when they would do it by More

by ROSALIA.Y.PAUL
Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 05, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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