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Southern Chevrolet

Chesapeake, VA

4.4
2,039 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,039 reviews

November 01, 2023

they are VERY professional about their business. the estimated delivery time is on point, the waiting lounge always clean and comfortable and i'm treated like family when i'm there More

by BRONCODUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli, Todd Kuther, Katherine Perry, Nick Valos
Nov 01, 2023 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 01, 2023

Fast service! Will come back in the future for oil changes and diagnostic work. Thank you. More

by bryanschreick26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 01, 2023

As I pulled in for my appointment, was met with a smile, and all questions was answered straight forward, Was refreshing to hear.My state inspection got done quickly, only had time to drink two freshly grou More

by WEAVERHARDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 31, 2023

I’m very happy with the service I receive on my corvette at Southern Chevrolet. My car is always brought back to be serviced in a timely manner and all requested services are complete in a very timely manne More

by mgriffin1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 28, 2023

People are nice but we can no longer use our Hall awards points so I will go to a Hall dealership so I can use them for any service going forward More

by CRISSHARPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Courteous and on time reception was clean and stocked well. Please add beer to the stock. More

by MH60_MECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 27, 2023

Good experience with this visit to the dealership for the first time since the new leadership More

by SECRC77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 26, 2023

So far this dealership has lived up to exactly everything that they said they would More

by skeetroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Perry, Justin Carr
Oct 27, 2023 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 26, 2023

Diagnostics were done, but panel was left off my car when I picked it up. More

by 8pattyj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Southern Chevrolet responded

"8pattyj8" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 26, 2023 -

8pattyj8 responded

5309131842

October 26, 2023

I have always had great service at your dealership, but this time I was not pleased. Once they completed the job, my vehicle was parked in the lot for me to find, instead of parking it by the door. Your di More

by FELECIA_STERNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Harvell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Southern Chevrolet responded

Felecia. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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