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Southern Chevrolet

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
1,540 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,540 reviews

April 29, 2024

No Problem Experience. Everything was fix that the technician identified and recommended through the vehicle service inspection. I recommend them for your car needs. Excel More

by Heavy Chevy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 28, 2024

Everything was done in a timely fashion. I recommend them for your car needs. Excellent service. More

by TIKIBROWN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 27, 2024

Great customer service and quick service too. Also complimentary because we bought car at Southern! More

by repking4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 27, 2024

Ease of Service Area entrance. Greeted promptly and with a smile. Professional review of my meds and concerns. More

by WGROSS2755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 27, 2024

The maintenance crew are helpful and very courteous. Every time I bring my 2018 2SS in for service I’m never disappointed. They have all the right answers. More

by CLINTONTUCKER87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Allen, Katherine Perry, Justin Carr
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Apr 30, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 26, 2024

Excellent expedient service every time world class technicians and customer service staff always willing to help More

by MATTD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 23, 2024

Your salesman still owes me $200 after telling me a 2015 Camaro z28 was worth $74k and I told him it wasn't according to KBB using the Camaro vin. Dude hid from me afterwards. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Southern Chevrolet responded

Frank. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 22, 2024

I came in for service on 4/19/24. When I say I’ve never seen a team go this far above & beyond, I mean WOW! I came back for an appt to have an accessory put on. Special bolt missing More

by tmurrayma0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Affleck,
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Apr 24, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 22, 2024

Communication was awful. They fixed one thing and broke something else and then charged me 5500 to fix what they broke. GMC helped with the cost of the parts only because the More

by QUEENLADYSMITH40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Kuther
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Southern Chevrolet responded

"QUEENLADYSMITH40" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 21, 2024

Great Service and Great Customer Service, everything was explained on what the maintenance would be completed on my vehicle. I More

by davidbside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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